Betfoxx Reviews 107

TrustScore 2 out of 5

1.9

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed significant dissatisfaction with the company, particularly regarding contact, payment, refund processes, and customer service. People report difficulties in getting timely responses from the payment team and customer support. Consumers also report issues with withdrawals, such as long pending times, unexpected requests for additional verification, and, in some instances, complete lack of payment. Some reviewers mention the minimum withdrawal amount is too high. A few reviewers mention ambiguous experiences concerning the location.

Based on these reviews

Rated 2 out of 5 stars

Been with betfoxx a while but never withdrew . Deposited so much I was a vip . Because withdrawals take so long I end up reversing stupid I know !!! Anyway after reading reviews decided to close accou... See more

Rated 2 out of 5 stars

So did end up receiving my first withdrawal a week after but still going to keep my review at 2 stars. It is impossible to win on this site bonus games pay pittance if your lucky enough to get one som... See more

Rated 2 out of 5 stars

Has anybody ever been paid off this site ? Waiting on a withdrawal but looking at these reviews it’s not looking likely?. Will update to 5 stars if I ever get paid but never known a casino site that t... See more

Rated 1 out of 5 stars

Wish I’d read the reviews first. I’ve deposited £100 and had a few wins, so decided to withdraw £250 (the minimum amount). I queried the amount of time the withdrawal was taking and was told it take b... See more

Rated 1 out of 5 stars

This company is a scam , they will not send you any money regardless of how much you chase. They wanted 11 forms of ID to process a withdrawal, they then said that I needed to deposit more as they... See more

Rated 1 out of 5 stars

DO NOT USE THIS SITE FRAUDULENT . WILL NOT GIVE ME MY WITHDRAWAL AFTER NUMBEROUS DEPOSITS MY ACCOUT WAS VERIFIED SENT ID AND PROOF OF ADDRESS NOW LOOKING 11 DIFFERENT THINGS. BIRTH CEETIFI... See more

Rated 1 out of 5 stars

Pure garbage stay away . Games are good web page is smooth depositing is smooth but withdrawal is a joke . Provided all documents now they want 11 different proofs . I deposited £50 won £800+ they sai... See more

Rated 1 out of 5 stars

WARNING DO NOT USE THIS SITE COMPLETE SCAM SCAM SCAM After alot deposits and money spent they have still not refunded me my withdrawal. Account was verified told pay out within 15 days now today... See more

Rated 1 out of 5 stars

Do not use! Game play is so so badly rigged. Minimum withdrawal is 500 and maximum is 500. When you come to withdraw they say that they can't payout to the bank account you've paid to play in an... See more

Rated 1 out of 5 stars

Avoid at all cost. You cannot close your account even after multiple requests via chat and email. Upon my reading through Google reviews it appears to be a scam site with multiple bad customer experie... See more

Rated 1 out of 5 stars

Bit odd that minimum and maximum withdrawals are £500 so not great for low level players unless you win big. My biggest gripe is I’ve been trying to close my account and self exclude myself for weeks... See more

Rated 1 out of 5 stars

Read Ts and Cs VERY carefully. All of them. Can only withdraw £500, no more, no less. Cannot withdraw more than 2.5x your total deposit. If you have only deposited once you can only withdraw 15x that... See more

Rated 1 out of 5 stars

Update .Betfoxx now want me to upload 10 different documents to prove who I am . They never asked for 1 bit of identification before I deposited. But when you want to withdraw They just dont want to... See more

Rated 1 out of 5 stars

If anybody ever listens to a review then please listen to this one. All bad reviews below are true, I've had two £500 payouts from them after waiting a month and emailing back and forth no en... See more

Rated 1 out of 5 stars

I wish i had read these reviews before i started using this horrendous site but, as an addict i didn't think that far ahead. I was suckered in by promotions that hardly paid out and then find that whe... See more

Rated 1 out of 5 stars

Extremely difficult to withdraw winnings Always came up against silly excuses. In the end I gave up. They said I could only withdraw up to 250% of my deposits Customer service incredibly slow... See more

Rated 1 out of 5 stars

Useless scam casino, customer service it is some kind of joke. I have sent 4 emails regarding self exclusion due to gambling problem and they keep ignoring it, my account is still active. The do not f... See more

Rated 1 out of 5 stars

What an absolute joke this site is. Closed my account because of money laundering the. Sent all the relevant documents on a number of occasions. Obviously they owe me £500. Does anyone know if I can g... See more

Rated 1 out of 5 stars

Absolute hole of a casino / bookie. Never bother writing reviews but this one was awful. Have to have a minimum of £500 to withdraw and even then it takes forever. Usual thing, they keep you hanging i... See more

Rated 1 out of 5 stars

Scammers! First of all the customer support is useless , they didn't validate a ticket wrong result .. not even after a week! And u will not a dime if u manage by a miracle to win the 500 necessary fo... See more

Rated 1 out of 5 stars

SCAMMERS I won £500 off the business a month and a half ago. After 15 days (their max time to pay) they informed me I would have to complete extra verification checks, some of which were ludicrous.... See more

Rated 1 out of 5 stars

I wouldn't even give this site a star it's really sad how quick take people money but withdrawal 72 hours 15 days I'm not getting my withdrawal even tho took time verify my account scam

Rated 1 out of 5 stars

I've been waiting since 5th of Sept for my cashout, still waiting! They only have one agent "Christina" and all you get from her is "Wait for the payment department to email you" You try emailing them... See more

Rated 1 out of 5 stars

This is a total scam. They confiscated my winnings and deposits after 50 days of waiting. Do not under any circumstance or great Deposit deal they offer. This company steals your money. Please Stay fa... See more

Rated 1 out of 5 stars

Avoid this disgusting site at all costs WILL NOT PAY OUT. I have £751 an im now being told I have to add more money to collect my winnings. Terms an conditions are impossible to mee. The max payout fo... See more

Rated 1 out of 5 stars

Doesn't even deserve a one star. I've come across some really crap casino sites but this one is nothing but a joke! Games are so rigged, pragmatic games are a complete joke, payouts on bonuses are a c... See more

Rated 1 out of 5 stars

Thought this Casino was just like any other. I deposited and played and won 300 pound and requested a withdrawal as I didn't want to lose all this. They said it takes between 72 hours and 15 business... See more

Rated 1 out of 5 stars

Do not touch this website, proper cowboy site. Lures you in with special offers and free spins etc but its awful trying to win, you just spin and spin and spin, with the odd little wins. But the worse... See more

Rated 1 out of 5 stars

Scam website, waiting 1 month no withdrawal After a month did not withdraw Complained and no replies or action taken, after waiting a month I realised I won't get nothing so played it all... See more

Rated 1 out of 5 stars

I’m disgusted of their service After 4 weeks of waiting for my £500 to come through my bank I sent several documents for verification and today all of the sudden they decided to take my £500 and cl... See more

Rated 1 out of 5 stars

Gaming Commission of Ghana, under licence number GCSB2401388B. feel free to make complaints you may have the absolute scammers

Rated 1 out of 5 stars

i m trying to close my account from 2024 and is still active. i m sending a lot of emails and they dont response. but they accept deposits immediately. Stay away

Rated 1 out of 5 stars

Allowed me to deposit money using a CREDIT CARD ( which is banned in the UK) 2 months ago, then promised me a refund and still haven't got my money back. Absolute sham of an organisation and needs the... See more

Rated 1 out of 5 stars

STAY AWAY DO NOT DEPOSIT. I have been waiting for a withdrawal since the 8th of April and I have sent so many emails and all I keep getting is it's being dealt with . I am getting nowhere. Look at... See more

Rated 1 out of 5 stars

Not even a 1 star - don’t, I mean don’t deposit with these guys. They take your money from you and don’t pay out. Apparently it was 72 hours - 15 business days for a withdrawal. It’s a fraudulent comp... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID AVOID!!! DO NOT USE THIS SITE OR THERE SISTER SITE SLOTS AMIGO. GO LOOK AT MY REVIEW ON THEM. THEY ARE THIEVING LOW LIFE SCUM THAT WILL JUST ROB YOU ONCE YOU WIN!! I AM IN THE PROCES... See more

Rated 1 out of 5 stars

Scam company feels like they just want to steal my identity with home much they ask ,ask you to deposit more money to reach the £250 min withdrawal amount and they say I’m money laundering

Rated 1 out of 5 stars

What is the point in playing when you don't verify the I.D noone is going to keep playing & winner but not able to withdraw..absolute madness if you think I'm going to keep wasting my money..

Rated 1 out of 5 stars

Don't waste your money worst website ever been on. They have gone past there terms and conditions for the withdrawal time. They have ignored all emails, the chat service does nothing and tells people... See more

Rated 1 out of 5 stars

Fake wagering requirements. Fake bonusses. Withdrawals can only be made by crypto with a minimum of €500,- and maximum of €500,-. Slots are very slow. Stay away, big SCAM!

Rated 1 out of 5 stars

Deposited £500 still not shown on my account but it left my bank instantly, absolute scam site, no idea how I will recover my money. Absolute jokers

Rated 1 out of 5 stars

Customer service could not provide a license or a company name. Didn't register. Stay away from this site, screams financial scam.

Rated 1 out of 5 stars

This site is really bad deposited 40 pound won 250 try withdrawl told I had to put deposit other 100 pound to get the withdrawl then play 250 on big bass on 60p skate not one bonus stay again guys fr... See more

Rated 1 out of 5 stars

Absolutely shocking. Been waiting 14 days for a withdrawal. Contacting someone daily who tells me they’re going to “expedite” the process and speed it up.

Rated 1 out of 5 stars

The majority of these non on Gamstop casino sites are a scam - and this is no different. Desperate to take your money - make it impossible to verify your account to process a withdrawal - and now wo... See more

Rated 1 out of 5 stars

I contacted Betfoxx multiple times to self-exclude due to gambling harm. Despite clearly disclosing that I am a gambling addict, they ignored my requests and left my account open for over two week... See more

Rated 1 out of 5 stars

the worst gaming experience i have ever had. Account validated but when you want to withdraw they ask for 11 pieces of personal information. Clearly an identity fraud scam. Avoid at all... See more

Rated 1 out of 5 stars
Verified

BetFoxx is just another unregulated, deceptive casino in the same shady circle as Fresh-Bet and GoldenBet. What makes them even worse is how they treat you when you try to withdraw a large sum... See more

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1.9

Poor

TrustScore 2 out of 5

107 reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

SCAM COMPANY

Wish I’d read the reviews first. I’ve deposited £100 and had a few wins, so decided to withdraw £250 (the minimum amount). I queried the amount of time the withdrawal was taking and was told it take between 72hrs and 15 working days. It’s now been 20 working days and they keep coming up with various excuses (I’ve taken screenshots of the chats) so I’m going to try to claim the initial £100 deposit back through my bank……… please stay away from this company.

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Artists - AVOID!

The majority of these non on Gamstop casino sites are a scam - and this is no different.
Desperate to take your money - make it impossible to verify your account to process a withdrawal - and now won't even let me close my account.
The worst online casino experience I have ever had.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Gaming Commission of Ghana, under licence number GCSB2401388B. feel free to make complaints you may have the absolute scammers

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam , they will not send you any money regardless of how much you chase.
They wanted 11 forms of ID to process a withdrawal, they then said that I needed to deposit more as they have a limit of 200% on winnings, after depositing an extra £20 to match this percentage they have closed my account ,said I am money laundering (without and proof/justification) and are saying they cannot speak with me legally.
Not to mention each reply takes around 5 working days from their support

I have luckily got my money back by disputing this with the bank. But do not go near them.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Irresponsible – Ignored Self-Exclusion Requests

I contacted Betfoxx multiple times to self-exclude due to gambling harm. Despite clearly disclosing that I am a gambling addict, they ignored my requests and left my account open for over two weeks. During that time, I was able to continue gambling — exactly what I was trying to prevent.

Even worse, after repeating my request through live chat, their agent credited free spins to my account instead of closing it, actively encouraging more gambling. This is a shocking breach of duty of care and shows zero regard for responsible gambling.

I have suffered financial and mental health consequences as a direct result of their negligence. I would strongly advise anyone to stay away from this company.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

Pure garbage stay away

Pure garbage stay away . Games are good web page is smooth depositing is smooth but withdrawal is a joke . Provided all documents now they want 11 different proofs . I deposited £50 won £800+ they said i can only withraw £150 some percentage of how much you deposit but i couldnt because minimum withdrawal is £250 so i deposit £50 more to be able to withdraw the minimum and now they want 11 more documents and proofs. Looks like fraud with in law im not going to give them all my sensitive info

August 13, 2025
Unprompted review
Rated 2 out of 5 stars

So did end up receiving my first…

So did end up receiving my first withdrawal a week after but still going to keep my review at 2 stars. It is impossible to win on this site bonus games pay pittance if your lucky enough to get one something is just not right with the game play! Defo rigged slots!

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM - the worst gaming experince i have ever…

the worst gaming experience i have ever had. Account validated but when you want to withdraw they ask for 11 pieces of personal information. Clearly an identity fraud scam. Avoid at all costs. absolute nightmare.

1. Photo of Bank Card: A photo of the bank card used for the deposit, with a selfie showing the card.
2. Photo with Passport (or ID): A photo of you holding your passport (or ID card) near your face, ensuring all data is clearly visible.
3. Passport (or ID): A clear photo of your passport (or ID card) with personal details visible, along with another personal document of your choice (such as tax certificate, insurance certificate, driver’s license, birth certificate, etc.).
4. Source of Wealth: Payslips or documents showing the origin of the deposited funds, such as a letter from your employer or business.
5. Gaming Account ID: The ID from your gaming account, usually found in the upper right corner under the “Personal Account” button.
6. Utility Bill: A recent utility bill (electricity, gas, etc.) with your name and address, issued within the last 30 days.
7. Bank Statement: A recent bank statement with your name and address, issued within the last 30 days.
8. Proof of Address: A document verifying your current residential address (e.g., lease agreement, government letter, or a recent bank statement).
9. Selfie with ID: A selfie of you holding your official identification document (passport, ID card, etc.) to confirm the ID is yours.
10. Proof of Income: Documents like tax returns, payslips, or employment verification letters showing your source of income.
11. Transaction History: A screenshot or document showing recent transaction history from your bank or gaming account, supporting your deposit or withdrawal activity.

SCAM SCAM SCAM

July 28, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

They dont ask KYC and pay fast here

I have to say I did not win, I paid in 500 GBP, turned over my bonus and was left with a bit more than 500 GBP, which I have withdrawn, just to see how they operate.

While I did not win yet, they payout was processed swiftly and nobody has asked my for KYC, I deposited USDT btw.

June 21, 2025
Rated 1 out of 5 stars

Extremely difficult to withdraw…

Extremely difficult to withdraw winnings Always came up against silly excuses. In the end I gave up. They said I could only withdraw up to 250% of my deposits Customer service incredibly slow STAY AWAY from this betting site

June 19, 2025
Unprompted review

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