My teacher is the best because he teaches with Love and patience, he brings happiness and good vibes to this academy, and he is always attentive to his students to help them, is the besttttttt❤️
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Academia Europea es la academia de enseñanza de idiomas líder en el continente americano. Actualmente contamos con más de 75 sucursales; estando presentes en 8 países, desde Estados Unidos hasta Costa Rica y República Dominicana, transformando a más de 1.5 millones de personas en bilingües y trilingües. Headquarters Miami. 25 SW 9th St, Suite 201, Brickell Heights, Brickell Miami, FL 33130, USA.
Written by the company
25 SW 9th St, Suite 201, Brickell Heights, Brickell., 33130, Miami, United States
Replied to 57% of negative reviews
Typically replies within 2 weeks
Terrible service! I signed up for a course, and they called me a few hours before my class was supposed to start to tell me the group wasn’t complete and they had to push the start date back one more week. A week passed, and I was ready to start my class, but my credentials were still unavailable so that I couldn't access the platform. I tried to contact the customer service person (Engel) through WhatsApp, but received no response, so I called. Someone called Diana answered and told me the same story as a week ago, they offered me a class at 9:00 pm (too late for me) or wait one more week because they were very sure a group was going to open up at the time I selected, so I chose the last one. Another week passed by, and guess what? No credentials, 6 minutes before the class was supposed to start. Again, WhatsApp, Calls, and again the same excuses and options. I ended up asking for my money back. The person on the phone told me there was no problem; they would give me my money back and send me proof of reimbursement, but I never received anything. The person in the WhatsApp chat asked me to be patient (ja!) and stopped replying to my messages. Complete silence from them now
My experience has been very positive. The teacher explains clearly, with patience and practical examples that facilitate learning. The classes are dynamic and motivating, which has helped me to move forward with confidence and improve every day.
My teacher is great because al time help us
My teacher is the best because he teaches with Love and patience, he brings happiness and good vibes to this academy, and he is always attentive to his students to help them, is the besttttttt❤️
Reply from Academia Europea
What I like most about the Academy is that it comes through us with super flexible schedules and an easy-to-access platform. It really is the BEST
Reply from Academia Europea
Excellent! Actually, you can speak the language before knowing grammar.
One of the best academy you can learn any languages without stress in different schedule. Keep going 💪 ✨️
Amazing teacher, I love my class. Horrible customer service! The worst I’ve seen
Overall, it has been a great experience having a native speaker teacher and classmates from other countries. Good didactics too.
En lo personal y para mi gusto es una pesima academia, entiendo que el monto no es lo mas alto y les queda muy facil, definitivamente lo barato sale caro. Fui estudiante por un año y no aprendi NADA. Lleve la clase de lunes a viernes por una hora y NUNCA valoraron las tareas, los profesores no escuchan las necesidades de los estudiantes, ademas, de que al profesor lo cambian de un dia al otro y si tenias duda de un tema te ignoran, NO EVALUAN los exámenes y lo digo PORQUE HICE UN EXAMEN TODO MALO PARA VER SI ME LO EVALUABAN Y ME PASARON IGUALMENTE, NO DAN FEEDBACK, no les interesa absolutamente nada de su progreso, unicamente el dinero. PESIMA METODOLOGIA.
Reply from Academia Europea
I don't like the academy is
Pushing me with the payment, I know which is my due date but they sent me stickers on WhatsApp making me feel they want to pay before the due date.
I really enjoy my classes with teacher Richard, he is the best
Reply from Academia Europea
I have learned a lot of things and i have improved my fluency in thoses years. Honestly this academy is better than others.
Reply from Academia Europea
Teachers are great, kind and respectful, they are very dedicated and qualified.
Reply from Academia Europea
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.