Best Hair System Reviews 440

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars
Verified

It was very difficult to get my order to "checkout" on your website. After your help with that problem my order went fine, was correct, and arrived in good time.

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Best Hair System! The quality is excellent — the hair looks and feels completely natural. The hairline, color, and texture are perfect, and it blends really well... See more

Company replied

Rated 5 out of 5 stars
Verified

I don't usually write many endorsements but after the closing of HairDirect a few years ago, I can happily say that I have have finally found a company that can reliably produce systems that mat... See more

Company replied

Rated 5 out of 5 stars
Verified

Ive had roughly 5 or so stock medical wigs from Besthairsystem, never an issue. Fast shipping, questions answered fast. Best fitting caps ever and more durable than any other medical cap I've tried.... See more

Company replied

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Company details

  1. #2 of 4 best companies in Hair Replacement Service
  2. #5 of 7 best companies in Beauty Salon
  3. #1 of 11 best companies in Hair Extensions Supplier
  4. #7 of 46 best companies in Hair Product Store
  5. #4 of 8 best companies in Hair Salon
  6. #3 of 12 best companies in Wig Shop

Written by the company

Welcome to our custom hair system company! We specialize in providing high-quality, personalized hair replacement solutions for those experiencing hair loss. Our team is dedicated to helping you look and feel your best with a range of options to suit your needs. We understand that hair loss can be a sensitive and personal issue, which is why we offer a discreet and professional service. Our team of experienced hair technicians will work with you to create a custom hair system that fits your unique style and preferences. We use only the finest quality materials to ensure a natural look and comfortable fit, whether you choose synthetic or human hair options. At our company, we believe that everyone deserves to feel confident and comfortable in their own skin. That's why we offer affordable and accessible hair replacement solutions without compromising on quality or service. Our team is always available to answer any questions and provide support throughout the process, from initial consultation to maintenance and aftercare. We are committed to making a positive difference in the lives of our clients, and we take pride in seeing the transformation that our custom hair systems can provide. Whether you're looking to restore your hairline, add volume and length, or simply enhance your natural look, we are here to help. Contact us today to learn more about our custom hair system services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

440 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

It was very difficult to get my order…

It was very difficult to get my order to "checkout" on your website. After your help with that problem my order went fine, was correct, and arrived in good time.

October 8, 2025
Best Hair System logo

Reply from Best Hair System

We apologize for the technical issues you may have experienced. The site is now functioning as expected.

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Rated 5 out of 5 stars

I had an amazing experience with Best…

I had an amazing experience with Best Hair System! The quality is excellent — the hair looks and feels completely natural. The hairline, color, and texture are perfect, and it blends really well.

Their customer service is outstanding — they were very patient, helpful, and guided me through every step. The delivery was on time, and the product arrived safely and exactly as described.

Most importantly, this hair system truly boosted my confidence. I feel great about my appearance again!

I highly recommend Best Hair System to anyone looking for a natural, high-quality hair replacement solution

September 29, 2025
Unprompted review
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Reply from Best Hair System

Thank you for the review. We truly appreciate it.

Rated 1 out of 5 stars
Verified

Fake tracking number

Fake tracking number and no way to contact customer support

August 26, 2025
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Reply from Best Hair System

Sir, the tracking # provided is valid, and our contact information is available on our website, emails, and internet search. Please check again on the tracking. They tried to deliver the package on September 10th.

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Rated 5 out of 5 stars
Verified

ORDERED TWO BOTTLES OF BACK2 NATURAL…

ORDERED TWO BOTTLES OF BACK2 NATURAL AND WAS KEPT UP TO DATE AS THEY TRAVELED THRU THE SYSTEM TO MY DOOR STEP-I LOVE EASY AND THATS WHAT I GOT. PS IT WAS FAST TOO!

August 28, 2025
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Reply from Best Hair System

Thank you for the honest, straight-up review.

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Rated 5 out of 5 stars
Verified

I don't usually write many endorsements…

I don't usually write many endorsements but after the closing of HairDirect a few years ago, I can happily say that I have have finally found a company that can reliably produce systems that match the thin density and hair quality that, as an older client, I need.
So often, the tell tale signs of a toupee user is too much hair on an older client, especially in the front.
Carrie of Best Hair System cooperatively listened, worked and guided me to come up with thin density systems that can be styled any way I like, even straight back. Her pleasant nature, experience in and knowledge of the trade made the process efficient and enjoyable. So glad I found BHS.

For thin and extra thin density, "No Shine" tape is the key.

June 30, 2025
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Reply from Best Hair System

Thank you for the great review of our company.

Rated 3 out of 5 stars
Verified

This is the second time I’ve had to…

This is the second time I’ve had to return my unit. You keep sending me a medium wave when I requested a tight wave (not Curley). I have even sent a sample unit in with request. I am waiting on a return label as requested to Support@ hollywoodlace.com. Have not heard back.

May 27, 2025
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Reply from Best Hair System

Hi Alex, after doing some research, you have only purchased supplies from our company. There is no history of you purchasing hair from us. I believe you are addressing your concerns to hollywoodlace.com and not Best Hair System

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Rated 5 out of 5 stars

Love the color

Love the color! Have been wearing these for years and wanted one that was brown and looked like it had been highlighted and this one is perfect.
Especially love that I can buy ones that are already made, and they are shipped out quickly. Always of a good quality of hair

June 11, 2025
Unprompted review
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Reply from Best Hair System

We are always happy to hear news like this. We will continue to do our best to provide what you need.

Rated 5 out of 5 stars
Verified

New unit came just like the one before…

New unit came just like the one before it, will keep ordering as long as they all come like this :) Thank you

May 28, 2025
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Reply from Best Hair System

We will continue improving the outcome until it's just perfect.

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