It took very long for my request to be reviewed. Then even though the prescription was "sent," the pharmacy did not receive it. There's no responsive customer care whatsoever. I feel I was scammed with no recourse for a reimbursement. I ended up needing to get a health appt for another doctor. A 72 hour + turnaround time is way too long for a UTI at which point the pain is unbearable and the infection can spread. 

Ive been with nurx since 2017. Those first 3-4 years were amazing- absolutely EVERYTHING was covered by my insurance, there were no out of pocket charges, and for years id recieve 3 months worth of birth control like clockwork in my mailbox without a single lapse, without ever running out of meds, it was amazing. Over these last 2 years its been nothing but gefty, greedy, out of pocket charges for "renewal exams" and "refill fees" . They will not respond to urgent medical messages for 4-5 days often leaving you out of medication which is absolutely medically
DANGEROUS for people to suddenly stop taking their prescribed medications. When they finally get around to responding they will send an auto reply, not even address anything you wrote in your prior message, youll have to rewrite everything you had already written a week ago, and then youll have to wait ANOTHER 4 days for a different, non medical support person to reply once again. I want to stress the fact that they truly used to provide exceptional service. These last 2 years they have become nothing but greedy and out only for the money, they blatantly neglect the heath needs of their customers. We are not even patients to them anymore, we are literally paying customers and treated as such. This last week of being completely and dangerously out of my medication, to have customer support trying to say 10 days later that they suddenly no longer take my same insurance that  ive had this whole entire 8 years that ive been with them, its finally too much. If your looking for birth control you can get free birth control pills, free iuds, free depo shots, all this same stuff all for free covered completely by your insurance through plannedParentHoods telehealth services. These people here should no longer be allowed to pose as any kind of a medical or health provider. For 8 years ive loved the convenience of just answering a few health questions once a year and never having to talk to a doctor. For people with actual medical and health needs please dont waste your time with these people. They are not concerned with anything other than charging you as much as they can even if they dont provide you with a single medical conversation with an actual doctor. A zillion one star reviews dont lie- if your considering using nurx i strongly urge you to read their reviews. My decline in services provided, the increased out of pocket charges, the non existent medical team and non existent customer support that i experienced is literally the same exact experience that other long time users are all also reporting. 

Everything went smoothly and quickly to resolve my heath issue.i was leaving for vacation and was able to enjoy it without being sick. 

Sent request for an albuterol inhaler at 1 pm. Drugstores here close at 7 pm on Saturday night. I had to wait all afternoon and followed ip to check progress numerous times. It took over 5.5 hours to get a simple prescription for one inhaler completed, When I got to the drugstore it was closed. Apparently they changed their hours. So I have to hope nothing happens overnight.

Overall not great, my doctor mentioned them but I found the customer support really bad, for something as important as my sperm I expected better, I found another mail in company instead

Absolutely amazing customer service. Thorough and professional. We are so grateful that we found a company that would help us to maintain our health and well-being ❤️

Not the best experience. Not clearly explained and indicated products. I ordered the product because it was the only one with English language website but the leaflets were in German. Not recommended.

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Good MDs

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Myremi

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