If it seems too good to be true, it isn’t good or isn’t true
I wasted my time with Nioplay, but thankfully not my money. I’m in awe that there are positive reviews of this place
When Nioplay updated their system I had $40 accumulated and eligible to count toward a $100 redemption. The system update reset my progress to zero funds eligible for redemption. So I played through the money again.
In August I was shocked to receive an email about bonus abuse. I replied that I didn’t understand why I’d received it because I was participating in daily game play. They emailed back and I was told they could see I was playing regularly but my account was flagged by the system. At that time I was thankful that they warned me about their 72 hour rule and thought it spoke to the platform’s transparency. I remembered that right when I signed up I had let the bonuses sit for a few days, but that was months prior to getting a warning about it. After getting blindsided by Nioplay’s bonus abuse warning I never let a bonus go 72 hours unplayed, even when the game I was playing daily stopped working. I just tried other games.
Also, I don’t believe the play through requirement was 5X when I registered, but maybe that’s another gem hiding in their terms and conditions.
I routinely experienced issues with false geoblocks. The site would claim I was trying to play from a restricted state when I was not. Nioplay could benefit from using more reliable tools to verify player locution.
After approximately 9 months I finally had enough SC to request a redemption. I needed to verify my account again, but chalked that up to something related to the big reboot Nioplay did last summer (the one where everyday you’d get a pop up warning you not to play because your balance may not calculate accurately). All the SC I accumulated was from play with the daily log. I never gave a dime to this platform. Honestly I would have bought a coin package, had the terms and conditions not been so convoluted. They state you can only participate in one bonus at a time, but you get the daily log ins automatically when you open your account. Additionally it says something about a bonus only counting when your account has more than 100 SC. The way those stipulations are written did not make sense to me. I could not determine how to avoid participating in multiple bonuses when the daily log in bonus is an automatic credit.
A few hours ago I received an email from Nioplay informing me that my redemption request was denied due to bonus abuse. They wiped out the $100 I’d managed to acrew. For what it’s worth, I know I did not abuse my bonus. I see there are numerous other reviews where this has happened to other consumers.
This company put something in the fine print to deny consumers their earned redemptions. Hypothetically, how much SC would a customer need to hoard to get around a 5X play through on 30¢? If you saved up $100 thirty cents at a time it would still be challenging not to lose money with a 5X play through requirement.
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