Bellroy makes high quality gear made for the frequent traveler. I have taken their products around the world and they are durable as they are functional. When I have had any issue, they respond quickl... See more
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We craft better ways to carry your everyday things. When you have the right things on hand, it becomes easier to adapt between work and life's adventures. From your morning commute to a tropical downpour, our products let you roam more freely.
Contact info
Australia
- support@bellroy.com
- bellroy.com
Replied to 100% of negative reviews
Typically replies within 1 week
Love my Bellroys
I love how thoughtful and well designed Bellroy products are! They’re so great I’ve bought multiple not just for myself but also my friends, who all appreciate how practical they are.
10 years of Bellroy satisfaction
I have over 15+ Bellroy products that were purchased over the last 10 years. I'm a big fan of their product quality and their customer service. Anytime I've had an issue with a order whether warranty related or delivery related, Bellroy has always resolved it quickly. It's nice to know that they stand behind their products. I also like that they're constantly innovating and coming up with products in new segments, and always producing something that is highly desirable.
Amazing products
I had an issue with how my wallet was wearing (the type of leather was different from what I was used too.) I contacted Bellroy and they replaced it right away. There was nothing wrong with the product and they stood behind it. Amazing products. I've owned 10 plus items. Wallets and bags. I have bought many over the years as gifts for my brother. Will continue to do business with them as long as their around. Thanks Bellroy!!
Bellroy products are amazing
Bellroy products are amazing. I am using more than 4 of their different products. They are very durable and build quality is very good. Their customer service is very helpful as well. I am happy with my purchases.
Great reliable and reasonably-priced…
Great reliable and reasonably-priced products, perfect for the person who truly appreciates organization.
Goods have always arrived within a…
Goods have always arrived within a timely manner and well packed.
Am a big fan of Bellroy, quality products and look great!
Best carryon luggage ever
The carryon roller bag was great on the cobblestone streets in Italy!! So glad I had it!
Great products
Great products, very well designed. The quality is top-notch, and so is the customer service. Bellroy is my go-to for bags and accessories.
Bellroy makes high quality gear for every budget
Bellroy makes high quality gear made for the frequent traveler. I have taken their products around the world and they are durable as they are functional. When I have had any issue, they respond quickly and to my satisfaction. I purchased transit backpack which I took to Europe. A small defect occurred in a buckle and Bellroy was on it and helped me with a replacement as soon as I asked.
I like Bellroy's product design
I like Bellroy's product design. The craftsmanship of the products is also excellent. However, a couple of things I find disappointing are that the colors of the product photos on the website are excessively distorted compared to the actual product's color. The colors on the website are shown to be excessively brighter and more vibrant than the real product's colors, leading to considerable disappointment when receiving the actual product. While this might have a greater marketing effect, I believe it damages the product brand's loyalty, and there is a loss if it actually leads to product returns (I have actually returned products a few times myself). Secondly, the durability of their fabric bags is too weak. While a bag serves as a fashion item itself, I believe that its primary focus should be on the functionality of holding items. I'm concerned about whether a consumer who has experienced the fabric of a bag purchased for travel tearing or getting a hole can truly have confidence in the product.
Really nice bags and a smooth shopping…
Really nice bags and a smooth shopping experience
I've bought more than 10 bags and phone cases from Bellroy over the years and I love them, and the people I've given a couple to as gifts love them too. Well engineered and made with all the things you need and none you don't. LOVE the burnt orange colour too - so much nicer than boring black. I also love my pop-out pockets in the one I use for shopping - more than once I've had shop assistants say 'wow! what a great idea! what sort of bag is that?" when I'm putting purchases into them, so then of course they get the full demo of all its natty features. The only challenging bit is deciding which of the many styles and sizes is right for me. Hence my collection keeps growing, because they're always just right for something.
Quality and design
I first bought a shoulder bag and then wallets for myself and others as gifts because I am impressed by the quality, design and a fact that they are an Australian company. Free shipping within Australia is a bonus.
Stylish, tech, organized
Stylish, lines, useful tech materials, wonderfully organized. A must for my traveling and everyday needs.
Great products
I’ve ordered several products from Bellroy and all are exceptional, shipping and deliver have always been timely as well.
Excellent quality products
Excellent quality products. Speedy delivery. Overall good experience.
Not that great
I have purchased their cases for various phones over the years and they generally have been great. 3 weeks ago I bought a case for my Pixel 9 Pro XL.
I started seeing a problem with USB C port cutaway. The top leather layer has started peeling away from the plastic. I don't have wireless Android Auto in my car, so I need to plug it in and it keeps catching the cutaway. I have subsequently purchased a mous case and don't have the same problem at all.

Reply from Bellroy
The quality of the products is amazing
The quality of the products is amazing! I have a backpack and a multitude of other smaller things. I love them all. The fabric is always durable and the leathers are smooth and age like fine wine. I’m happy to be a customer and I’m happy to buy and gift more products to me and my friends.
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