This company is a scam
This company is a scam. They charge your credit card immediately and then draw out your care, then after a month decide you don’t qualify for the medication. It took one month to decide I don’t qualify? Then refuse to refund your card. They give you one possible date and time to speak to the Dr. Do not use!
Reply from 9amHealth
Hi there, we are so sorry to hear this. We never intend to draw out care nor refuse a refund when a refund is warranted. I would be more than happy to speak with you personally to understand what went wrong and how we can improve the experience moving forward. My name is Sophie, I am the Head of Patient Advocacy, and our phone number is (202) 932-9958. Please feel free to call us and ask for me, and we will work on getting this resolved!