I would like to see tutorials on the MakeIt software. I'm especially interested in trying 3de, but can't find any help for my machine (Vision 20w)

It took me quite a few times to get to the person I finally reached, so don't get discouraged there are people that do answer you.
The person I did finally reach was right on and gave me information after each request.  Please keep up the good work people out here need you.
This is a good product can't wait to get started!!

The costumer service from Laser Pecker is just amazing. Kita was very friendly, responsive, proactive and quite helpful. Highly recommended!

The website is super easy to navigate, checkout was quick and easy as well. 
I got my items quickly and they are so dang cute! 
I will definitely be getting more items!

The tech support I got from Boss laser and in particular Robert was Great! He was able to Ship out the needed parts to get us going was very patient with us while troubleshooting the issues. He was able to find exactly what to try and explained what to do in an efficient manner. Thanks so much we appreciate the help we were given. 

Wooden Pin's customer service is exceptional. I am able to communicate with one specific rep, who responds to my inquiries rather quickly and by going the extra mile to make sure I'm satisfied. And I'm very happy with the quality of the product -- the wood is nice, the engraving is so clear and attractive, and my artwork has printed very well.

Great customer service. Stopped by Carver and Coat today for a NFA firearm engraving and Henry had it ready in 30 minutes and it looks fantastic. 

I recently had an issue with my Safety Pro AP2 air purifier from xTool, and I’m very pleased with how their customer service team handled the situation. Jennifer from xTool was responsive and helpful throughout the process, making sure my concerns were addressed. While there was some delay in communication — understandable given they are overseas — I think adopting a “follow-the-sun” business model, where customer service is regionally based, could make things even smoother for customers in different time zones.
One thing I greatly appreciated was that, after some discussion, xTool shipped my replacement unit before I returned the malfunctioning one. This gesture really showed their commitment to minimizing downtime for customers. My only real complaint isn’t directed at xTool at all, but at FEDEX, who delivered the replacement at 10:30 PM and left it in the driveway. Had I not been awake to bring it inside, the package could have been damaged by overnight rain.
Overall, xTool stood behind their product and resolved my problem in a fair and customer-friendly way, and that earns them high marks from me.

The laser marking spray is really excellent – the markings come out clean, sharp, and even. The price of the spray is also absolutely fair and significantly cheaper than comparable products.

The only downside: the shipping costs to Germany are unfortunately very high. This almost eats up the entire savings, which is a pity.

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Recently reviewed companies

WeCreat

Monport Laser

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Wondracraft

BOSS LASER

The Wooden Pin

Carver and Coat

xtool.com

Brilliance Laser Inks

D2zdesignz

Newest companies

Cool Beams®

makerstock.com

1ST CLASS LOCKSMITH

Monportlaser

Carver and Coat

Wondracraft

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