It was wonderful I can’t remember the drivers name but he was great. It was an enjoyable ride and he got to my house 15 minutes before pick up time which was fantastic because I heard of nightmares from people saying their company never showed. This company was recommended to us and they were fantastic would definitely book with them again. 

Always great service, always on time and very convenient :) Sunny dressed to impressed, respect the effort. 

Very responsive and good prices.
Perfect cars and very good service.
Booked for a group of 16 and all was exactly like they described. 
Came early and waited for us. 
Highly recommended.


 Review for KingKabs Chester 
Rating:  1/5

“Utterly disorganised — ruined the start of our holiday and proved that pre-booking means nothing with this company.”

We booked a taxi with KingKabs Chester on 4th August 2025 — six weeks in advance — for a journey to Manchester Airport on 16th September at 12pm. We arranged both the outward and return journeys and felt confident after confirming everything several times over the phone. We were quoted £97 each way. I paid the return fare online in advance and was told to pay the driver cash for the outward journey.

The night before our trip, I called to reconfirm the booking. At first, they couldn’t find it due to a new system being installed, but after checking their old system, they located our booking and confirmed everything was fine.

Still, something didn’t feel right, so I called again at 10am the next morning to double-check that a minibus would be collecting us all at 12pm. Once again, they couldn’t find the booking until I reminded them to check the old system. Eventually, they found it and confirmed the details — six adults (two of whom are in their 80s), a toddler, a six-month-old baby, several suitcases, and a pram — and reassured me that a taxi would arrive at 12pm.

Unfortunately, 12pm came and went — and no taxi arrived. When I rang again, they said our booking wasn’t showing at all. I was passed from person to person, as the company is now owned by a London-based group that manages all Chester private hire firms. They told me to ring the Chester office directly, which I did, but got no answer. When I called back, understandably frustrated, I was told my booking might be cancelled altogether. They eventually admitted that no taxi had been dispatched and that there were no minibuses available.

After insisting they find a solution, they told me they had located a driver who would arrive within 15 minutes — only to call back again to say that had been cancelled too, as the vehicle was only a seven-seater. At this point, I said, “I don’t care how you get us there — just send multiple cars if needed.” But they had no available vehicles at all.

Eventually, and luckily for us, a driver had just signed on with an 8-seater minibus and could get to us by 12:45pm. However, the trip would now cost £120 instead of £97, and we had no choice but to accept due to the urgency.

Our driver Stuart was absolutely superb — polite, professional, and clearly not to blame for the chaos. He quickly loaded all our luggage and got us to the airport as fast as he could. Thanks to him, we made it — but the incompetence of KingKabs caused huge stress and meant we had to rush through check-in and security.

We had also pre-booked and paid for the Escape Lounge to enjoy a relaxed start to our holiday, but this was completely wasted. By the time we reached the lounge, we barely had time to grab a quick drink before heading straight to the gate — not easy with elderly relatives and a toddler in tow. What should have been a calm start to our family holiday turned into a stressful scramble.

Overall, it seems there’s little point in pre-booking with KingKabs, as they clearly don’t allocate a driver in advance — a shocking way to run a business. The lack of organisation and communication was appalling and deeply disappointing.

I will never use this company again.

We have used them before for local trips and have been let down on several occasions, but decided to give them another chance because they’re the biggest fleet in Chester. We assumed that pre-booking six weeks in advance for an airport transfer would guarantee reliability. How wrong we were.

KingKabs are now owned by CityFleet Networks Limited, part of the larger Comfort DelGro Group, who also own Abbey Taxis in Chester. If this is how they operate, I fear they’ll be responsible for their own downfall. When customers can’t rely on the basics — like showing up — business will inevitably suffer.

In future, I’ll book taxis directly with independent drivers rather than through any private hire firm in Chester, as they’re all under the same ownership now anyway.

In summary:
➡️ Unreliable, disorganised, and stressful. Fine for short, local, low-stakes trips — but for anything important (especially airport transfers), avoid them completely and book directly with trusted local drivers or black cabs instead.

I recently used Ikram haramain taxi service during my trip to Mecca and Medina and was very impressed. The driver was punctual, polite, and extremely helpful. The car was clean, comfortable, and air-conditioned, which made the journeys much more pleasant, especially in the heat.

What I appreciated most was the honesty with pricing and the smooth communication. The driver knew the local routes well, avoided heavy traffic when possible, and even offered helpful tips for visiting the holy sites.

Overall, I highly recommend this service to anyone visiting Mecca or Medina. Reliable, trustworthy, and professional. I’ll definitely use them again on my next trip.

A very comfortable and professional driving experience with Zeb. He picked me up from BHX and kindly waited despite significant delays with my flight. Highly recommend!

Great service! Very responsive and profesional company. On time, with great communication. 

they are late never on time i’ve waited for an hour and 30 mins and they still haven’t arrived. 

Best in Minibus Taxi Service

Companies
(98)

Recently reviewed companies

My Transfers

Prestige Ride

place2place cars

Cdgpariscab

Kingkabs

Harmain Taxi

Go North East Online

ALI BABA CABS Taxi

Your Transfer LLC

Amber Cars

Newest companies

Kalkan VIP Transfer | Dalaman - Antalya

Viptransferofattica

GTS Executive Sedan & Limo Service Inc

Elitetransportationlv

Coq Chauffeur

Indyelitelimo

Efficient Taxi

ALBANY NY TAXI SERVICE

Mywakayourwaka

Harmain Taxi

Related categories

Bus and Coach Company

Bus Charter

Bus Company

Bus Ticket Agency

Handicapped Transportation Service

Best in Minibus Taxi Service

Companies(98)

Recently reviewed companies

My Transfers

Prestige Ride

place2place cars

Cdgpariscab

Kingkabs

Harmain Taxi

Go North East Online

ALI BABA CABS Taxi

Your Transfer LLC

Amber Cars

Newest companies

Kalkan VIP Transfer | Dalaman - Antalya

Viptransferofattica

GTS Executive Sedan & Limo Service Inc

Elitetransportationlv

Coq Chauffeur

Indyelitelimo

Efficient Taxi

ALBANY NY TAXI SERVICE

Mywakayourwaka

Harmain Taxi

Related categories

Bus and Coach Company

Bus Charter

Bus Company

Bus Ticket Agency

Handicapped Transportation Service

Companies
(98)