Normica

United States

Reviews

Review of Nioplay


Rated 1 out of 5 stars

If it seems too good to be true, it isn’t good or isn’t true

I wasted my time with Nioplay, but thankfully not my money. I’m in awe that there are positive reviews of this place

When Nioplay updated their system I had $40 accumulated and eligible to count toward a $100 redemption. The system update reset my progress to zero funds eligible for redemption. So I played through the money again.

In August I was shocked to receive an email about bonus abuse. I replied that I didn’t understand why I’d received it because I was participating in daily game play. They emailed back and I was told they could see I was playing regularly but my account was flagged by the system. At that time I was thankful that they warned me about their 72 hour rule and thought it spoke to the platform’s transparency. I remembered that right when I signed up I had let the bonuses sit for a few days, but that was months prior to getting a warning about it. After getting blindsided by Nioplay’s bonus abuse warning I never let a bonus go 72 hours unplayed, even when the game I was playing daily stopped working. I just tried other games.

Also, I don’t believe the play through requirement was 5X when I registered, but maybe that’s another gem hiding in their terms and conditions.

I routinely experienced issues with false geoblocks. The site would claim I was trying to play from a restricted state when I was not. Nioplay could benefit from using more reliable tools to verify player locution.

After approximately 9 months I finally had enough SC to request a redemption. I needed to verify my account again, but chalked that up to something related to the big reboot Nioplay did last summer (the one where everyday you’d get a pop up warning you not to play because your balance may not calculate accurately). All the SC I accumulated was from play with the daily log. I never gave a dime to this platform. Honestly I would have bought a coin package, had the terms and conditions not been so convoluted. They state you can only participate in one bonus at a time, but you get the daily log ins automatically when you open your account. Additionally it says something about a bonus only counting when your account has more than 100 SC. The way those stipulations are written did not make sense to me. I could not determine how to avoid participating in multiple bonuses when the daily log in bonus is an automatic credit.

A few hours ago I received an email from Nioplay informing me that my redemption request was denied due to bonus abuse. They wiped out the $100 I’d managed to acrew. For what it’s worth, I know I did not abuse my bonus. I see there are numerous other reviews where this has happened to other consumers.

This company put something in the fine print to deny consumers their earned redemptions. Hypothetically, how much SC would a customer need to hoard to get around a 5X play through on 30¢? If you saved up $100 thirty cents at a time it would still be challenging not to lose money with a 5X play through requirement.

October 31, 2025
Unprompted review

Reply from Nioplay

Hi Normica,

Thank you for your feedback. Nioplay operates under a transparent and regulated sweepstakes system where every player agrees to the same Terms & Conditions at signup. These rules — including the 72-hour Daily Bonus window, playthrough requirements, and fair-use limits — are designed to maintain integrity and prevent misuse of promotional rewards.

Our system automatically flags accounts that show extended inactivity, stacked bonuses, or other activity inconsistent with standard gameplay. This process ensures that our platform stays fair for genuine players who follow the rules and that rewards are distributed appropriately.

We apply these Terms consistently to everyone, without exception. Players who use the platform responsibly and engage in normal gameplay are never penalized; only those whose activity falls outside compliance guidelines are affected.

If you believe your case was reviewed in error, please contact us directly at support@nioplay.net
— we’re happy to investigate any instance where a player has not violated our Terms.

Nioplay remains committed to transparency, fairness, and protecting the experience of real players who use the platform as intended.

Best regards,
Nioplay Compliance Team

Review of Kickr


Rated 1 out of 5 stars

Baseball Bingo

I don’t like that Kickr doesn’t give sign in rewards once you have $10 of SC, but that isn’t why I’m giving this platform 1 star. What really viscerally offended me was Baseball Bingo. You can play Baseball Bingo by picking out 5 MLB players; if they all a hit home run then $1 of SC will win you $100 SC. And if you don’t know how much of a rip off this is, get on any real Sportsbook and see what a 5 leg “player to hit a home run” parlay pays. The odds of 5 guys all hitting a home run the same day are significantly higher than +10000.

May 1, 2025
Unprompted review

Reply from Kickr

Hi Normica, we operate a social sports and casino product so we're a little different to a traditional sports book.

We appreciate your feedback and please contact us via support@kickr.com should you require any further assistance.

Review of CrownCoins Casino


Rated 5 out of 5 stars

When I signed up I thought CrownCoins…

When I signed up I thought CrownCoins was Draftking’s social casino but I don’t believe they are actually affiliated. Regardless CrownCoins does not disappoint!! You might not get SC everyday you log in but they do reward you for hitting milestones and promise better rewards as you progress through the loyalty program. CrownCoins routinely offers discounted coin packages. I like to grab one on weekends when they are doing Ziggy’s Puzzle or have that little worm guy hopping along to reach a stein of beer! CrownCoins is fast with redemption requests too. I’d estimate mine have all processed within two business days. I like that you can request a prize once you have $50 of SC accumulated. Offering a variety of promo packages and building trust with reliable redemption experiences are factors that influenced my decision to make purchases on CrownCoins social casino. I have been satisfied with my experience on this platform so far.

October 6, 2025

Review of Cashoomo


Rated 5 out of 5 stars

Lots of games and responsive customer…

Lots of games and responsive customer support team! I’m happy with Cashoomo. They respond instantly if you message them and have helped me any time I ever had a question or concern. They routinely have good promotions plus if you choose to purchase a coin package then you are rewarded with a higher log in reward for a week. Cashooma is completely transparent about how to qualify for the $1 SC daily recharge. And sometimes they randomly gift you with free spins!! The one thing I would like to see change is the minimum and maximum redemption amount are both $100 for my account. Prize redemptions can take a week to process, but I think that’s a reasonable amount of time.

October 6, 2025
Unprompted review

Reply from Cashoomo

Thank you for your detailed feedback! We’re delighted to hear you’re enjoying the games, promotions, and support experience. We appreciate your suggestion and will be sure to share it with our team.

Review of Smiles Casino


Rated 1 out of 5 stars

Not much incentive to play here

I’d say, stay away from this one if you are looking to earn enough from daily rewards to meet the $100 cash out requirement. It was pretty bad when they were giving out $0.05 a day in SC. Now it is a wheel. I’m on day 2 of GC rewards on the new wheel. I won’t be returning for day 3. I joined months ago and I am no where close to qualifying for a prize redemption. My favorite games on Smiles Casino were the Pragmatic Play games. Now those are gone. Daily SC rewards are gone. This isn’t the place for me.

October 12, 2025
Unprompted review

Reply from Smiles Casino

Hi Normica,

Thank you for taking the time to share your thoughts. We appreciate your feedback regarding the daily rewards and the recent changes to our platform. We regularly review player input to improve the experience and will make sure your comments are passed along to our team. We hope you’ll give Smiles another try in the future, as we’re always working to make the platform more rewarding and enjoyable for our players.

Review of Gamedayzone


Rated 1 out of 5 stars

Where is the Sportsbook

Where is the Sportsbook? I signed up for this account maybe a week ago and yesterday I bought the first purchase package for $25 that credits your account with $50. I sent a message trying to get help navigating the site. It told me I was being connected with someone, but that never happened. So I filled out a form with my name and email to get directions on how to access their Sportsbook or an explanation / trouble shooting tips regarding why the link isn’t working. Gamedayzone has rules pertaining to a Sportsbook listed with their terms and policies, so I assume it exists. The lack of feedback from customer support is a red flag. Their casino games seem good, but I’m not feeling great about spending money on a site I can’t fully access. Maybe there’s a logical explanation related to my location that would explain why the Sportsbook isn’t popping up for me. I might feel better about this if someone gets back to me. There’s another thing I noticed regarding the new customer package. It looks like you can do the $25 for $50 deal more than once. The package shows up that way prior to making your first purchase. Those same discounted prices are listed in a “buy again” package. But once I made a purchase the discounted packages were gone. It’s not a huge deal, just seems misleading. There aren’t daily log in rewards, so it would be challenging for me to meet the $100 minimum redemption criteria without putting more money in. It feels foolish to spend more money in the absence of basic reassurances regarding the functionality and legitimacy of this platform. I’d recommend using caution with this site.
UPDATE: Customer support did respond and prompted me to check back because their Sportsbook is not live at this time. I will check back and update Trustpilot regarding my experience.

Final update: This one really was not useful to me due to the fact that there was no functioning Sportsbook. Had that critical component been up and running I might have given this platform a higher rating.

October 9, 2025
Unprompted review

Review of RealPrize.com


Rated 5 out of 5 stars

It takes 3 weeks for Real Prize to…

It takes 3 weeks for Real Prize to process a gift card through Prize Out. That’s new. Previous redemptions took the standard amount of time, 1 - 3 business days. Slow processing
can be annoying, but besides that minor frustration, I’d say Real Prize a is a good platform. I like that they give you the option to redeem a $45 gift card if you’d rather do that than wait until you have $100 to request a cash prize. Real Prize also has a huge variety of games to play. I’m grateful for the daily log in reward and I appreciate it when Real Prize awards players with free spins or does an extra couple days of bonus SC to celebrate a holiday or special event.

March 31, 2025

Reply from RealPrize.com

We understand how slow processing can be annoying, and we appreciate your patience. It’s great to hear you’re enjoying the variety of games and bonuses! If you need assistance with any redemption, contact support@realprize.com.

Review of Zula Casino


Rated 5 out of 5 stars

I value Zula’s consistency

I value Zula’s consistency. I joined in February, 2025 and Zula has never lowered their daily log in reward or raised the minimum redemption amount. When you do submit a redemption it only takes about one business day to process. Zula recently had a great promotion to celebrate their birthday. Happy birthday Zula!! You’re one of my favorites!! Don’t ever change!!

September 24, 2025

Reply from Zula Casino

Hello Normica!

Thank you for your positive feedback. We're dedicated to maintaining high standards and ensuring our players have an enjoyable experience. Your satisfaction is our priority.

Review of Betty Sweeps


Rated 2 out of 5 stars

I liked Betty Sweeps when they had…

I liked Betty Sweeps when they had daily SC rewards and you could cash out a $10 redemption. Now the minimum redemption amount is $100. It’s not Betty Sweeps fault that Pragmatic Play pulled out of the US market. But my opinion of Betty Sweeps has been negatively impacted by the loss of a major game provider, their switch to the gem system, and Betty’s decision to multiply the minimum redemption amount by 10x. I do not recommend Betty Sweeps.

October 1, 2025

Reply from Betty Sweeps

We appreciate you taking the time to share your feedback, Normica. We understand how the recent changes including the provider shift, the gem system update, and the new redemption structure have impacted your experience, and we’re genuinely sorry to hear it’s led to disappointment.
While some changes were outside of our control, we’re continuously working to improve the platform and bring fresh, rewarding experiences to our players. Your feedback is important to us and has been shared with our team for further review.

Review of Legendz


Rated 5 out of 5 stars

I think I was initially put off by the…

I think I was initially put off by the fact that the daily login reward goes away if you don’t pay in, but it’s so worth it to pay in!! Legendz has great promos every week!! Just yesterday I was telling a friend about Thirsty Thursday. I want to go back in time to make up for the months I wasn’t taking full advantage of everything my Legendz account has to offer!!

October 10, 2025
Unprompted review

Reply from Legendz

Hey Normica!

Thank you for the love! The perks, the promos (Thirsty Thursday shoutout! 🙌), and the play, it all adds up to a legendary experience. Thank you for being part of our community!

Review of Moozi


Rated 5 out of 5 stars

Moozi’s support team was fast and…

Moozi’s support team was fast and effective!! I requested my first redemption but I couldn’t link my bank. They reset something in my account so that I could process the redemption with a debit card. Everything went smoothly from there!! There was a period of time when I was unable to log in daily due to the IP address on my phone saying I was in NY, where you can’t use Moozi. When I use WiFi, not my mobile data, I don’t have issues trying to log in. It would be great if in the future they let you share your precise location from your phone!! I appreciate that Moozi is consistent with their daily log in reward and sometimes they do events where you get an extra bonus throughout a holiday weekend. What really makes Moozi stand out above some of the other Sweeps Sites was the positive experience I had when I reached out to customer support and got exactly what I needed. Thank you, Moozi!!

October 2, 2025

Reply from Moozi

Wow! thank you for the incredible feedback! 🙌 We work hard to keep Moozi fair, fun, and player-focused, so hearing this truly means a lot.

Your recommendation and trust mean everything to us. We’re honored to have you as part of the Moozi community!

Review of Gogogoldwin


Rated 1 out of 5 stars

SCAM

SCAM. I bought the $30 package but wasn’t getting over the cash out limit. I put more money in and requested a $75 cash out. There was an $8.50 fee to cash out. I would have been up $1.50 had the cash out been honored, instead they accused me of trying to attempt fraud. I don’t even know what they’re implying with that. I committed no fraud. They refunded the $30 but the $35 I put in to meet their cash out requirement is just gone.

September 24, 2025
Unprompted review

Reply from Gogogoldwin

Dear user,
Thanks for your feedback, we value your review so much.
Our game is completely legal and compliant.
Please note that your order may be rejected due to a violation of anti-money laundering (AML) security system. If you violate any of the regulations, the AML system will freeze your funds.
And if you violate the user agreement, we will process the refund and your account will be automatically blocked.
If you encounter any issues in the game, please contact us via email GoGoGoldServiceTeam@outlook.com for a quick resolution.
Thank you for your feedback and support.

Review of Goldnluck


Rated 5 out of 5 stars

I was really concerned about whether or…

I was really concerned about whether or not my redemption would process because I read awful reviews of this platform. But it all worked out!! GoldNLuck followed through and sent me reassuring emails whenever I messaged them. My $50 redemption processed today!

August 19, 2025
Unprompted review

Reply from Goldnluck

Hi, Thank you for sharing this! We know it can feel concerning when you read negative experiences online, so we’re especially glad you gave us the chance to show you how we work. Our support team’s goal is always to keep players updated and reassured while redemptions process, and we’re thrilled to hear your $50 payout reached you smoothly. 🎉

Enjoy your winnings, and we look forward to having you back on GoldnLuck! If you ever need assistance again, we’re here 24/7 at support@goldnluck.com

Review of United States Postal Service