CB

Callum Brady

United Kingdom

Reviews

Review of Baker Brothers


Rated 5 out of 5 stars

If I could give Baker Brothers 10 stars…

If I could give Baker Brothers 10 stars I would, unfortunately I can only give 5!

The service Baker Brothers provides is exceptional and goes beyond anything I have ever experienced with other jewellers or high end retailers. They are always welcoming and there is no hard sale, they genuinely take time to understand their customers requirement’s and as they are all extremely knowledgeable I always come away learning something new which helps you make and informed decision.

In this instance I was looking for a pushing present for my Fiancé. As Kellie has helped me when purchasing an engagement ring and a watch in the past she was the first person I thought of when I when decided to buy a gift. As always she was extremely helpful, I never felt rushed and she helped me find the perfect tennis bracket which my Fiancé absolutely loves!

I always recommend Baker Brothers to my friends and family as I have every confidence that they will receive the same level of service and support I did.

Thank you so much for the outstanding service Kellie you a true testament to what customer service should be and a great asset to the Baker Brothers brand.

January 31, 2025
Unprompted review

Reply from Baker Brothers

Thank you so much for this incredible review, Callum! We’re genuinely grateful for your kind words and continued trust in us. It’s wonderful to hear how well Kellie has looked after you over the years – she’ll be absolutely thrilled to know she helped you find the perfect gift to mark such a special moment. Your recommendation means a lot, and we're proud to have earned your confidence. We look forward to welcoming you again soon, and congratulations to you both on the new arrival!