beachbumsup.com Reviews 609

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high quality of the products, including coats, paddle boards, robes and accessories. Consumers also appreciate the attractive designs and color range available. Many reviewers highlight the warmth and comfort provided by the products, making them suitable for various activities such as cold water swimming, camping, and watching sports. People also consistently praise the company's customer service, describing it as incredible and the best they have ever experienced. Reviewers appreciate the quick and helpful responses to inquiries and issues, as well as the efficient resolution of problems such as incorrect orders or delivery mishaps. The delivery service is also considered fast and reliable.

Based on these reviews

Rated 5 out of 5 stars

I have bought two swimming costumes, had to contact their servicing team with one issue and Max was fantastic! Very responsive and sorted out the issue to my satisfaction - thank you!

Rated 5 out of 5 stars

Bought an iSUP for my near 8 year old granddaughter. The Malibu Sky (aka Lilac) colour is awesome and the product quality looks outstanding. Tracks in a straight line and she is able to manoeuvre it e... See more

Rated 5 out of 5 stars

We've been kitted out with paddle boards, brobes, waterbottles, changing towels and spring suits over the years. They have been for family fun, gifts and everyday use throughout the year. Could not re... See more

Rated 5 out of 5 stars

Love the colours and styling and comfort of all the pieces I have purchased - I have their lovely coat which is a camping staple as well as the towelling cover up and wetsuit. I bought the wetsuit in... See more

Rated 5 out of 5 stars

Loving beach bum I’ve just purchased a kids paddle board and a kids towel robe lovely quality items, I will be purchasing an adult board and another kids board, nice quick delivery’s can’t recommend e... See more

Rated 5 out of 5 stars

I was somewhat sceptics before ordering that a coat could offer so much protection and comfort from the elements. Nevertheless, myself & my wife selected our colours & sizes and ordered. Well I’m deli... See more

Rated 5 out of 5 stars

From my very first interest Max was there to answer every question I had. Unfortunately, there was an issue with delivery but again Max sorted it straight away and it came the following morning. I abs... See more

Rated 5 out of 5 stars

Ordered the new dawn pink SUP. Firstly the delivery was super fast and the board quality is excellent. Had the chance to test it out tonight on the lake and it certainly didn't disappoint. The kit com... See more

Rated 4 out of 5 stars
Verified

Easy to navigate the website. I returned one item fir a smaller size, replacement arrived promptly. Love the quality. Just a thought, it might be better to emphasise that if the Brobe is not to be wo... See more

Rated 5 out of 5 stars

I'm absolutely made up with my new lovely warm coat it's fabulous and would definitely recommend people to buy from your site.beachbum Lovely quality, great quick delivery.Just in the process of o... See more

Rated 5 out of 5 stars

Incredible customer service!! The quality of beachbums products is incredible, recently bought a spring suit and brobe to match my paddle board from these guys. And I couldn’t recommend them enough!... See more

Rated 5 out of 5 stars
Verified

Coat absolutely fantastic quality, stunned at how beautiful it is, sage green colour absolutely stunning, would highly recommend this coat as so warm and cosy and just perfect fit, will certainly buy... See more

Rated 3 out of 5 stars

It’s fine but disappointing for the price, you’re definitely paying the “pink tax”. The paddle is atrocious and it’s much harder to paddle and steer than any other paddle I’ve ever used. The elastic i... See more

Rated 5 out of 5 stars

Could not fault this brand. Bought coat last winter. Never have I felt so warm and cosy and totally water proof for the unexpected showers. Also bought wetsuit as a regular cold water swimmer. Keeps... See more

Rated 5 out of 5 stars

Without a single doubt the best purchase I have ever made for a coat! You genuinely will not regret pressing buy now! Very well made keeps you very warm especially on those cold windy days more pocket... See more

Rated 5 out of 5 stars

A great online ordering experience, good and easy to order, plenty to choose from. I ordered the pale pink brobe for my Granddaughter for her Birthday, she absolutely looks gorgeous in it and loves th... See more

Rated 5 out of 5 stars

What an AMAZING company. I ordered one of their raved about Brobes as a gift for a friend next day delivery and DPD stuffed the delivery up meaning it took almost a week to arrive. By that time, the f... See more

Rated 5 out of 5 stars

1000% recommend these immediately and my sister brought the pink power and Malibu. £299 for the whole set is an amazing deal perfect quality comes with everything you need also super cute and look ama... See more

Rated 5 out of 5 stars

I chose & ordered a Beach Bum ‘brobe’ in black for myself sometime in January 2025 Can honestly say the order process & their handling of a slight postal blip… and then to delivery was a... See more

Rated 5 out of 5 stars

Fabulous coat, toasty warm during this freezing weather, can highly recommend. Also A* customer services, I order the wrong size and just so I didn’t forget I emailed on Xmas day. Customer services go... See more

Rated 5 out of 5 stars

kept seeing the advert for beachbum in the end I just went for it ordered S/M was delivered unfortunately it was to big sent and email them got in touch the same day with address to send coat back. Ma... See more

Rated 5 out of 5 stars

Proud owner of 2 brobes and a large bottle. Recently bought the bag and the sml bottle which arrived yesterday both amazing, i mean the bag is out of this world, then today received the toweling rob... See more

Rated 5 out of 5 stars

This SUP is excellent quality, I’m very pleased with my purchase. Love the attractive design and colour range available. The SUP comes complete with everything you need to start paddle boarding. It... See more

Rated 4 out of 5 stars

I recently purchased a dry robe from beachbum and although my initial experience wasn’t great due to difficulties with the return, Max made sure to make contact to find out what the issue was and try... See more

Rated 5 out of 5 stars

WOW ... never did I think I would be able to calmly get into cold water and actually enjoy the experience but your springsuit has allowed me to do it ... almost daily ... in the cold lake waters of No... See more

Rated 4 out of 5 stars

Loved these style of suits, especially for summer. Lovely colour options. Chose the lilac in size 8-10, I’m usually between those sizes. Not sure if I should have sized up as the arms can be a bit dif... See more

Rated 5 out of 5 stars
Verified

Ordered 2 Brobes for myself and my partner. The day they arrived we pulled them out to try on, my partner decided that the colour or sizing wasn’t what they had hoped. After contacting customer servic... See more

Rated 5 out of 5 stars

Fantastic coat, and customer service the best I’ve experienced in a long long time. I made an error when ordering and contacted them. Within 30 mins someone came back to be and my order was sorted and... See more

Rated 5 out of 5 stars

I wasn't expecting this product to be so amazing, so comfy and warm! I've had many parents asking me about the rain jaket, that looks so nice! And finally, when I go for my son's football games, I don... See more

Rated 5 out of 5 stars

I bought a beach robe / towel / hat and water bottle for a Christmas gift - Brilliant service, very responsive to my initial enquiry about the products, all the items arrived well presented and are... See more

Rated 5 out of 5 stars

Absolutely in LOVE with my new brobe hat and bottle, got it all in pink, size small brobe, I’m 5ft8 with long arms and legs and fits amazingly!! Comfy, perfect pocket size and placement, internal p... See more

Rated 3 out of 5 stars

Hi I'm a true lover of Beach Bum got my first robe last year and it's NEVER been off my back, beach,supermarket and pub. However bought charcoal grey robe for my bestie and was so disappointed that yo... See more

Rated 5 out of 5 stars

I received my wife’s coat today I was overwhelmed by the quality she was absolutely delighted and can’t wait to wear it in these cold days coming up Definitely recommend this fabulous family busine... See more

Rated 5 out of 5 stars

Not only is the product amazing but the service was as well! My first order was lost by Royal Mail 🙄 - I was disappointed and contacted BeachBum and someone got back to me so quickly! They immedia... See more

Rated 5 out of 5 stars

Great service. Fantastic product of the reversible tote bag. Size is amazing for all your needs for a day out. Price is good value.I will be definitely buying from this independent business again.

Rated 5 out of 5 stars

Ordered on Friday evening & arrived Tuesday morning which was brilliant I'd forgotten to put my code for 5% discount fir signing up for emails. I sent them an email & they sent the refund straight a... See more

Rated 5 out of 5 stars

Love my new Beachbum swimsuit. I’m a 12 - 14 and was unsure what size to go for so ordered both for choice. The 12 was perfect for me and been using it all weekend on the beach in Wales. Need a bit of... See more

Rated 5 out of 5 stars

Bought both my granddaughters a pink beachbum coat which they absolutely love they keep them warm and toastie and dry after a day in the sea and also great for Motocross Days out best buy great value... See more

Rated 5 out of 5 stars
Verified

Amazing customer service, so quick at replying and very helpful! Paddle board and dry robe are both great quality. Highly recommend!

Rated 5 out of 5 stars

Bought my daughters paddle board few weeks ago and have used this weekend for first time was great she enjoyed it so much. Me and my husband will be buying ours shortly from u too

Rated 5 out of 5 stars
Verified

Love these robes! They are superb quality and look great! I bought one for myself in olive last year . My daughter loved it so much she adopted it ! I have now bought another one .

Rated 5 out of 5 stars

Amazing quality shorty spring suit but had to return - just too small and it’s the largest size they do! Gutted :((( beware sizing is on the small side so size up

Rated 5 out of 5 stars

We love our new tote bags. Stylish and practical with plenty of room to store all of our wet and dry beach gear. A very welcome addition to your product catalogue.

Rated 5 out of 5 stars

Absolutely love our paddle boards! Super easy to set up and launch, and the colour range is great. The kit that comes with the board is great too. The length of the board allows us to take our do... See more

Rated 5 out of 5 stars
Verified

Ordered the navy towel robe and beanie. I live the colour, feel and shape if both.

Rated 5 out of 5 stars

I've just purchased the Beachbum pink power sup and went out at the weekend, first time using it and I had the most wonderful experience with it and even mastered standing which I found most tricky... See more

Rated 5 out of 5 stars

I loved my board but unfortunately it had a very small leak in the seam, I contacted customer services and they helped me straight away and got a replacement sent the next day, the boards are amazing... See more

Rated 5 out of 5 stars

Really can’t fault them. Placed my board order at 2pm and it arrived at 10am the next day. Unfortunately the bag my board came with was broke and customer service was able to sort it out asap. I reall... See more

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Company details

  1. Adventure Sports

Written by the company

Beachbum provides great quaity affordable i-Sups and Robes to the curious and adventoruous that wish to prioritise their health and lifestyle. creating a community of like minded 'Beacbums'


Contact info

4.8

Excellent

TrustScore 5 out of 5

609 reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Coat absolutely fantastic quality

Coat absolutely fantastic quality, stunned at how beautiful it is, sage green colour absolutely stunning, would highly recommend this coat as so warm and cosy and just perfect fit, will certainly buy again from this company and cannot fault the product, lv it

September 24, 2025
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Rated 1 out of 5 stars

Wow. Awful!

Wow.. but not in a good way!
I’ve ordered a robe for my daughter after doing some research on jackets / coats etc for a few weeks, once we have received the order my daughter was really excited to try this on, however, the lining was very itchy, you know the type of material that itches your skin.. so I’ve opened a returns request which has been approved. I dropped the parcel off at the post office and it took nearly 3 weeks and numerous emails to get my money back.. it’s only TODAY, 18 days later that they have actually refunded me( and no I don’t mean money back in my bank, I mean the refund confirmation from the company) after I was told two weeks ago that the refund had been processed and should be with me in the next few days.
Really shocking customer service, will most definitely not buy anything from them again. And a funny story :-) I’ve commented on one of their Facebook posts that the robes look lovely but it’s a shame we had to return ours because the lining was itching my daughter.. they have deleted my comment, which says a lot about a business I think!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Could not fault this brand

Could not fault this brand. Bought coat last winter. Never have I felt so warm and cosy and totally water proof for the unexpected showers.
Also bought wetsuit as a regular cold water swimmer. Keeps me really warm in the dark winter months.
Watching my son play football in the coat is a game changer!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Love these robes

Love these robes! They are superb quality and look great!
I bought one for myself in olive last year . My daughter loved it so much she adopted it !
I have now bought another one .

August 26, 2025
Rated 5 out of 5 stars

Love the colours and styling and…

Love the colours and styling and comfort of all the pieces I have purchased - I have their lovely coat which is a camping staple as well as the towelling cover up and wetsuit. I bought the wetsuit in yellow in the sale and love it! Great products, service and fast delivery!

August 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely love our paddle boards!

Absolutely love our paddle boards!
Super easy to set up and launch, and the colour range is great. The kit that comes with the board is great too.
The length of the board allows us to take our dogs on with us and still have enough room to stand. Would highly recommend!

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best Buy 😃

Bought both my granddaughters a pink beachbum coat which they absolutely love they keep them warm and toastie and dry after a day in the sea and also great for Motocross Days out best buy great value and fantastic quality 😃

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

We love our new tote bags

We love our new tote bags. Stylish and practical with plenty of room to store all of our wet and dry beach gear. A very welcome addition to your product catalogue.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Lush boards and 10/10 customer service

Really can’t fault them. Placed my board order at 2pm and it arrived at 10am the next day. Unfortunately the bag my board came with was broke and customer service was able to sort it out asap. I really can’t fault them and the boards are incredible quality.

August 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Looks like an excellent buy for a first board

Bought an iSUP for my near 8 year old granddaughter. The Malibu Sky (aka Lilac) colour is awesome and the product quality looks outstanding. Tracks in a straight line and she is able to manoeuvre it easily. I have been paddleboarding for 10 years and this compares favourably with much more expensive boards I have bought for myself. Even impressed with the included 3 piece paddle which has always been something I’ve replaced in my own kit immediately. Great value and great product, highly recommended for a first board.

August 5, 2025
Unprompted review

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