24MX Deutschland Reviews 23,503

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's dedication to providing top-notch delivery services, ensuring orders arrive promptly and efficiently. Consumers appreciate the high quality of the products, noting that they meet expectations and are well-packaged to prevent damage during transit. People are also pleased with the pricing, often highlighting the good value and attractive offers available. The ordering process is frequently described as easy and efficient, contributing to a seamless shopping experience. Reviewers feel that the company's service is exceptional, with quick responses and customer-friendly policies. Consumers also appreciate the clear communication and accurate delivery estimations, which enhance their overall satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

Great service. The first helmet we bought was too small. Within about a week we returned it, got the money back, then ordered a new one which also arrived very speedily. Plenty of information about wh... See more

Company replied

Rated 5 out of 5 stars
Verified

fast shipping. You were also verry polite when i returned stuff and made it super easy and even adjusted the price because it was on sale.

Company replied

Rated 5 out of 5 stars
Verified

All products delivered timely at a great price. One item was in back order, but shipped within the given time frame. Will definitely buy again!

Company replied

Rated 4 out of 5 stars
Verified

Item as described, but the shipping handler GLS was poop as always

Company replied

Rated 5 out of 5 stars
Verified

24MX Service is SUPER! Descriptions of the goods corresponds to reality. Delivered goods very well packed with no damages. Time of delivery very fast. Good prices, good sales! Thank you so much... See more

Rated 5 out of 5 stars
Verified

Top. Price by deceant quality. Also a damaged shipment was replaced free of charge without having the damaged item back. That is customer service which I haven’t see for a long time...

Rated 5 out of 5 stars
Verified

Hello, It is not the first time I buy something from 24MX and, as usual, it is a first class service, delivery and parts quality. 24MX is really good to deal with. Thank you. Samuel.

Rated 5 out of 5 stars
Verified

quick delivery usually, ab ig stock and parts in diferrent quality levels according to price. Customer service is also quick to respond, and return policy is very customer friendly.

Rated 4 out of 5 stars
Verified

Shipping, return policy, payment options are top notch. They miss some of the good products/brands and the search engine at buying is not optimal

Rated 5 out of 5 stars
Verified

I like your products I have 4 to 5 items they are really good I am happy with the service the prices are good to they have nice offers

Rated 5 out of 5 stars
Verified

Everything was more than perfectly delivered in terms of timing and flexibility as well.Thank you all for making it possible!

Rated 5 out of 5 stars
Verified

Easy to use this website, the order and shipping is fast and efficient. I buy many things and I’m satisfied!

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Company details

  1. Motorcycle Shop

Written by the company

24MX ist ein Unternehmen, das Ausrüstung und Teile für Motocross, Enduro und Pit-Bikes anbietet. Unser Ziel ist es, ein einzigartiges Einkaufserlebnis und eine große Auswahl an Produkten zu unschlagbaren Preisen anzubieten.

Willkommen bei 24MX

Written by the company

Kostenloser Versand ab 200€*
Kostenloser Versand ab 200€ Bestellwert.*Gilt nicht für Sperrgut-Artikel
60 Tage Rücksendung
Wir wollen die Rückgabe sowie von Waren so leicht wie möglich für Sie gestalten. Deshalb können Sie Ihren Retourenaufkleber bequem online abrufen und selbst jederzeit ausdrucken. Mit dem freiwillig verlängertem Widerrufsrecht haben Sie ganze 60 Tage Zeit, Waren an uns zu retournieren.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
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Replied to 94% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Great Deal!

Good products with great discount and quick delivery.

July 31, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Thank you very much for your review! We're glad to hear that you’re happy with our products, the great discounts, and the quick delivery. Hope to see you again soon!

Rated 4 out of 5 stars
Verified

Item as described

Item as described, but the shipping handler GLS was poop as always

July 19, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Thank you for your feedback! We’re glad to hear that the item met your expectations. We’re sorry to hear about your experience with GLS — we’ll make sure to share your comment internally to help improve future deliveries.

Rated 5 out of 5 stars
Verified

Absolut top

June 15, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass alles absolut top war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Rated 5 out of 5 stars
Verified
24MX Deutschland logo

Reply from 24MX Deutschland

Vielen Dank für Ihre großartige Bewertung! Es freut uns riesig, dass Sie so zufrieden sind – TOP! 🙌 Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Rated 5 out of 5 stars
Verified

Happy customer

All products delivered timely at a great price.
One item was in back order, but shipped within the given time frame. Will definitely buy again!

April 9, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Thank you so much for your detailed review! We're delighted that you received your products on time and at a great price. We're also glad the backordered item arrived within the expected timeframe. We look forward to welcoming you back soon!

Rated 5 out of 5 stars
Verified

Easy purchase

Easy purchase, punctual delivery, great communication.

April 1, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Thank you so much for your review! We’re delighted to hear that the purchase was easy, the delivery punctual, and the communication great. We hope to see you again soon!

Rated 5 out of 5 stars
Verified

fast shipping

fast shipping. You were also verry polite when i returned stuff and made it super easy and even adjusted the price because it was on sale.

March 6, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Thank you so much for your wonderful feedback! We’re really happy to hear that you were pleased with the fast shipping and that our team made your return process easy and pleasant. It’s great to know you appreciated the price adjustment too. We look forward to serving you again soon! 🌟

Rated 5 out of 5 stars
Verified

Great service

Great service. The first helmet we bought was too small. Within about a week we returned it, got the money back, then ordered a new one which also arrived very speedily. Plenty of information about where our parcels were.

February 26, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our service, the quick refund process, and the speedy delivery of your replacement helmet. We always strive to make returns and exchanges as easy as possible. Enjoy your new helmet and hope to see you again soon!

Rated 5 out of 5 stars
Verified

Top service!

February 27, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Sie mit unserem Service so zufrieden sind. Bis bald!

Rated 5 out of 5 stars
Verified

Quality is outstanding

The delivery is precise and items are great as what expected.

February 21, 2025
24MX Deutschland logo

Reply from 24MX Deutschland

Thank you so much for your kind review! We’re delighted to hear that the delivery was precise and the items met your expectations. We look forward to serving you again soon!

Rated 1 out of 5 stars
Verified

Work on your Support

Work on your Support
I waited weeks to get answers to my delivery Never again

May 30, 2024
24MX Deutschland logo

Reply from 24MX Deutschland

Hi,
Thank you for taking the time to leave a review.

We are very sorry for the delay of your order.

Based on the information of our system, we can see that due to the delay of an item we have split your order to ship all available items as quickly as possible.

We are working on a better solution being more transparent and we hope to be able to implement it within the upcoiming weeks,

Once again we here at 24MX want to apologise as this is not the experience we want to provide our customers with.

For any questions, please let us know.

Your 24MX Team

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