Elena S

Netherlands

Reviews

Review of Solarite


Rated 5 out of 5 stars

True Professionals at Every Step/stress-free installation

Every person I spoke to was very professional, patient, and genuinely helpful. They offer a consistent service across the whole company/depts, combining technical expertise with genuine customer care. No matter how small or detailed my concerns were, I always felt listened to and respected.

August 13, 2025
Unprompted review

Review of JohnBeerens.com


Rated 1 out of 5 stars

Worst service ever

Worst service ever. They sent me a package with 1 wrong item and 1 defective item. Their so called "support" did not support but only tried to make my experience even worse. Instead of proving me quickly with the return label, they wasted my time with questions why do I think their item is not qualitative.

February 20, 2025
Unprompted review

Reply from JohnBeerens.com

Hi Elena,

I'm sorry your experience wasn't good. To find out what exactly was going on, we ask questions first. Then, we sent a return label and resolved the issue with the correct products.