Not upfront about the amount of information needed
Not upfront about all the needed information to be fully verified. I became frustrated after providing all information asked just to be sent another email requiring more information from me? Not okay or necessary! Allow me to decide if I want to continue based upon the requirements stated in the beginning. Not 3 documetns along with a photo selfie later requiring “hand written” documentation? No thanks, had I known that I wouldn’t have sent all the other information and carried onto a different site. Not satisfied at all!!
September 29, 2025
Unprompted review
Reply from Jefebet