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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of both the products and the service they receive. Many highlight the exceptional craftsmanship and materials, particularly noting the use of top-quality leather in items like shoes and bags. Consumers also appreciate the unique and sophisticated designs available. People frequently mention the positive interactions with the staff, describing them as friendly, helpful, and knowledgeable. Reviewers value the personalized attention and assistance they receive, both in-store and online. The efficient service, including prompt delivery and easy exchanges, also contributes to the overall satisfaction of consumers.

Based on these reviews

Rated 5 out of 5 stars
Verified

Extremely helpful and friendly staff member helped me to make an informed decision. I wore my shoes to a wedding 4 hours after purchasing and walked 2 kilometres and danced all night in them! Fab... See more

Rated 5 out of 5 stars
Verified

Excellent experience. I received a phone call to inform me of the returns process, which doesn't happen these days. The shoes I purchased are very well made and comfortable, so will be purchasing from... See more

Rated 5 out of 5 stars
Verified

Service was great. Ordered shoes arrived on time. Shoes were packed with professional care. Shoes were made of the best quality leather.

Rated 5 out of 5 stars
Verified

I enjoyed a pleasant experience trying on high quality shoes and chatting with the team about the product and the company background at both the Elizabeth Street and QV pop up stores. I purchased the... See more

Rated 4 out of 5 stars
Verified

The shoes are perfect. However, they were nearly not delivered, as Australia Post had them on hold since Barhion hadn't paid the postage. After contact with me, management at the Post office delivered... See more

Rated 5 out of 5 stars
Verified

First time visiting Barhion and couldn’t have been happier. Very nice customer service and great products, went for a handbag, ended up buying two of them and two wallets. However I do believe the s... See more

Rated 5 out of 5 stars

i bought pair of shoes from barhion last year (still wearing them almost every day). i bought my second pair and thgis time i got myself a pair of leather sneaker. its amazingly comfortable and looks... See more

Rated 5 out of 5 stars
Verified

Looked high and low for a beautiful leather briefcase in both Perth and Melbourne, absolutely fell in love with a Barhion one, highest quality and at a great price compared with similar elsewhere. Gor... See more

Rated 5 out of 5 stars
Verified

I purchased a handmade bag from this store, and I absolutely love it! The quality, craftsmanship, and materials used are outstanding. You can tell it's 100% leather and handmade from every detail. The... See more

Company replied

Rated 5 out of 5 stars
Verified

The staff at Barhion provide the highest level of attentive, personalised customer service. The quality of shoes & leather goods are well crafted and premium in every way. Highly recommend.

Rated 5 out of 5 stars
Verified

I was impressed with the friendly staff at the DFO outlet for your company and thrilled to secure the all leather hand made shoes I purchased at a favorable price. I can hopefully pass on the experien... See more

Rated 5 out of 5 stars
Verified

I recently bought a pair of shoes from Barhion, and I am extremely happy with them! The design is stunning, the leather is good quality, and they’re very comfortable. The staff’s hospitality was also... See more

Company replied

Rated 5 out of 5 stars
Verified

I have to say a big thank you to the staff at your Elizabeth street store . They were so hospitable and their service was impeccable. The exchange was seamless and walked out of your store with th... See more

Rated 5 out of 5 stars
Verified

Excellent service! Returned phone call and delivered purchase immediately. Received the following day. Even called back to ensure shoes were received and that I was happy with them. Amazing in this... See more

Rated 5 out of 5 stars
Verified

Very efficient service.I received exactly what I ordered.The product is very well made and so happy for it😍🙏 Great job well done..... Highly recommend😍😍😍 Thank you 👏👏👏

Rated 5 out of 5 stars
Verified

It was a very nice store; you can feel the quality from the moment you step inside. I bought a pair of shoes for my wedding in August. I really liked them, especially since Frank was very helpful with... See more

Rated 5 out of 5 stars
Verified

I was so impressed with the service. I ordered my beautiful shoes and they arrived the very next day! It was a lovely surprise as I wasn't expecting such efficient service!

Rated 5 out of 5 stars
Verified

Wonderful customer service. My 2 pairs of shoes are first class. Wore them the first tine and they weee comfy. A little blister. Second time. Like walking on clouds. The quality and sty... See more

Rated 5 out of 5 stars
Verified

Customer service is great The leather is amazing The style is is classic and elegant But the most important is the fitting it's very comfortable and easy on the foot.

Rated 5 out of 5 stars
Verified

The in-store service was excellent. The staff were so patient and willing to help. Great range of shoes. Excellent quality with a unique and sophisticated style.

Rated 5 out of 5 stars
Verified

It was greatest experience ever. Customer service is amazing. Lovely staff and great knowledge of shoes. Can’t wait to purchase again !

Company replied

Rated 5 out of 5 stars
Verified

This shop has the best shoes ever I bought 2 pairs of dressy sneakers and I’m coming back for more great quality service price

Rated 5 out of 5 stars
Verified

Excellent quality product. Comfort is excellent. And from the time of purchase to delivery it was quick and seamless. I will look at further purchases on the future.

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery. The item looks as description on website. Am very satisfied and highly recommend this store. You won’t be disappointed.

Rated 5 out of 5 stars
Verified

This was first class service.. Kadir hand delivered my shoes and when I went into the store the sales assistants were so helpful and curious.

Rated 5 out of 5 stars
Verified

Your shop assistant was so helpful and accommodating. Very pleasant to deal with. It was a pleasure to shop at your store

Rated 5 out of 5 stars
Verified

Very friendly staff who showed me many wonderful pieces from the collection. Truly beautifully made items.

Rated 4 out of 5 stars
Verified

Got product promptly. Product not as good as expected as top instep strap not sitting flat on side making foot look wider.

Rated 5 out of 5 stars

Quality shoes and excellent customer service. Lots of different styles and colours to choose from and definitely stand out style with comfort. Very enjoyable experience

Rated 5 out of 5 stars
Verified

My son and I visited your store. I bought a pair of deer leather shoes for myself and a bag for my wife. Your store manager, Frank, was very helpful with my style and I loved the quality of the shoes.... See more

Rated 5 out of 5 stars
Verified

First time customer, originally bought wrong size and the exchange/refund process was efficient. Satisfied with the pair of shoes I purchased.

Rated 4 out of 5 stars
Verified

Polite and Knowledgeable Staff with Large range of quality apparel and shoes High Quality and unique and different styling

Rated 5 out of 5 stars
Verified

Shoes look great, are comfortable and made from quality leather. I'll be back to buy some more shoes in the near future.

Rated 5 out of 5 stars

How nice!. I received a phone call to confirm my order before they sent. I wish I could give them more than 5 stars just for the customer service. Such a nice touch. ✨️

Rated 4 out of 5 stars
Verified

Sales person was very helpful, but found getting the refund for returns a little complicated and delayed.

Rated 5 out of 5 stars
Verified

The pair of shoes was so comfortable and looks really good on me. It was a great experience and Dujdi was really helpful and friendly

Rated 5 out of 5 stars
Verified

The personal friendly service from the owner the store. The designs are unique and modern. The quality of the leather is very nice.

Rated 5 out of 5 stars
Verified

Bought a leather wallet for my dad for his birthday. Top quality leather and workmanship.

Rated 5 out of 5 stars
Verified

The staff are very friendly and helpful The quality is good and comfortable Very happy customer

Rated 5 out of 5 stars
Verified

Very efficient service. I received exactly what I ordered. The product is very well made. Great job well done.

Rated 3 out of 5 stars
Verified

Everything was fabulous,but the right shoe is tighter at my small toes. I think the front is slightly tighter. It's rubbing on my small toe

Rated 5 out of 5 stars

The two person in the store is nice and friendly. They help me to choose the best and good bag for me and my mom. I recommend this shop. Thank you for assisting me and my friend.

Rated 5 out of 5 stars

I recently had the pleasure of visiting Barhion, Elizabeth Street store and purchased not one, but two men's shoes also a handbag for my wife. I was greeted by Kevin Kadir Ertekin and his wonderful t... See more

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Company details

  1. Shoe Store
  2. Bag Shop
  3. Belt Shop
  4. Boot Store
  5. Fashion Accessories Store
  6. Handbags Shop

Written by the company

Barhion is a distinguished leather goods store in Australia, renowned for its commitment to quality and craftsmanship. We specialise in handmade products and offer an exquisite range of men's and women's shoes, accessories, and bags. Each item in our collection is crafted with the utmost care, ensuring both style, durability, and comfort. Our products perfectly blend traditional techniques and modern aesthetics, reflecting a deep appreciation for the art of leatherwork. Whether you're seeking a statement piece or a timeless classic, Barhion is your destination for leather goods that are both luxurious and practical, tailored to elevate your style.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

147 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Service was great

Service was great. Ordered shoes arrived on time. Shoes were packed with professional care. Shoes were made of the best quality leather.

October 1, 2025
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Rated 5 out of 5 stars
Verified

Extremely helpful and friendly staff…

Extremely helpful and friendly staff member helped me to make an informed decision.
I wore my shoes to a wedding 4 hours after purchasing and walked 2 kilometres and danced all night in them!
Fabulous quality and so comfortable!
I’m therefore very happy with my purchase and will recommend to others.

October 4, 2025
Rated 5 out of 5 stars
Verified

Very efficient service.I received…

Very efficient service.I received exactly what I ordered.The product is very well made and so happy for it😍🙏 Great job well done..... Highly recommend😍😍😍 Thank you 👏👏👏

September 29, 2025
Rated 5 out of 5 stars
Verified

Excellent experience

Excellent experience. I received a phone call to inform me of the returns process, which doesn't happen these days. The shoes I purchased are very well made and comfortable, so will be purchasing from this company again!

September 29, 2025
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Rated 4 out of 5 stars
Verified

Australia Post

The shoes are perfect. However, they were nearly not delivered, as Australia Post had them on hold since Barhion hadn't paid the postage. After contact with me, management at the Post office delivered the shoes 👞. Please pay postage.

August 25, 2025
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Rated 5 out of 5 stars
Verified

Quality shoes and professional service.

I was impressed with the friendly staff at the DFO outlet for your company and thrilled to secure the all leather hand made shoes I purchased at a favorable price. I can hopefully pass on the experience for any other prospective customers shopping at the DFO to visit your store.

August 3, 2025
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Rated 1 out of 5 stars
Verified

Won't be ordering from them again.

I had to contact Barhion to find out why my order hadn't been shipped after 5 days. They said that it had been shipped even though it hadn't as surprisingly I received a notification of shipment from Australia Post an hour after I contacted them. Due to no size guide on their website, when I did receive my order it didn't fit. As there was no information provided with my order on returning items I had to go to their website where I found out that you have to submit a request to return orders at your own expense. Altogether one of the worst companies that I have dealt with.

July 30, 2025

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