Today, for us customers are very important quality/price products and delivery time. Thank you for your support! Frame for picture is beautiful, product was carefully packed and shipping was very fast... See more
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"I recently ordered a custom picture frame from BGA, and I was very pleased with their service. The delivery was fast and the packaging was very good. My frame, being quite fragile, was packed really... See more
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The pictures do not match with the actual products, in many cases the product description is incomplete. The only way to know how a frame looks like is to order it. But the return policy is horrible.... See more
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The photo albums I bought are of very high quality, I am very pleased, same for the adhesive I got for the photos. Will be definitely buying more in the future.
4.5
Excellent
2K reviews
Replied to 50% of negative reviews
Typically replies within 1 week
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Products are great!
The photo albums I bought are of very high quality, I am very pleased, same for the adhesive I got for the photos. Will be definitely buying more in the future.
March 2, 2025
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BGA.FI offers a great selection of…
BGA.FI offers a great selection of frames and fast shipping, which is appreciated. However, there are issues with product descriptions not matching the actual products, and dealing with returns can be challenging due to extra costs for labels and unresponsive customer service. While packaging is secure and delivery is quick, caution is advised when ordering. Overall, it's a mixed experience.
November 2, 2024
Unprompted review
Verified
it was nice experience
November 17, 2024
Verified
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from BGA.FI
Hello Hussein,
Thank you so much for your kind review, much appreciated! :)
You are welcome back anytime!
Verified
Great selection and quality
Great selection and quality. Super fast deliveries. I've been buying all my frames from here. Very happy!
September 1, 2024
Reply from BGA.FI
Hello Gintare,
Thank you for your wonderful feedback! We’re happy to hear that you had such a positive experience with us.
You are welcome any time! Have a nice evening.
Verified
Amazing work
Amazing work! They deliver everything very well packaged and exactly as requested. Will frame all my artworks with BGA. Highly recommended.
August 17, 2024
Verified
I recommend this company
I like the service, quality of products and affordable prices. I have ordered from here several times and have been pleased with the products.
July 27, 2024
Verified
Nice shop
Nice shop, fast delivery in Finland
Price is a little bit higher than popular shop
July 22, 2024
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Description does not match products
The pictures do not match with the actual products, in many cases the product description is incomplete. The only way to know how a frame looks like is to order it. But the return policy is horrible. You need to order return labels separately at extra cost. Customer service does not respond. Order at your own risk.
July 7, 2024
Verified
Fast delivery and well protective packaging.
"I recently ordered a custom picture frame from BGA, and I was very pleased with their service. The delivery was fast and the packaging was very good. My frame, being quite fragile, was packed really well ensuring it arrived in perfect condition. I recommend BGA for anyone looking for picture frames and reliable service."
June 11, 2024
Verified
Looks gorgeous!
February 27, 2024
Reply from BGA.FI
Hi,
Thank you for your review!
We are very happy to hear that you are pleased with your order,
Have a nice evening!
Verified
Reply from BGA.FI
Dear Renat,
Thank you for your fantastic feedback!
We are pleased to hear that you are satisfied with your experience at BGA.
We wish you a wonderful day!
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