TD

Thoroughly Disappointed

United States

Reviews

Review of Salvo Health


Rated 1 out of 5 stars

Stay as far away as you possibly can from this group...

In my experience with Salvo, they are a fraudulent organization with a bait-and-switch sales process. Upon initial intake, I was told to expect a certain estimated out of pocket cost each month. However, when the egregious bills began arriving one after another - this was not what I was told to expect nor what I agreed to. For less than 3 months of services, I was told to expect to pay roughly $45-$54 out of pocket, max. They billed my insurance well over $1000 and my out of pocket was roughly $88 with more billing still due to arrive. The app is completely juvenile and doesn't work more times than it does. When you submit a message to the 'care team', often times the messages duplicate or triplicate (faulty app) for which they appear to bill you more clinical time for processing multiple messages. When you send in a message, multiple clinical support staff respond and even though one person could handle the issue, you're billed for time spent by all who overlap each others responses. The support appears to be outsourced to an all overseas team in India or thereabouts - so you have to deal with time differences and English language barriers. When I began to question the billing discrepancies, they appear to have terminated my access to the app so that I couldn't access it and create a timeline of interactions to use as evidence to build my claims. Overall, the experience was miserable and quite useless. You'll get actual clinical advice such as breathe 3 times before you swallow so your body switches into rest and digestion mode. Who knew? 4 decades of dealing with IBS issues and all I ever had to do was just breath in and out 3 times before I eat. It's a miracle cure I never knew about. You're going to pay more than expected and you're going to pay for services monthly whether or not you utilize any of them or not. I feel scammed and would never recommend that anyone sign up for this apparent fraud. Just take a look at the reviews. Don't you find it interesting that years have gone by without a single review posted. I wonder why. Stay far, far away from this group. This is just a way for your existing GI doc group to get recurring revenue out of you. Welcome to the new model of 'medicine' - subscription based healthcare. All of the preceding is my opinion and based on my experiences.

August 18, 2025
Unprompted review