Reply from Performance Direct
Hi,
We're glad you found it easy to sort out. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Jess
Performance Direct.
CU
Customer
United Kingdom
Reviews
Review of Performance Direct
Review of Britannia
Absolute scam.
Absolute scam.
Lost my car keys and they refused to take me home as it was too far!! 65 miles.
Told me it was not covered, although the section in there website shows what's NOT covered, and keys are not included in that section.
They told me they would recover me but only to nearest garage.
Now if that is not a contradiction I don't know what is!
They say they ONLY cover mechanical breakdowns, so no electrical issues.
In my policy it says I'm covered for being g stuck in mud, BUT apparently if the vehicle will not drive out they will charge you for specialist equipment such as a winch!
It seems they will do and say anything to not recovery you and your vehicle.
Absolutely disgusting service.
Cover now cancelled and back with greenflag.
May 8, 2025
Unprompted review
Review of Pawfit
Great features
Great features, small and compact. Unfortunately was jot accurate enough foe what I need.
January 12, 2025
Reply from Pawfit
Good afternoon Graham,
Thank you for taking the time to leave us a review.
We're sorry to hear that you felt the device wasn't accurate enough for you.
As mentioned in previous correspondence, we would be happy to assist you with trying another device to see how it performs for you, as the previous unit may have been underperforming.
If you would like to go ahead with this, please get back to our customer support team at support@pawfit.com.
Kind Regards
Pawfit Team