They were fabulous until they weren't
They were fabulous until they weren't. Very responsive for the first two months. They answered texts the same day and explained things carefully. Suddenly they stopped responding. I've sent three texts over the past week and haven't received a response and now I'm out of meds. I'm giving two stars overall. 5 stars for the initial experience, and zero stars for my current experience
February 1, 2025
Unprompted review
Reply from 9amHealth
Hi Melanie, we are so sorry to hear this! We do our best to respond to all our members quickly, and we are sorry this was not the case. We highly encourage you to call us at (202) 932-9958 should you ever need us urgently. Thank you.