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Rated 4 out of 5 stars
Verified

Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never c... See more

Company replied

Rated 5 out of 5 stars
Verified

I requested for an in charge that I can discuss some logistics needs and have received response in a timely manner.

Company replied

Rated 5 out of 5 stars
Verified

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more

Company replied

Rated 5 out of 5 stars
Verified

Hi Folks, Just letting you know we enjoy working with 20Cube and that Gulzar knows his stuff and does a great job. Always keeps us on our toes.

Company replied

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Company details

  1. Freight Forwarding Service
  2. Customs Consultant
  3. e-Commerce Solution Provider
  4. Logistics Service
  5. Warehouse

About 20Cube Logistics

Written by the company

Air and Sea Freight

About US

20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.

Dealing with things DIFFERENTLY

20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!

INTEGRATE every part of the supply chain

From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.

DIGITALISATION of supply chain processes

We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.

TRANSFORMING the way our customers do business

Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.

Drive INNOVATION forward

We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.

Get a quote TODAY


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Gulzar is excellent

Hi Folks,

Just letting you know we enjoy working with 20Cube and that Gulzar knows his stuff and does a great job.
Always keeps us on our toes.

October 13, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
Verified

I requested for an in charge that I can…

I requested for an in charge that I can discuss some logistics needs and have received response in a timely manner.

October 7, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 2 out of 5 stars
Verified

Good price but always delayed responses

Although prices are better than competitors, responses are slow. I don’t like to have to send with DHL but at least the booking in process is quick and easy and I know it will get collected within 24 hours

October 8, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

We’re sorry to hear about your experience. At 20Cube Logistics, we take customer feedback seriously and strive to provide the highest level of service.

Please provide more details so we can investigate this matter further. You can reach out to us directly at sarshiya@20cube.com.

We value transparency and would appreciate the opportunity to address your concerns. Looking forward to hearing from you.

Best regards,
Sheikh Arshiya
20Cube Logistics

Rated 4 out of 5 stars
Verified

Follow the instructions of Shipper.

Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never call to clarify. As a result always we are getting lots of mistakes in your documents. Also Billing team is very lazy & process the Debit Note Invoice Bills very late.

September 12, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Dear Devjit,

We’re sorry to hear about your experience. At 20Cube Logistics, we take customer feedback seriously and strive to provide the highest level of service.

Could you please provide more details so we can investigate this matter further? You can reach out to us directly at sarshiya@20cube.com.

We value transparency and would appreciate the opportunity to address your concerns. Looking forward to hearing from you.

Best regards,
Sheikh Arshiya
20Cube Logistics

Rated 5 out of 5 stars
Verified

nothing to say

it was good.

September 12, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
Verified

The overall service and assistance with…

The overall service and assistance with any queries that I may have been handled in the most professional manner.
I am very happy with the professionalism from the customs team at 2O Cube

September 7, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
Verified

Very easy to deal with

As a carrier for 20Cube Logistics in Melbourne, we’ve always found them professional, reliable, and easy to work with. Communication is clear, and jobs are well-organised and Mat in particular is a great operator!

September 2, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 1 out of 5 stars

WILL NOT PAY

We have been supplying transport services to 20Cube for many years. As of this year they have become belligerent at paying invoices.

We have had to repeatedly ask all year for invoices to be paid. We have now sold our company and they are completely ignoring us and have not paid over $8000 in overdue invoices.

June 30, 2025
Unprompted review
20Cube Logistics logo

Reply from 20Cube Logistics

Dear Bethany,

We’re sorry to hear about your experience. At 20Cube Logistics, we take customer feedback seriously and strive to provide the highest level of service.

Please provide more details so we can investigate this matter further. You can reach out to us directly at sarshiya@20cube.com.

We value transparency and would appreciate the opportunity to address your concerns. Looking forward to hearing from you.

Best regards,
Sheikh Arshiya
20Cube Logistics

Rated 5 out of 5 stars
Verified

A pleasure to work with

A pleasure to work with . The Team is very professional .

August 12, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
Verified

Fantastic Service

Absolutely fantastic account manager and superb serviocer all around. Nothing is too much for the Team at 20Cube

August 14, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
Verified

professional

professional, knowledgeable, helpful.

August 6, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
Verified
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 1 out of 5 stars
Verified

NO ONE IS HONEST

July 15, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Dear Dave,

We’re sorry to hear about your experience. At 20Cube Logistics, we take customer feedback seriously and strive to provide the highest level of service.

Please provide more details so we can investigate this matter further. You can reach out to us directly at sarshiya@20cube.com.

We value transparency and would appreciate the opportunity to address your concerns. Looking forward to hearing from you.

Best regards,
Sheikh Arshiya
20Cube Logistics

Rated 5 out of 5 stars
Verified

Efficient Customs Clearance

We have used 20Cube to clear a variety of shipments. Efficient and friendly service.

July 16, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 5 out of 5 stars
Verified

I love your prompt response.

I love your prompt response.

July 8, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 3 out of 5 stars
Verified

Quoation was received too late

Quoation was received too late, customer probably did not consider our service after having sent our proposal.

July 4, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Dear Fermin,

We’re sorry to hear about your experience. At 20Cube Logistics, we take customer feedback seriously and strive to provide the highest level of service.

Could you please provide more details so we can investigate this matter further? You can reach out to us directly at sarshiya@20cube.com.

We value transparency and would appreciate the opportunity to address your concerns. Looking forward to hearing from you.

Best regards,
Sheikh Arshiya
20Cube Logistics

Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service. Quick response to any queries. Handled a complex shipment to India very efficiently.

June 23, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

Rated 4 out of 5 stars
Verified

shipment customs cleared before arrival…

shipment customs cleared before arrival and quick and friendly replies. thank you.

June 19, 2025
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 4-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve!

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