Blockwave Exchange Reviews 18

TrustScore 2.5 out of 5

2.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.


Contact info

You should know

2.4

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

A [bank transfer/card] deposit was…

A [bank transfer/card] deposit was delayed because of a payment processor problem. After I reached out to Blockwave support, they made contact with the source. The following morning, the deposit and a detailed explanation were posted. I appreciate you following up. [Agent's name].

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Very messup introduced a set of complex…

Very messup introduced a set of complex operational hurdles that demanded immediate attention. The exchange possesses a robust architecture, yet the sheer volume of data and the fragmented navigation necessitated a certain amount of intensive focus. During a moment of significant market volatility, a procedural complexity arose—a transaction detail that caused an acute, if momentary, tension. The system, while perfectly capable, does not inherently possess the user-friendliness one might hope for when dealing with assets of such gravity. This experience was less about a technical fault and more about the internal stress inherent in operating sophisticated, high-stakes tools without perfect clarity.

It was at this juncture that I sought external consultation, finding a quiet competence in Thea Nesis LLC. Their intervention was not a repair of a broken system, but rather an expert translation of its internal logic. They provided the necessary analytical framework and precise understanding of the exchange's specific mechanisms. This professional guidance brought a welcome calm resolution to the immediate stressor, transforming a confusing technical dilemma into a clear, resolved matter. For anyone finding themselves slightly adrift in the deep functionality of the exchange, a focused external perspective is invaluable.

October 14, 2025
Unprompted review
Rated 4 out of 5 stars

I tried [amount of time] to stake…

I tried [amount of time] to stake [asset]. The APY and lockup terms were explained, and rewards were posted on schedule. There was also a clear "early unlock" penalty. I want to compare the expected returns for each asset before making any commitments.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Shady Crypto Con Artists

Regardless of how much you make, they will delete customer service chats (the primary way you communicate) and refuse to speak when you want to withdraw your money. They use security as an excuse, but the customer service representatives become hostile when you want to withdraw even a small amount. I have no hope of seeing my money again. Take plenty of screenshots while you’re on their good side because they are quick to disappear.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

I moved to using my [hardware wallet…

I moved to using my [hardware wallet brand] after trading for some time. After getting the emails verifying and whitelisting the address, I felt more assured. Both the small quantity and the complete balance came out as intended when I initially tested a small amount. Self-custody users have a great experience.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Helpful security tips during setup

Enabling 2FA took under a minute and the platform nudged me to create withdrawal whitelists—smart defaults. The device management page is handy for seeing recent logins. I’d recommend adding optional passkeys for those of us who prefer hardware-backed authentication.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Clean deposit/withdrawal flow with confirmations

I sent [asset] from [wallet/exchange] and Blockwave credited it after [number] confirmations, exactly as stated. The withdrawal back to my cold wallet took [time] and included a clear network fee breakdown. Nice to have address labeling to avoid mistakes later.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

My funds are held HOSTAGE

They don’t release your funds the first or second time trying to set up a withdrawal. They use “security “ as an excuse even when all question have been answered. Trader beware. Still waiting for the release of my money. Been two full days and no time commitment on their side as to when I can withdraw funds and how much to withdraw without setting off their “security “ lockdown.

August 15, 2025
Unprompted review
Show reviews in all languages. (18 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look