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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the promptness of the delivery service, often receiving their orders faster than expected. The ordering process is also frequently mentioned as being easy and straightforward. Consumers appreciate the wide selection of products available and the competitive pricing. People highlight the excellent service provided, with staff being responsive and helpful in resolving any issues. The quality of the bats is another recurring theme, with many consumers expressing satisfaction with their purchase. Overall, the business excels in providing a seamless and positive experience from start to finish.

Based on these reviews

Rated 5 out of 5 stars
Verified

Great packaging, quick delivery, exactly what we ordered for my sons 9U Travel. 100% the best and most trusted place to buy a bat online.

Rated 5 out of 5 stars
Verified

I was able to finally get the time to break the bat in and realized just how good it is. Which then made me think about the buying experience I had. The fast ordering and even faster one day FREE ship... See more

Rated 5 out of 5 stars

I ordered a 2024 Atlas for my son, that arrived in 2 days. Unfortunately, the shipping company damaged the bat in transit. I text Bats Plus at 7pm, not expecting a response and got an immediate resp... See more

Rated 5 out of 5 stars

Received my bat in five business days Pennsylvania to Alaska. Would have been four days except for a federal holiday. Yes, shipping to Alaska is more expensive, but the business clearly places a pri... See more

Rated 3 out of 5 stars
Verified

Was asked to leave a review before I even received the bat (was delayed by 1 day, selected 2 day delivery) and I had planned on updating after receiving it. There was then a smart comment made by t... See more

Company replied

Rated 5 out of 5 stars
Verified

I can’t say enough good things about BatsPlus! They truly have the best selection of softball bats, and the customer service is top-notch. I recently purchased two Monsta bats, the Monsta Torch 25oz... See more

Rated 5 out of 5 stars
Verified

I mistakingly bought the wrong size. I realized it immediately after once looking at my emailed receipt. I called the number on the website and spoke to a real person who said it was no problem and he... See more

Rated 5 out of 5 stars
Verified

We had an amazing experience with Bats Plus. My husband accidentally purchased the wrong bat and they were great with swapping it out for the correct one. The bat still arrived in one business day. We... See more

Rated 5 out of 5 stars
Verified

The best in the business!!! Would highly recommend if you’re looking for anything baseball or softball related BATSPLUS is your one stop shop. Fast, Friendly, and Courteous!!!

Rated 5 out of 5 stars
Verified

This was my first time ordering from batsplus.com. I wasn’t even sure if it was a legit website, but I gave it a try anyway after googling some information. Not only were they the only place that had... See more

Rated 5 out of 5 stars

Went in search of a specific limited edition bat late Monday night. Found the bat for a competitive price here. Saw another bat for sale here that I wasn’t necessarily looking for but didn’t know I co... See more

Rated 5 out of 5 stars
Verified

The website was easy to navigate. Ordering and checking out was a breeze..The tracking updates We're very accurate and nice to get. Shipping was on time and the bat was undamaged. Bats plus had a wid... See more

Rated 5 out of 5 stars

Found a hard-to-get bat on the website. Ordered on Monday and received in Texas on Wednesday. Will definitely be using this site for our baseball needs.

Rated 5 out of 5 stars
Verified

Jim is the best person I deal with . Immediate replies and always excellence service with the fastest delivery . He’s my go to guy everytime. Highly recommend this company!

Rated 5 out of 5 stars
Verified

I ordered the bat on Friday and had the bat on Saturday. That with free delivery. Kept me up to speed with the delivery date and time. Was the correct bat. Could not be happier with your company.

Rated 5 out of 5 stars
Verified

It’s always a pleasure doing business with bats plus! First off their product is always perfect! I have not yet received a bat from bats plus that was not hot right off the wrapped! The latest bat... See more

Rated 3 out of 5 stars
Verified

I would say that the bat itself is reasonably priced, I understand that you have to make money. However the fact I paid an additional 30$ in shipping is terrible.

Company replied

Rated 5 out of 5 stars
Verified

Been buying bats from this company for many years now. When they’re out of stock they’ll email you as soon it comes back in stock. Once you purchase they have extremely fast shipping. The bats are alw... See more

Rated 3 out of 5 stars
Verified

Bat arrived quickly and in great shape. I was disappointed that I had reached out about a coupon (a number to text is provided on site which is a great feature) and it was apparent that the rep was n... See more

Rated 5 out of 5 stars
Verified

Bats Plus has a selection that not many others have in stock. My bat arrived much sooner than i thought it would. Thank you for knowing that when we order a bat, we already need that bat because not... See more

Rated 4 out of 5 stars
Verified

Good Communication on status of order. Delivery was within advertised time. Although you do not get a receipt with a link to the order. Thought that was strange.

Rated 5 out of 5 stars
Verified

Had an issue with shipping but overall recommend them because my emails were all responded to immediately and they did everything within their power to sort it out. 10/10 will definitely purchase from... See more

Rated 5 out of 5 stars
Verified

Bat arrived quickly even after changing the order before it shipped, great customer service. The 27oz juggy is a great bat, takes a bit of time to break in.

Rated 5 out of 5 stars
Verified

Shipping was super fast! We appreciate the quick turnaround and the care with which the bat was packaged. All around a great experience.

Rated 5 out of 5 stars
Verified

Very responsive, bat arrived on time as promised and super happy with the quality of the bat wrapped and clean. Will definitely purchase again.

Rated 5 out of 5 stars
Verified

Amazing bat, amazing price, and super fast shipping. What more could you ask for? I looked on another site and after shipping and taxes the same bat was $100 more and took 2 weeks for shipping. I got... See more

Rated 5 out of 5 stars

got Demarini Whisper Fastpitch from their website. Order was processed quickly and got free shipping. really liked the balance swing of this bat.

Rated 5 out of 5 stars
Verified

Very easy process, ordered from Bats plus and the package was delivered within a couple days. My son was glad to try out his new Louisville Slugger in the batting cage. I will be using Bats plus for f... See more

Rated 5 out of 5 stars
Verified

Excellent experience! Jay knows his stuff! Jay was able to hear my question and really understand what bat would best fit my softball team. I bought the Krecher!

Rated 5 out of 5 stars
Verified

The bats were used but in great condition. They felt great at first site after unboxing them. Shipping was very fast and arrived when said by the Bats Plus owner. I was able to get both bats at a ve... See more

Rated 5 out of 5 stars
Verified

The experience was great first time swinging a Monsta bat,looking forward to getting some swings on this bat!

Rated 5 out of 5 stars

I’ve been buying bats from Bats Plus for the past year, and I can’t recommend them enough—especially their selection of Monsta bats! The quality, performance, and customer service have been outs... See more

Rated 5 out of 5 stars
Verified

Fast service, tracking was updated and easy to track. Bat was packed/boxed exceptionally well to prevent any damages.

Rated 5 out of 5 stars
Verified

Great online purchase! Ordering was easy and shipping was fast. Disclosures for returns exchanges or credit was well defined.

Rated 5 out of 5 stars
Verified

I bought the wrong bat, the return was super easy! They got the bat I wanted after talking with them and made the entire experience simple! 100% will purchase my bats here from now on!

Rated 5 out of 5 stars
Verified

They had the bat that I wanted, at a decent price and delivered several days sooner than I expected...It was the first time I used them and won't be the last....

Rated 5 out of 5 stars
Verified

Had a hard time finding this bat. Bats Plus had it, and the shipping was super quick! Great experience, thank you!

Rated 5 out of 5 stars

Received a damaged bat and the return process could not have been easier. I messaged them at 10pm and they got back to me right away? Only took a week to get the exchange bat in the mail. Would pu... See more

Rated 5 out of 5 stars
Verified

I found the King of Diamonds bat that I had been looking for and I found it for a great price. I ordered it on a Friday, it shipped the same day and it arrived three days later on Monday. Great pric... See more

Rated 5 out of 5 stars

Bats Plus had the items I needed, but the quality was average and delivery was delayed

Rated 4 out of 5 stars
Verified

Great softball bat … good price and good communication. The bat was on back order but it was worth the wait.

Rated 5 out of 5 stars
Verified

Bat was ordered with ease, shipped quickly and arrived when it stated it would.

Rated 4 out of 5 stars
Verified

Good bat, showed up in a timely manner, only complaint is they didn’t ship it to my shipping address, and since i cant reply, can you look on my receipt because im pretty sure one was a P.O. Box and... See more

Company replied

Rated 3 out of 5 stars
Verified

The bat we were looking for was available on Bats Plus, the only issue I have is the price, the bat is normally $400, the price on their site is $650. I also understand what supply and demand is, and... See more

Rated 4 out of 5 stars
Verified

Item is due to arrive today, cant give it 5 stars until I recieve the item. But ordering and timing of shipping is great. Tracking info came really quickly also.

Rated 5 out of 5 stars
Verified

Just received my bat, it looks beautiful! Can't wait to smash some balls...thank you for the fast delivery and quality customer service..

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Company details

  1. #1 of 2 best companies in Baseball Goods Store
  2. #7 of 82 best companies in Sporting Goods Store

Written by the company

Please visit www.batsplus.com to view the products that we stock.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Super speeded delivery

I ordered the bat on Friday and had the bat on Saturday. That with free delivery. Kept me up to speed with the delivery date and time. Was the correct bat. Could not be happier with your company.

September 19, 2025
Rated 5 out of 5 stars
Verified

Very happy with batsplus.com!

This was my first time ordering from batsplus.com. I wasn’t even sure if it was a legit website, but I gave it a try anyway after googling some information. Not only were they the only place that had this bat in stock, but they also shipped it super fast! We are very happy with the website, the shipping, and the product! Will purchase again in the future.

August 25, 2025
Rated 5 out of 5 stars
Verified

Shipping was super fast

Shipping was super fast! We appreciate the quick turnaround and the care with which the bat was packaged. All around a great experience.

August 6, 2025
Rated 5 out of 5 stars
Verified

Awesome Buying Experience

I was able to finally get the time to break the bat in and realized just how good it is. Which then made me think about the buying experience I had. The fast ordering and even faster one day FREE shipping, definitely was above and beyond my expectations.

June 23, 2025

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