Balloons were ordered 3 weeks prior to delivery date , Balloons arrived 10 days late. Shipping issues happen. But what is totally unacceptable is the lack of communication with the company. They do... See more
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I’ve sent a few Balloons in a Box to friends for birthday presents. Very well-received!! Balloons are securely packaged. The reason for 4 stars, not 5, is the cost variance between purchasing on Am... See more
Shipping, quality, experience, all on point! Definitely recommend this gift option! The box was big, which added to the comedy of my daughter carrying it across campus to her dorm on her birthday.... See more
Update: I wasn’t expecting follow up but next day after posting this review customer service reached out and made amends! Appreciate that so much even though I was really just making a review no... See more
Company details
Written by the company
Balloons in the Box has quickly grown into one of the leading brands in the gift and party industry. We specialize in bringing you unique gift ideas to turn every event into a reason to celebrate. Our popular balloon packages light up the faces of delighted recipients across the United States. Each package is theme and color coordinated by skilled party planners and assembled by our professional warehouse team. Special care is taken to ensure that the balloons and supplies are made of the highest quality material on the market. Balloons in the Box is distinguished by the unsurpassed creativity and skill that is embedded in each gift package. It's the little details that make all the difference.
Contact info
27 Muller Rd, 07436, Oakland, United States
- (201) 338-6680
- balloonsinthebox.com
Hasn’t replied to negative reviews
Run, don't walk, from this company
Balloons were ordered 3 weeks prior to delivery date , Balloons arrived 10 days late. Shipping issues happen. But what is totally unacceptable is the lack of communication with the company. They do NOT answer emails or return phone calls. Run as fast as you can away from this company and spend your money elsewhere! Horrible experience.
It was a very great experience
It was a very great experience. The balloons were a little late but worth it ! Very pretty !!!!
Late delivery
The balloons were great. However, it was not delivered when requested.
Ordered form the uk to have delivered…
Ordered form the uk to have delivered to my daughter in the US. Turned up on time, looked really great thank you
LATE Delivery
I ordered the delivery by 21st of January for my daughter's birthday but it DID NOT happen, actually the product was just sent to the courier after I called and complaint for it (on the 22nd). Item finally arrived on the 24th, way TOO LATE for the occasion. I sent at least 4 emails requesting status -before the 21st- to secure the delivery on time but NONE of them were answered!
I was disappointed that the delivery…
I was disappointed that the delivery was delayed a couple of times.
I had bought a bouquet last year and it was delivered within 24 hours
My wife loved her birthday balloons
My wife loved her birthday balloons! You guys nocked it out of the park.
Late delivery
The site said the balloons would arrive within 2 days of the chosen date. It took 6!When I complained the company said it was out of their control and down to UPS. I am sure UPS do next day delivery. They did give me a 50%refund. 18th bday😔
Fun gift
Nice, cheerful product for a great price. Brings smiles to recipient and sender.
If you could expand the balloon selection for occasion choices, that would be an added plus.
Havent even received them
Havent even received them. They were supposed to be here a d now its saying. Not until next week. This is the second time you've done me dirty, balloons in the box. Im done. Either they dobt arrive or they arrive and are flat. What a waste of money.
Amazing gift
Amazing gift, however, it arrived a week after the requested delivery date.
I ordered the balloons in plenty of…
I ordered the balloons in plenty of time to get to their destination on December 2nd. I never received a confirming email and my gift was two days late.
I was very happy with your prompt…
I was very happy with your prompt delivery. Granddaughter loved them!
One of the balloons was the wrong…
One of the balloons was the wrong balloon. You sent #1 Dad balloon instead of the "a cold one for an old one" balloon.
It would have worked if I was sending this to my dad... But these balloons are for my sister. :-)
Other than that, it was nice.
Celebrating 70!
The recipient was so happy but she couldn’t figure out how to listen to the barcode. Saw the balloons in the pic which looked great! The 70’s bundle was perfect.
The balloon box arrived in time right…
The balloon box arrived in time right on our son’s 50th birthday. They texted us a video of him opening the box and the balloons popped out looking great.
Also it was good pricing, free shipping, and ordering went very smoothly
Very Happy!!!
The Balloons arrived on time and in good condition, we were Absolutely Pleased & Happy!!!
Balloons arrived with less than 20%…
Balloons arrived with less than 20% helium inside and could not even hold up to take a picture. The worst part is I could not even get anyone to report the issue to because the store has been closed for a few days
Deflated balloon
They arrived on time. But one if the balloons was partially deflated. I think I am due some compensation. Thank you
Everything that could go wrong did go…
Everything that could go wrong did go wrong. I was skeptical when I purchased because of all the bad reviews, but I decided to take the risk. I should have listened to the reviews. The balloons arrived late. Judging from the tracking information, which they did not provide without me directly asking for it, they arrived late because they literally did not leave their warehouse until the night before. It took two days to ship to the final location, so the balloons arrived a day late. To make matters worse, the balloons arrived deflated. That really sucked because my recipient visibly looked disappointed that the balloons were deflated. Her exact words “No! They are deflated. Get your money back!”. The tracking information shows that the shipping label was created 2 days prior to it shipping, which makes me think that the package sat in their warehouse for 3 days, before shipping the day before it was supposed to arrive at the final location If you are reading this, listen to the reviews. Do not buy from this company!!
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