Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
3.2
1 review
They claimed to ship out a free book and charged $6.99 shipping and then I got nothing but an email saying that the product was delivered and tracking showing that the product was shipped back to the original sender. I have lived at my address for over 50 years and normally receive packages so it makes no sense.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
