Bellroy Reviews 1,882

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality and well-thought-out design of the products. Consumers appreciate the blend of functionality and style, noting that the items are not only aesthetically pleasing but also highly practical for everyday use and travel. People highlight the durability of the products, with many reporting years of use without significant wear and tear. The positive experiences extend to customer service, where reviewers describe the team as responsive, helpful, and quick to resolve any issues. Consumers value the fast shipping and hassle-free delivery process. Overall, reviewers express high satisfaction with the brand, often recommending it to family and friends and indicating a strong likelihood of repeat purchases.

Based on these reviews

Rated 5 out of 5 stars

Bellroy makes high quality gear made for the frequent traveler. I have taken their products around the world and they are durable as they are functional. When I have had any issue, they respond quickl... See more

Rated 5 out of 5 stars

Bellroy products allways deliver above expectations. They are sleek and functional. And there are always a couple of surprise functions that add extra value. Delivery is swift, service great. Btw I o... See more

Rated 5 out of 5 stars

I first bought a shoulder bag and then wallets for myself and others as gifts because I am impressed by the quality, design and a fact that they are an Australian company. Free shipping within Austral... See more

Rated 5 out of 5 stars

Bellroy makes a real effort for the customer from end to end. From durable and well designed products, to global shipping and great customer service with a generous warranty. When something breaks or... See more

Rated 5 out of 5 stars

I’m Bellroy customer for a few years now, I definitely would continue to be. Products I purchased whether it’s a backpacks, wallets, card holders, one of the best quality I found so far, yes it can ge... See more

Rated 5 out of 5 stars

Really nice bags and a smooth shopping experience I've bought more than 10 bags and phone cases from Bellroy over the years and I love them, and the people I've given a couple to as gifts love them... See more

Rated 4 out of 5 stars

Products are pricy but of a good quality. There are problems with your warehouse and shipping. First order of multiple products, the box that was meant to continue a card wallet was empty. You d... See more

Rated 5 out of 5 stars

I have been using Bellroy for many years in outfitting my travel and personal needs. Their products are both functional and well designed without compromising quality. The purchase and shipp... See more

Rated 5 out of 5 stars

Over the last few years I have amassed quite a collection of Bellroy products including Apple Watch bands, iPhone and Pixel cases, a sleeve for my MacBook, a tech backpack and a tech organizer. The q... See more

Rated 5 out of 5 stars

I’ve purchased three backpacks of various sizes as well as a sling and purse. Each one of these items is of top-notch quality. Very comparable to other great brands like Cotopaxi - trust me IYKYK. I’v... See more

Rated 5 out of 5 stars

Bellroy products are just awesome for me. Elegance is the best word to describe them whether it’s a backpack, a sling, a computer case or a phone case. Plus they are made of high quality materials.

Rated 4 out of 5 stars

I like Bellroy's product design. The craftsmanship of the products is also excellent. However, a couple of things I find disappointing are that the colors of the product photos on the website are exce... See more

Rated 5 out of 5 stars

I have many Bellroy products, bought either direct from the online website or other stockists. I find the quality of their products to be first class, even against other leading products from AE... See more

Rated 5 out of 5 stars

Bellroy products are well made and last pretty well. I like that when I purchase items on the website, I can expect to receive it within a week. There items are very minimalistic and colorful and very... See more

Rated 5 out of 5 stars

Goods have always arrived within a timely manner and well packed. Am a big fan of Bellroy, quality products and look great!

Rated 5 out of 5 stars

The quality of the products is amazing! I have a backpack and a multitude of other smaller things. I love them all. The fabric is always durable and the leathers are smooth and age like fine wine. I’m... See more

Rated 5 out of 5 stars

The quality of Bellroy items is fantastic! We own a duffle bag, backpack, sling bag, wallet and phone case and can recommend all of them. The shipping is so fast and the customer service is incredible... See more

Rated 5 out of 5 stars

I’ve had nothing but great experiences with Bellroy. From placing my first order to receiving my items, everything was smooth and professional. Their website is clear and easy to navigate, shipping... See more

Rated 5 out of 5 stars

I own a lot of Bellroy products, including wallets, key holders, rucksacks, duffels, and slings. I love this gear. I do shop around, but I always seem to come back to this brand. On a couple of occas... See more

Rated 5 out of 5 stars

Well designed products, quality materials, and their customer support is some of the best I’ve ever encountered. I contacted them about a minor issue with a bag that was cosmetic in nature and they se... See more

Rated 5 out of 5 stars

Products are well designed and are a perfect balance of style and utility: premium but not stuffy, unique without the gimmicks. Customer service for exchange was hassle free. Items ship on time. I've... See more

Rated 5 out of 5 stars

Great products, very well designed. The quality is top-notch, and so is the customer service. Bellroy is my go-to for bags and accessories.

Rated 5 out of 5 stars

They create well thought-out products with features you didn't you'd need until you actually used it! Being sleek is just a bonus. Their customer service has also been fantastic, very responsive... See more

Rated 5 out of 5 stars

I buy their products all the time... everything from backpacks, to wallets, to phone cases and they are all superior quality. More than that, I think the modern aesthetic is absolutely gorgeous—clean... See more

Rated 5 out of 5 stars

On the recommendation of my son,I have bought Bellroy products for myself, family and friends. Without exception they have been delighted by how well designed and enduring they are. I have had my own... See more

Rated 5 out of 5 stars

I own 5 bellroy bags and one wallet and all of them are great. Especially the materials chosen. I've had one issue with a bag's straps loosening but bellroy replaced that bag with a new one free o... See more

Rated 5 out of 5 stars

Every product I have purchased from Bellroy has been exceptional and I have quite a few. The attention to detail and the very efficient design makes these products well worth every penny spent. Highly... See more

Rated 4 out of 5 stars

I’ve purchased a number of products from Bellroy over the years. My Lite Sling is brilliant, and l virtually carry every day. My Carrylogy Tech Kit, too, is always first on my list when I’m packing fo... See more

Rated 4 out of 5 stars

Man do I love Bellroy. Their leather goods are amazing. I know a lot of people say that their goods can be hit or miss, but for me its always a hit. I particularly like their designer edition of the p... See more

Rated 5 out of 5 stars

I have purchased several Bellroy products over the years and seen the high quality and high standard of workmanship maintained - this is despite the company growing bigger. Very happy with my purchase... See more

Rated 5 out of 5 stars

We love the quality and design of Bellroy products. We’ve bought for our own use and also given as gifts, which have been a huge hit with family and friends. We are happy that we can support an Austra... See more

Rated 5 out of 5 stars

One of the only brands I am loyal to, and one of the only brands I will remain loyal to. All the products from them are seamless, sleek, high quality, and overall amazing. I wish it was a little cheap... See more

Rated 5 out of 5 stars

Bellroy products are always well designed and produced with a high quality. I particularly like my new hard luggage with custom packing cells. Would recommend.

Rated 4 out of 5 stars

Nice bag have always had one but the key connection for my keys was the selling point keeps all in one place to grab when leaving…..

Rated 5 out of 5 stars

I’ve ordered several products from Bellroy and all are exceptional, shipping and deliver have always been timely as well.

Rated 5 out of 5 stars

Our Bellroy journey started 4-5 years ago when my son was starting college. He wanted the Bellroy backpack. I felt it was too expensive, but caved and got him what he wanted. The bag is a work horse... See more

Rated 4 out of 5 stars

High quality products. Thoughtful design. stylish carry. But comes at a cost - somewhat expensive.

Rated 5 out of 5 stars

The carryon roller bag was great on the cobblestone streets in Italy!! So glad I had it!

Rated 5 out of 5 stars

Ordering online is simple and the product description and dimensions delivered were exactly as described and delivery was prompt. The quality was better than I could have hoped for and will protect... See more

Rated 5 out of 5 stars

I have several products from Bellroy, Venture backpack, 9L sling, 2.5L sling, pencil case, pouches. They’re all beautifully made. I had a tiny issue with the backpack, they immediately sent me a new o... See more

Rated 5 out of 5 stars

Love their design philosophy. Also always happy to support an Aussie brand. All I can ever ask of them is to keep innovating

Rated 5 out of 5 stars

As a frequent traveller and wallet lover, I stumbled on Bellroy several months ago and decided to give it a try. I was shocked at the quality of the products and competitive pricing. Still buying from... See more

Rated 5 out of 5 stars

As a proud owner of two Bellroy slings and a couple of Pixel cases, I cannot praise them enough. From the very beginning of the process and buying it online, over the quick delivery (once it wasn't qu... See more

Rated 5 out of 5 stars

I have purchased multiple items from Bellroy, including 3 Market Totes, Transit Carryon Plus, Tokyo Workbag, and Toiletry Kit. I am always very pleased with the quality of the products, especial... See more

Rated 5 out of 5 stars

The company makes beautiful bags that strike the perfect balance between functionality and style. Over the years, I've bought about five bags or wallets from them, and they've become one of my go-to b... See more

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Company details

  1. Bag Shop
  2. Bags and Luggage Store
  3. Fashion Accessories Store
  4. Handbags Shop

Information provided by various external sources

We craft better ways to carry your everyday things. When you have the right things on hand, it becomes easier to adapt between work and life's adventures. From your morning commute to a tropical downpour, our products let you roam more freely.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Love my Bellroys

I love how thoughtful and well designed Bellroy products are! They’re so great I’ve bought multiple not just for myself but also my friends, who all appreciate how practical they are.

September 10, 2025
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Rated 5 out of 5 stars

10 years of Bellroy satisfaction

I have over 15+ Bellroy products that were purchased over the last 10 years. I'm a big fan of their product quality and their customer service. Anytime I've had an issue with a order whether warranty related or delivery related, Bellroy has always resolved it quickly. It's nice to know that they stand behind their products. I also like that they're constantly innovating and coming up with products in new segments, and always producing something that is highly desirable.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products

I had an issue with how my wallet was wearing (the type of leather was different from what I was used too.) I contacted Bellroy and they replaced it right away. There was nothing wrong with the product and they stood behind it. Amazing products. I've owned 10 plus items. Wallets and bags. I have bought many over the years as gifts for my brother. Will continue to do business with them as long as their around. Thanks Bellroy!!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Bellroy products are amazing

Bellroy products are amazing. I am using more than 4 of their different products. They are very durable and build quality is very good. Their customer service is very helpful as well. I am happy with my purchases.

October 18, 2025
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Rated 5 out of 5 stars

Great products

Great products, very well designed. The quality is top-notch, and so is the customer service. Bellroy is my go-to for bags and accessories.

October 14, 2025
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Rated 5 out of 5 stars

Bellroy makes high quality gear for every budget

Bellroy makes high quality gear made for the frequent traveler. I have taken their products around the world and they are durable as they are functional. When I have had any issue, they respond quickly and to my satisfaction. I purchased transit backpack which I took to Europe. A small defect occurred in a buckle and Bellroy was on it and helped me with a replacement as soon as I asked.

October 13, 2025
Unprompted review
Rated 4 out of 5 stars

I like Bellroy's product design

I like Bellroy's product design. The craftsmanship of the products is also excellent. However, a couple of things I find disappointing are that the colors of the product photos on the website are excessively distorted compared to the actual product's color. The colors on the website are shown to be excessively brighter and more vibrant than the real product's colors, leading to considerable disappointment when receiving the actual product. While this might have a greater marketing effect, I believe it damages the product brand's loyalty, and there is a loss if it actually leads to product returns (I have actually returned products a few times myself). Secondly, the durability of their fabric bags is too weak. While a bag serves as a fashion item itself, I believe that its primary focus should be on the functionality of holding items. I'm concerned about whether a consumer who has experienced the fabric of a bag purchased for travel tearing or getting a hole can truly have confidence in the product.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really nice bags and a smooth shopping…

Really nice bags and a smooth shopping experience

I've bought more than 10 bags and phone cases from Bellroy over the years and I love them, and the people I've given a couple to as gifts love them too. Well engineered and made with all the things you need and none you don't. LOVE the burnt orange colour too - so much nicer than boring black. I also love my pop-out pockets in the one I use for shopping - more than once I've had shop assistants say 'wow! what a great idea! what sort of bag is that?" when I'm putting purchases into them, so then of course they get the full demo of all its natty features. The only challenging bit is deciding which of the many styles and sizes is right for me. Hence my collection keeps growing, because they're always just right for something.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Quality and design

I first bought a shoulder bag and then wallets for myself and others as gifts because I am impressed by the quality, design and a fact that they are an Australian company. Free shipping within Australia is a bonus.

August 29, 2025
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Rated 5 out of 5 stars

Great products

I’ve ordered several products from Bellroy and all are exceptional, shipping and deliver have always been timely as well.

September 10, 2025
Unprompted review
Rated 2 out of 5 stars

Not that great

I have purchased their cases for various phones over the years and they generally have been great. 3 weeks ago I bought a case for my Pixel 9 Pro XL.
I started seeing a problem with USB C port cutaway. The top leather layer has started peeling away from the plastic. I don't have wireless Android Auto in my car, so I need to plug it in and it keeps catching the cutaway. I have subsequently purchased a mous case and don't have the same problem at all.

October 11, 2025
Unprompted review
Bellroy logo

Reply from Bellroy

Hi Darron,
That definitely sounds like a problem! Please contact support@bellroy.com with your proof of purchase and images of your Bellroy purchase so that our team can assist with a warranty claim

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Rated 5 out of 5 stars

The quality of the products is amazing

The quality of the products is amazing! I have a backpack and a multitude of other smaller things. I love them all. The fabric is always durable and the leathers are smooth and age like fine wine. I’m happy to be a customer and I’m happy to buy and gift more products to me and my friends.

October 11, 2025
Unprompted review

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