Worst experience ever!!

Hotel rooms have bedbugs and cockroaches which was recorded on video. Had to switch rooms two times before getting a room that had just been left and didn’t have bedbugs. 

Manager denied there was a problem until we asked whether he wanted to see the videos before publicing the videos.

Other guests also complained about bedbugs and a staff member told me that 220 out of 330 rooms have bedbugs.

Buffet was horrible, the same old, yellow mozzarella was put out on the buffet every day. At the egg station there was either fried eggs or omelet, but on the days with fried eggs you couldn’t get omeletts (guess the cook had forgotten the recipe.) So tired of chicken after just one week at this hotel!

I booked a session the last day at the hotel spa but when I came the price had doubled and they couldn’t do the treatment until the next day. (The one who got a treatment got her ribs bent)

One of the guests had put a towel on the sun bed and when he got back someone had shit on the sun bed under the towel and put the towel back in place. The hotel claimed it had been a cat (very huge cat and clever to be able to replace the towel).

Very loud music in the evening and in general there are alot of Russians who doesn’t know how a line works and just cut in front of the line - the hotel accepts this because the staff speaks better Russian than English.

Not even Monty Pythons could have thought of this in Fawlty Towers.

The bikini is exactly what we wanted and the material is very good. My wife loves it and can’t wait to wear it on our vacation. 

It was very easy to check in & out. The property was very clean. Just as advertise it was steps away from the beach.

No Scammer, got refunded the money via personal cheque. Cheque has cleared. Money received… Thank you.

Holiday was sold as 'all inclusive' (not cheap) but when we got there the food provided under the guise of all inclusive was inedible.  Food was often recycled to the next few days, and fruit tended to be fermenting.  Water was not supplied, but there was cheap watered down wine and beer on tap.  The dining area filled with smoke whenever they cooked, and this did not set off the smoke alarms as there were none.  Room was appalling, as was the attitude of the receptionist/owner who was rude and abrupt.  In our room the bed was broken, smoke detector removed and broken door.  In order to eat you had to visit one of their 'a la carte' restaurants which they claim was subsidised.  A kettle, 2 teabags and 2 sachets of coffee were supplied in the room.  Shower taps were on the floor, and the hose stretched to the ceiling so it could not be moved - you had to stand at the back of the shower to get wet.  Transport provided by the hotel was the works van with no seatbelts and a driver who steered with his knees while using his hands to smoke and talk on his phone.  The hotel is however in a beautiful spot, and if it were to be run by someone whose only priority was profit, it could well be a 4-5 star resort.  This is NOT.

Had a great weekend here, location is super central, Hotel is big, bright super clean and filled with character.  Friendly efficient staff. Great stay!

This is the second time we have stayed at Stacey's cottages and we are in love. These are the perfect place to spend time in the UP. You can enjoy so many things here! Relaxing in the cabin on rainy days, sitting on the deck with morning coffee, playing in the beach at the cabin, having campfires at night. Honestly endless things to do in all weather situations. Great grill, fire pit, full kitchen, two bedrooms, games, smart TV. Free use of their MANY kayaks, paddles and PFDs. We will come back here every summer and will always choose to stay at the Kippling Cottages. 

Staying at surfside at the moment. And you can hear people above and to the side of you flushing their toilets. Also the floor is laminated so all you can hear are people walking up and down their room, also banging and dropping stuff randomly. I would never recommend this hotel. 

My family (2adults and 15 and 10 year old) have just returned from a 10 night stay. This is our second stay and we were delighted to see the changes that have taken place.
We stayed in the Aegean swim up rooms and this was fantastic. The facilities were lovely and gave a really lovely relaxing environment to enjoy. Sunil is fantastic at the swim up bar! All the staff are very friendly and we felt very cared for.
The food is great and there was something for all of our differing tastes. 
There are activities available for kids up to 15 such as paddle boarding. With older children, WiFi is a must and the WiFi available is reliable. 
We will be back again.

1 star is too many!  Nothing good to say about it!  Frustrating from the start as car park was full.  Reception was far from friendly.  Room was terrible.  How the website can calm this newly renovated I will never know!  Door to room was damaged, lights damaged, terrible mattress and just felt dirty.  If I had the option at the time I would have gone elsewhere.  Kitchen staff sat outside the kitchen literally with knotted hanky on his head smoking.  I ate elsewhere needless to say.  The worst hotel I have ever stayed in. AVOID ! 

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Best in Beach Resort

Companies(84)

Recently reviewed companies

Relaxbeachhotel

Oh Lola Swimwear

Whimstay

Unsold.com

Blueprincesscorfu

Roslin Beach Hotel

Kiplingcottages

Universal Orlando Resort

Aliathon Resort

Celtic Int Hotel

Newest companies

Triphippies

Caribbean Resort Guide

Sarahs Priority Travel Mailchimpsites

Carry On Travel Planner

Roslin Beach Hotel

Oh Lola Swimwear

Tru Travel Life

Fosshotelglacierlagoon

Relaxbeachhotel

Kiplingcottages

Related categories

Bed & Breakfast

Cabin Rental Agency

Chalet

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Cottage Rental

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