Amica Insurance Reviews 5,911

I have had amica insurance for years and I feel very secure with this company covering any losses I may incure. 50yrs or more

We’re so lucky to have Diamond Roddy helping us with both our auto and home insurance policies. She’s incredibly hardworking, professional, and always goes the extra mile. Our neighbor is already spe... See more

Staffers are amazingly excellent with profound professionalism .The greatest beautiful and handsome nature of a human being is the word coming from the mouth.Just behave which is the greatest competi... See more

When I was scared because my insurance premium was $689 I had gotten a flyer from you guys and I called. Someone helped me immediately and I now pay $180 for my car and renters insurance. I am so grat... See more

Amica makes insurance easy. Call them up, get great explanations of insurance as well as easy claims. No hassles. Period.

This was a very easy experience. I had a problem. They fixed it quickly and efficiently. I found out after I got a quote that the service provider was an Amica preferred provider. I never thought a... See more

The good news is that we have not yet had any claims to make, so my review can only be about the purchasing service. I believe Amica's pricing is fair, given the company's reputation and personal ser... See more

While the customer service at AMICA was great. Their third party road side assistance was a mess. There was so much much miscommunication between the dispatcher telling the driver where to over our wi... See more

I've been with AMICA for more than 40 years and the agents are reliably courteous, friendly, and capable. I've filed a few claims, and they were handled promptly and fairly every time. I really like t... See more

Amica has consistently provided great service whether we’re making changes to our policies or filing a claim. In this case, I had to make some changes to my Mom’s policies and the CSR (Tamica) calle... See more

The people are really knowledgeable and customer oriented and the most important thing is I hope the prices are logical 👍👏💐 Regards Mr. Rigas 👍🇺🇸

From start to finish the service was incredible. It is stressful enough have to deal with an accident but your reps were great to get through the process.

We were involved in a hit and run with a rental car with airbags deployed and ambulance called. This was a nightmare on several levels but Amica literally answered the phone and spoke with us directl... See more

My wife and I have been policy holders since 1969. One or two miscues over that period. Never a question or debate, just concern over the wellness of all involved. Great timely service. Amica cov... See more

At Amica it’s about the genuine care and concern customers are given. During any event it’s making sure they are ok and in a safe place, it’s offering congratulations on purchasing a new home or car... See more

The insurance prices have become increasing too high for us as a retired couple - and we were disappointed when our last claim was rejected We have been using Amica for 30 years

5(PLUS)***** "Stars says it all" The Amica staff is always eager to help when needed and definitely VERY Professional. I have never encounted a bad experience with Amica. They have always been ve... See more

Amica has always been there for us when we had need of them, whether for home or car insurance. They are easy, prompt, and efficient in all interactions.

Amica is exceptional. Their interactions are friendly and expert. Our family has made several claims over the years and each time their approach was first and foremost to be helpful, and all our claim... See more

I will never accept that our premiums are based on other peoples claims in the area. Amica does not inform you on how your premiums are arrived, you have to call, should be transparent. Although payin... See more

Customer service is always excellent and staff is knowledgeable. I like the optional pay plans available. Been insured with Amica for over 40 years. They have always given good claims payouts when unf... See more

I use amica because i trust that i won’t be left high and dry if i ever need their assistance for a claim. Other insurers i or people i know have dealt with sometimes can’t be relied upon in the same... See more

I have been with Amica Insurance for Home, Auto, Life and Umbrella for over 46 Years. No additional words are needed

They are doing so well , customer service is top notch and they make things less complicated for me to keep up

I’ve only spoken with people on the phone but they’ve been very helpful, polite, understanding and professional. They know what they’re doing 😊 Thank you

Amica consistently offers great service. With much advertising, especially on television, it says something, very positive that the agency is proud of what services are offered to customers and how... See more

We have been with Amica about 30 years, not that we're old or anything. But we have never regretted giving them our business. We recently added auto insurance, so we're bundling.

Amica made it stress-free and easy to get my windshield replaced. I like that I can call and immediately speak with a person who can help me. It could have not been any easier.

My wife and I have been insured with Amica for home and auto for 50 years. Amica representatives have always been readily available to answer questions and provide advise.We've had several claims,... See more

I love everything about Amica. Help with claims and when purchasing a new vehicle. Always top notch I also appreciate that unlike other insurance companies they don't have stupid TV ads 😊

The customer service personnel are geat. They are knowledgable and helpful. They make it easy to do business with your company. I like the way the billing statement is set up. It is an... See more

I can’t say enough good things working with Amica. World class customer service experience. Great competitive rates for all their products.

This year (2025) marked the first time I needed to file a claim with Amica Insurance. I have been using them since 2017. The company is outstanding with responsiveness and customer service exc... See more

I been insured by Amica for over 20 years. I have to say they have the best rates for auto insurance and customer service is always respectful and helpful. Amica insurance is way better than most of t... See more

I am a new auto policy customer since May of 2025. So far very pleased. I am now considering contacting my assigned agent Mr Bradley Coleman to discuss signing up for homeowners insurance.

I have had Amica Ins. for 20+ yrs for both home and auto. They have been super fast with help in my cases. They actually have a LIVE persin answer the phones. Anytime I have called wherher it was f... See more

They won't remove a totaled car from my auto policy. They say that I did not mail my plate to the state DMV. I did. They said I have to get the DMV to notify them that I mailed in the plate. The DM... See more

Prompt action on claims which is really the bar on judging the quality of an insurance company. It's a matter of who comes through for you when you need help not just premiums.

Amica was very responsive. When they felt the Auto body shop was charging too much they sent in an adjuster who negotiated a better price.,

Adrian is a very attentive, helpful, and communicative representative. Having to deal with an insurance claim is never easy and he did his best to streamline the process. Glad I made the change to A... See more

Whenever I call Amica I get an English-speaking agent within a reasonable amount of time who is knowledgeable about my needs. The introductory menu is easy to navigate without the runaround I experie... See more

De'Varius [my agent] was the most responsive, kind, professional you could wish for. He deserves to be celebrated!

You answer question,I have never had a problem with communication from any of you and things get done rather quickly,I appreciate all you do to help me with my needs Thank You, Laura Thomas

The Lexus got damage. Aug 20 th. TY for your help and the resolution. Over the years I can only say TY over and over to your people. I also sold the Toyota in FL this month. Your help was exem... See more

It has very Professional and Friendly Agents,good prices for Coverage all around a Great Company

Your agent was very nice and helpful explaining everything and the price was very competitive

Online claim process super easy Great communication between glass company and me Timely and professional installation and follow up

We have had Amica for about 45 years now and they have never let us down.

Amica has been wonderful from the start. So glad I found them!

Costumer service was great! Because I did my policy over the phone.