Swivel patio chairs didn't come with covers
We purchased 2 sets of swivel patio chairs (4 chairs in total) on Wayfair.ca in March (2025). They were not cheap. The cushion covers did not come packaged with the chairs but on the packaging it actually stated that if they weren't in the box, to be patient and wait for a separate package. We waited a long time and nothing came.
When I wrote the initial review, I was very unhappy with Wayfair and Alphamarts. After going back and forth with them, because there was a system error on Wayfair's site, Alphamarts in the end provided good customer service and sent the cushion covers free of charge to Wayfair, and Wayfair in turn forwarded them to us since we're in Canada. We just received our covers (June 30, 2025) about an hour ago and they work well on our chairs. My faith was restored in both companies thanks to the service I received. I'm no longer "DisgustedWithAlphamarts" but I can't change my alias. :-)