A Farley Country Attire Reviews 2,165

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the competitive prices and premium quality of the goods. Many consumers highlight the ease of returns and the accessibility of customer service via phone, where real people answer promptly. The service is often described as wonderful and fast, with orders arriving quickly, even during busy periods. Consumers consistently praise the helpfulness and professionalism of the customer support team, with specific employees often mentioned for their exceptional service. People value the company's commitment to resolving issues and going above and beyond to ensure customer satisfaction. While some reviewers mention occasional issues with delivery and order fulfillment, the overall sentiment towards the service provided remains positive.

Based on these reviews

Rated 5 out of 5 stars

A Farley is a family run store with a great website. Unfortunately I don't live close enough to visit their store in person but I have shopped online with them several times and the service is just pe... See more

Company replied

Rated 5 out of 5 stars

I was looking for a pair of riding boots and found an Ariat pair on the A Farley Country Attire site, that met all my needs and at an excellent price too. I placed my order and it arrived next day, fr... See more

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Rated 5 out of 5 stars

I have purchased a few times from A Farley. Super satisfied Can only give 5 stars plus . I am always kept informed of my purchase til delivery. Really friendly to deal with hood prices gorcquslity clo... See more

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Rated 5 out of 5 stars

Delivery address did not transfer correctly from my PayPal account. Called to explain, Kayleigh was so helpful and quickly put things right. Customer service really good compared with many where suppo... See more

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Rated 5 out of 5 stars

I have purchased a number of items over the few years from this company and have always been happy with the products, service and price. I have today placed an order over the phone with Livvy Elli... See more

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Rated 3 out of 5 stars

Read the reviews before ordering, I wish I had. Very slow delivery time and no information on progress. Took a phone call and several emails before acknowledgement that items were out of stock. Final... See more

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Rated 5 out of 5 stars

Great choice of quality merchandise. I had one query which was dealt with so quickly by Livvy Elliott. Would definitely recommend with confidence.

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Rated 5 out of 5 stars

I approached A Farley as I needed to order several pairs of boots as crew gifts for the film industry. I was looking for help and guidance and certainly received that from Livvy. Once I explained wh... See more

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Rated 5 out of 5 stars

A first time customer at A Farley. It can always leave us a bit anxious. Especially when facing great pricing, is it too good to be true etc. ? After speaking with Emmie @ Customer Service who did a... See more

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Rated 5 out of 5 stars

Outstanding Customer Service from Farley Country Attire. Through no fault of their own my order could not be fulfilled. I was contacted immediately by Kayleigh to inform me of the situation. Despite t... See more

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Rated 4 out of 5 stars

Well this was a saga! Ordered Bruhl trousers on the site. No problem.After a short delay received a call to say that colour wasn’t available so chose another. After 3 weeks almost requested an upd... See more

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Rated 5 out of 5 stars

Livvy was really understanding when I clicked the wrong button and purchased something I didnt want. Felt like a bit of a fool but she was great about it and did a full refund. I recomend going here I... See more

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Rated 4 out of 5 stars

Bought some SEELAND - Ladies Country Life Wellingtons 10" CS - Olive, arrived responsibly quickly but sadly way too small [personally think Seeland may fit on the small side - live and learn] but in t... See more

Rated 5 out of 5 stars

Following an online purchase I had a recent query that I needed help with. I contacted customer care and was greeted by Kayleigh. Kayleigh provided exceptional support from start to finish.... See more

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Rated 4 out of 5 stars

Have placed several orders with this company. Choice and price are very competitive, and special discount offers always help. Great service, though I have never managed the next day delivery... See more

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Rated 5 out of 5 stars

I have used A Farley Country Attire a number of times now and have always had great service. If you compare the prices to other online stores they are evenly matched or sometimes even better. I... See more

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Rated 5 out of 5 stars

I have used Farley a few times mainly to buy jeans. They have always delivered exactly what I ordered within a few days and I have always been 100% satisfied. I had a small query about their loyalty... See more

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Rated 5 out of 5 stars

After making a purchase online but being unable to opt for express delivery, I was concerned the order wouldn't arrive in time for an upcoming trip. A quick phone call to Farley's which was answere... See more

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Rated 5 out of 5 stars

It’s been an absolute pleasure to deal A Farley attire in particular Libby who has kept me up to date with my delivery at every opportunity. Ordered numerous Yeti items which I left a little late fo... See more

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Rated 5 out of 5 stars

What a pleasure it is to deal with a company who understands customer service. A Farley was not a company I knew until I cane across them when searching for Yeti products. I could not be happier that... See more

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Rated 5 out of 5 stars

I’ve had some great bargains over the years because of the aggressive price reductions in the sales and the goods are all premium quality. If you buy online and something doesn’t fit, it’s very easy... See more

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Rated 5 out of 5 stars

Having brought many items from Afarley, needing some pairs of boots stright back to Farley. I had a experience with said pair of boots and the manufacturer declined warrantee, Obviously raged,... See more

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Rated 5 out of 5 stars

Wonderful, fast service with competitive prices. Found the site through google and bought boots before Christmas. Arrived really quickly despite there being a National slowdown in delivery due to C... See more

Rated 5 out of 5 stars

Purchased some Yeti products as a gift that needed a quick delivery ahead of being taken to a wedding. Before I ordered online, Livvy confirmed over the phone that availability and deadline for order... See more

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Rated 5 out of 5 stars

The products are amazing, customer service is even better. Especially Ruby, had a slight delay on delivery and Ruby could not be more helpful and rectified very quickly. Highly recommend using A Farl... See more

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Rated 5 out of 5 stars

I waited a while for the refund but it was explained to me that this was due to peak holiday times and demand. livvy, provided great customer service, responded to me quickly, politely and clearly! Pr... See more

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Rated 5 out of 5 stars

Having had to have my old Barbour put down. Thought time for a new one. Slight disappointment with the new Barbour. Olive now appears to be brown and the fabric is a lighter weight than originall... See more

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Rated 5 out of 5 stars

I made several amendments to my order and all the team that I dealt with were very professional and helpful. A really first class service and I will definitely be ordering from A Farley Country Attire... See more

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Rated 5 out of 5 stars

Ordered the wrong size - Oliver sorted it out very quickly and expediated delivery. Thank you so much for your help Oliver. A Farley is a 5 star company!!

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Rated 5 out of 5 stars

Not only the best quality and stylish clothing from this online shop but they are good people to buy from. They have a chat line and a direct email link to a real customer support team. I had a bit of... See more

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Rated 5 out of 5 stars

I called for help with an order and Kayleigh was fantastic to deal with. She was friendly, knowledgeable and able to solve my problem easily. The experience left a great impression and I'll definitely... See more

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Rated 5 out of 5 stars

I had placed an order but had some issues. After my inital worry of this company being a scam, I was quickly contacted and offered a few options to resolve my problem. I am very happy with the cus... See more

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Rated 5 out of 5 stars

The telephone service is helpful, knowledgeable and efficient, which is exactly what the customer needs. Importantly this is the case every time.

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Rated 5 out of 5 stars

The fact they pushed my order out quicker so my daughter could receive them for her birthday at no extra charge fantastic service

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Rated 4 out of 5 stars

Yes there are some systemic issues with this retailer and it’s not difficult to sympathise with the frustrations expressed by others. My own experience has not been exactly smooth and the frustration... See more

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Rated 5 out of 5 stars

Initially, the delivery of the product I had ordered was beset with problems owing to the short comings of the delivery company. The first delivery was photographed at a front door nowhere near my ad... See more

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Rated 5 out of 5 stars

so after a shaky start this company were amazing, they resolved everything perfectly and with a smile to boot - thank you

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Rated 3 out of 5 stars

Have bought severally from AFCA. Company appears well-meaning and sells decent brands. But speed is a problem, at various stages: delivery, returns, refunding. Like another reviewer I too had an iss... See more

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Rated 4 out of 5 stars

The shoes when they were dispatched were delivered quickly. When I ordered them at the end of June, it said they were in stock I received a call a week later saying that they tried to cont... See more

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Rated 5 out of 5 stars

After having problems with emails once we sorted it out they have been extremely helpful and sorted my issue out without fault.

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Rated 5 out of 5 stars

Excellent service from start to finish, items ordered and received within the predicted timescales, extra care taken when items packaged to negate transport damage. Excellent product range will defin... See more

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Rated 5 out of 5 stars

Oliver helped me with a delivery problem. Highly recommend and will be using again.

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Rated 5 out of 5 stars

Stumbled on this site by accident, and so pleased I did! I tiny bit cheaper than the actual brand website, and the shipping was cheaper..... mind you, it still wasn't cheap, but at least I didn't... See more

Rated 4 out of 5 stars
Redirected

After a few initial problems I spoke with Charlotte who went out of her way to resolve the issue. She spent a lot of time looking at alternative solutions and offered us a more than satisfactory solut... See more

Company replied

Rated 4 out of 5 stars

Everything was easy and perfect until we had to return the clothes which didn't fit. In the past we had free returns and that's what we expected this time. We were a little disappointed that the pol... See more

Rated 4 out of 5 stars

Made my first purchase of a pair of Loake boots a few weeks ago. Communication with the customer service was terrific, such as the compensation they gave me since my shoes were delayed. The only dow... See more

Rated 4 out of 5 stars

Wrong item with almost similar name dispatched. Got my return postage cost refunded as promised. E-mail correspondence was pollite and prompt. Will I make any more purchases.? Yes. Quality of shoes, w... See more

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Company details

  1. Outdoor Clothing and Equipment Shop
  2. Boot Store
  3. Clothing Store
  4. Men's Clothing Store
  5. Shoe Store
  6. Women's Clothing Store

Written by the company

Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Ordered from A Farley Country Attire

Ordered from A Farley Country Attire, spoke to Livvy Elliot in customer service, who was outstanding. Gave me all the information I needed on my purchase. Follow up, replies to email was first rate. Livvy is gold class customer service. Couldn't be happier with what I was provided. If I could poach Livvy into my company in Australia, I would in a heartbeat. A Farley Country Attire have a true superstar in their employee.

October 24, 2025
Unprompted review
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Reply from A Farley Country Attire

What a wonderful review — thank you so much for your kind words! 🌟 We’re absolutely delighted to hear how well Livvy looked after you and that you were so pleased with the service. I’ll be sure to share your feedback with her — it will make her day!

Kind regards,
A Farley Country Attire. 😊

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Rated 5 out of 5 stars

A Farley is a family run store with a focus on service

A Farley is a family run store with a great website. Unfortunately I don't live close enough to visit their store in person but I have shopped online with them several times and the service is just perfect. Customer service over the phone or if you need to email is first class. Their products are great quality brands. Their rewards scheme is great as well.

October 13, 2025
Unprompted review
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Reply from A Farley Country Attire

Thank you so much for your wonderful review! We’re delighted to hear how much you enjoy shopping with us online and that our customer service team has looked after you so well. We really appreciate your continued support and lovely feedback about our products and rewards scheme 🙂

Kind regards,
A Farley Country Attire.

Rated 4 out of 5 stars

Good customer service

Item wasn’t delivered within the promised timescale . However after sales follow up was good .

October 16, 2025
Unprompted review
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Reply from A Farley Country Attire

We’re really sorry to hear about your experience. I can see your order has now been delivered, and our manager Emmie has been in touch with you via email — if you could please get back to her directly, she’ll be more than happy to speak with you regarding the issues and help resolve this for you 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

Excellent

I was looking for a pair of riding boots and found an Ariat pair on the A Farley Country Attire site, that met all my needs and at an excellent price too. I placed my order and it arrived next day, free postage too. Great experience all round. I have seen many items on their site too, so I will be purchasing from them again.

October 14, 2025
Unprompted review
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Reply from A Farley Country Attire

Thank you so much for your lovely review! We’re so pleased to hear you found the perfect pair of Ariat boots and that your order arrived so quickly. It’s great to know you’ll be shopping with us again — we really appreciate your support 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

Delivery address did not transfer…

Delivery address did not transfer correctly from my PayPal account. Called to explain, Kayleigh was so helpful and quickly put things right. Customer service really good compared with many where support is so superficial.

October 9, 2025
Unprompted review
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Reply from A Farley Country Attire

Thank you so much for your lovely review! We're so pleased Kayleigh was able to help get everything sorted for you quickly. It’s great to hear you were happy with the service 😊

Kind regards,
A Farley Country Attire.

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Rated 5 out of 5 stars

Fabulous quality leather jacket and…

Fabulous quality leather jacket and next day delivery

October 8, 2025
Unprompted review
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Reply from A Farley Country Attire

Thank you so much for your lovely feedback! We're delighted to hear you’re pleased with the quality of your leather jacket and our speedy delivery 😊

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

Excellent service

The telephone service is helpful, knowledgeable and efficient, which is exactly what the customer needs. Importantly this is the case every time.

September 15, 2025
Unprompted review
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Reply from A Farley Country Attire

Thank you so much for your kind words! We're thrilled to hear our team consistently provides the helpful and efficient service you deserve — we’ll be sure to share your lovely feedback with them 😊

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

Quality service

Great choice of quality merchandise. I had one query which was dealt with so quickly by Livvy Elliott. Would definitely recommend with confidence.

October 5, 2025
Unprompted review
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Reply from A Farley Country Attire

Thank you so much for your lovely feedback! We're delighted to hear you were pleased with the service and that Livvy was able to help so quickly 😊

Kind regards,
A Farley Country Attire.

Rated 3 out of 5 stars

Read the reviews before ordering, I dont think they hold stock

Read the reviews before ordering, I wish I had. Very slow delivery time and no information on progress. Took a phone call and several emails before acknowledgement that items were out of stock. Finally after asking for cancellation and refund were they finally sent.

September 1, 2025
Unprompted review
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Reply from A Farley Country Attire

We’re really sorry to hear about your experience — that’s certainly not the level of service we aim to provide. It sounds like your order didn’t receive the communication updates it should have, and we completely understand your frustration. We’ll review what happened to ensure this doesn’t occur again. Thank you for bringing it to our attention.

Kind regards,
A Farley Country Attire.

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Rated 5 out of 5 stars

Really happy customer

I have purchased a few times from A Farley. Super satisfied Can only give 5 stars plus . I am always kept informed of my purchase til delivery. Really friendly to deal with hood prices gorcquslity clothing. Can highly recommend.

October 3, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for your wonderful review and continued support! We're delighted to hear you're always happy with your purchases and service — your kind words mean a lot to the whole team 😊

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

great product and the service in the end was exemplary

so after a shaky start this company were amazing, they resolved everything perfectly and with a smile to boot - thank you

September 18, 2025
Unprompted review
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Reply from A Farley Country Attire

We’re very sorry to read your comments and to hear how disappointed you’ve been with your experience. Our manager, Emmie, has already been in touch with you by email, so please don’t hesitate to reply directly to her if you’d like to discuss this further. We’d really like the chance to resolve things for you. 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

Good range of products and great prices

I have purchased a number of items over the few years from this company and have always been happy with the products, service and price.
I have today placed an order over the phone with Livvy Elliott who way most helpful.
I can say even when they don't get it right (not often) they do manage to resolve the issue quickly.

September 30, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for your continued support over the years! It’s wonderful to hear you’ve always been happy with our products, service and prices, and I’ll be sure to pass your kind words on to Livvy. We really appreciate your understanding when the occasional hiccup happens, and we’re glad we can get things resolved quickly for you. 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

The fact they pushed my order out…

The fact they pushed my order out quicker so my daughter could receive them for her birthday at no extra charge fantastic service

September 26, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for your kind words! We’re delighted we could speed things up so your daughter had her gift in time for her birthday — that makes us really happy to hear. We hope she loves it!

Kind regards,
A Farley Country Attire. 🙂

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Rated 5 out of 5 stars

Livvy was great

Livvy was great, really responsive and sorted my query immediately.

September 29, 2025
Unprompted review
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Reply from A Farley Country Attire

Thank you for your lovely feedback! We’re so pleased to hear Livvy was able to help so quickly and get everything sorted straight away. We’ll be sure to pass on your kind words to her.

Kind regards,
A Farley Country Attire. 🙂

Rated 5 out of 5 stars

Oliver helped me with a delivery…

Oliver helped me with a delivery problem. Highly recommend and will be using again.

September 22, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for sharing your experience! We're delighted to hear that Oliver was able to assist you with your delivery problem and get everything sorted smoothly. Your recommendation means a great deal to us, and we look forward to welcoming you back again in the future 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

Livvy

Excellent service

September 23, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for your kind feedback — we’re delighted to hear you received excellent service! 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

The company provides top quality itemas…

The company provides top quality itemas and Oliver provided excellent and prompt customer service.

September 15, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you for your wonderful feedback — we’re so pleased to hear you’re happy with the quality of your items and the service Oliver provided! 🙂

Kind regards,
A Farley Country Attire.

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Rated 5 out of 5 stars

Ordered the wrong size

Ordered the wrong size - Oliver sorted it out very quickly and expediated delivery.
Thank you so much for your help Oliver.
A Farley is a 5 star company!!

September 22, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for your lovely review — we’re delighted Oliver was able to quickly resolve the sizing issue and get everything sorted for you! 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

I have used the company on a number of…

I have used the company on a number of occasions and they are fantastic and I highly recommend them.

September 23, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for your continued support and kind recommendation — it really means a lot to us 🙂

Kind regards,
A Farley Country Attire.

Rated 5 out of 5 stars

Fantastic!

Fantastic item, great communication, super fast delivery.
Very excited to order again in the future!

September 19, 2025
Unprompted review
A Farley Country Attire logo

Reply from A Farley Country Attire

Thank you so much for your kind review! We’re delighted you’re happy with your order and service – we look forward to welcoming you back again soon 🙂

Kind regards,
A Farley Country Attire.

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