Ben Smith Appliance Specialist Reviews 581

Amazing service, worked around my schedule to get an engineer round, even offered one next day! Reasonable priced call put and was able to fix machine on the first visit as engineer had part in the v... See more

Have used Ben Smith Appliance Specialist for work related jobs and for my own personal home needs, fixed washing machines and ovens. They have always been very helpful, a quick turn around from visit... See more

Although they could fix my appliance, they recommended not to (as I had suspected), due to the age and potential for further faults. They could have just as easily taken my money and repaired it onl... See more

Intermittent problem with a Miele dishwasher; the advice was excellent, knowledgeable and, though the problem was identified the machine was working again. The callout charge would not be charged agai... See more

Called out for a leaking washing machine. They were able to attend within 2 days. Messaged 10 mins before appt to say they were on there way. Arrived on time. Fitter was efficient and polite. Sor... See more

I managed to get an appointment on the day, to fix my Beko dishwasher which had a fault with the salt dispenser. The engineer was very thorough and reset the unit and adjusted the settings. After a h... See more

The whole team at Ben Smith Appliances were great. The old washing machine couldn’t be fixed economically so we had it replaced and fitted by them and the old one removed . They were very helpful disc... See more

Would highly recommend Ben and his team. Quick delivery date, extremely professional, solved all problems when installing. Very thorough on completion and my dishwasher is perfect , best one we ever... See more

I love Ben Smith Appliances because they can match the prices of the ‘big boys’ but you get great, personal service. Shane who installed the new washing machine and dishwasher was professional, friend... See more

What can i say? Best £75 i have ever spent. Ben arrived, confirmed i was an idiot, but still left me feeling good about myself. We laughed about my failings, shook hands and off he went. I would recom... See more

Excellent service and product from the crew at Ben Smith Appliances. We’ve used Ben before and so this time when the washing machine showed signs of an imminent breakdown, we went straight to Ben. Wi... See more

I would definitely recommend Ben and his team- he came out promptly to fix an issue we had with our gas hob- v nice guy, helpful and knowledgeable. He fixed the issue and checked over the oven (even k... See more

Brilliant Service from start to finish. 3 days turn around to get old appliance looked at declared unfit for use. Viv in office helped me choose replacement appliance which was delivered and instal... See more

Great service, Washing Machine broke down at the weekend - Obviously! Called Ben Smith Appliance on Monday - they kindly reshuffled their calendar and came on Tuesday. Good value for money, and had p... See more

Shane was incredibly helpful and informative. Dealt with my issue within days. Was honest and friendly then fitted a new dishwasher Saturday morning. We were very busy but Shane was flexible in sortin... See more

Excellent service, came very quickly to look at tumble dryer and washing machine, Ben fixed tumble dryer but washing machine would have cost too much to repair given the age of it . Luckily Ben sold a... See more

Punctual with nice manner Couldn't repair fridge freezer but explained why and gave good advice fir the future

Ben and the whole team are extremely helpful and skilled. The goods are in amazing condition and delivery and installation within 2 days of purchasing. So much quicker than a big store. Also feel good... See more

Exceptional! Excellent customer service from all the team. Everyone I spoke to were so kind, friendly and helpful. Shane and colleague were polite and professional when they came to remove my old wash... See more

I have now purchased two appliances from Ben Smith and on both occasions could find no fault in the service provided. A minor hiccup on the first occasion was swiftly and expertly corrected. Install... See more

Ordered a specialist out to look at our washing machine and an appointment was made for two days later. Updates were received via text and email. The price was good with the repair and spare part fit... See more

Highly recommend Ben. He has offered an efficient service when my washer/dryer needed fixing. The dryer part was fixed by Ben quickly but annoyingly a few weeks later, the washing machine part gave... See more

I ordered my washing machine, Viv was very helpful and kept me informed of everything. The delivery date was arranged and I was sent a message to alert me that they were only ten minutes away. They ca... See more

We needed a replacement washing machine at our rental property in Bexhill. Ben Smith Appliances carried out the job without any problems and fitted all the work in between guest bookings. Could not be... See more

He gave plenty of advice in advance about how to safely let him in during this pandemic. He arrived in full protective gear and kept very safely in social distancing measures. He was very quick and ef... See more

Firstly Ben went above & beyond when my washing machine flooded my kitchen (not bought at Ben’s appliances). I was then booked in for a new washing machine to be installed & the other one taken away w... See more

Brilliant service from start to finish. Great communication and informative. We ordered a repair which wasn't possible (viable) but Ben was quick to offer us a replacement machine, on Tuesday and the... See more

We recently purchased a fridge-freezer from Ben Smith’s shop in Sedlescombe Road North In St Leonard’s on sea. The Service we got from Ben and his staff was excellent. From sales to installation and... See more

Called out Ben as washing machine had sadly died!! Unfortunately he broke the news to me that it was to ill & had to go. Ben was fantastic. He managed to get me a replacement washing machine at a v... See more

I would recommend this company, they are professional, efficient, on time, knowledgeable but above all honest. They had time to explain to me the fault and repair it and then give me advice on the fut... See more

The technician RHYSS called to repair old washing machine,stated that it was beyond repair. Helped us to choose new machine. This was delivered and installed within two days and old machine was take... See more

Booked an appointment on the 16th December for Ben to look at our Dishwasher on the 30th. He arrived on time and sorted out our problem very quickly. We have used Ben before and would certainly recomm... See more

Viv gave me quick and efficient information to purchase a reconditioned washing machine! Within days I was back in action and Shane went above a beyond to help with a small problem I ran into ! I can’... See more

Totally professional and entirely reliable. I felt so confident that I let them into the house alone on their second visit. They tried everything to fix the old machine but when it couldn’t be save... See more

From calling the office (lovely friendly lady) to ordering and delivery/installation A1 service - I cannot recommend highly enough. Integrated washing machine was due to be delivered and installed T... See more

Outstanding service and unbeatable value for money. Ben is very friendly and extremely knowledgeable. I’ve had to use Ben on numerous occasions over the years to fix multiple household appliances. The... See more

Excellent customer service from Viv, first class installation of my brand new Beko integrated dishwasher from Shane. This is the second appliance I have bought from Ben Smith and the first one a recon... See more

Absolutely Perfect from start to finish delivery on time fitted and Pukka all round could not fault anything. Thank you so much saved me time and money totally recommend you 110%

Recently my oven stopped working and Ben Smith came to the rescue. Ben was able to provide a prompt diagnosis, fully explaining the situation to me, so that I understood what had caused th... See more

this company caught my eye on the Friday ad website..and the reviews were good. I found it to be well stocked, no nonsense but friendly to deal with. Fair prices, refurbished and hot steam cleaned app... See more

I have only experienced Ben's service once so far when my washer/dryer broke down. He responded very quickly (same morning) with a replacement which I am very pleased with. I have no hesitation in us... See more

Ben fitted a washing machine door for me yesterday after my 3 year old pulled it off. I am completely overwhelmed by his kindness and generosity as he went out of his way to find me a second hand door... See more

Outstanding service! I had a great experience when the company repaired an appliance for me, and so I went back to them when I needed to buy a cooker when I moved house. We had to move dates several t... See more

Amazing service, communication and support. Rhys found the leak in my machine after I was told by a Beko engineer there was nothing wrong. The company ordered the part and it was all fixed really quic... See more

Outstanding service from Ben! Fantastic customer service from start to finish. Usually we don't keep contractor cards.. but we're holding onto Ben's because good contractors are very hard to find. Hig... See more

First time we have used Ben and we won’t be using any one else in the future. He was excellent, friendly,helpful and professional. Sourced us a new washing machine, sorted out delivery and installed i... See more

They fitted a new integrated washing machine replacing the one that had come with this new build property. They did a perfect job fitting the machine , far better than the original fit which had never... See more

They had what I needed in stock and it was delivered in 2 working days. The delivery was well organised so I knew exactly when they were arriving. Installation was efficient and thorough with very pl... See more

Really nice people to deal with polite good in communication and did everything they said they would.very happy with cooker gas fitted quickly.would happily go back for other appliances.

Ben Smith company have given great service to me regarding my broken fridge/freezer. I have spoken to 3 of the company's staff (Matt, Ben and Viv) and all have been quick to respond, helpful and effi... See more