JK

James Keigan

United Kingdom

Reviews

Review of Eurofit Direct

Rated 5 out of 5 stars

5 stars

I’m giving 5 stars to this company because of their reaction to an incorrect delivery.
No delaying tactics, a quick call to Eurofit, a pic of the items emailed to Eurofit, I had my correct items the next day, and, Eurofit told me there was no requirement to return the others.
That is excellent customer service!

January 6, 2025
Unprompted review

Reply from Eurofit Direct

Excellent to hear you were happy with the service provided! We try our very best to help in any way possible, even if things don't go to plan! We are glad you received the correct product and thank you for the review.

Review of Evri

Rated 1 out of 5 stars

Avoid sellers who use this company

This is the second time within the space of 1 month that evri have failed to deliver my parcel, my most recent parcel could have been posted through my letterbox, but they did not.
The parcel before this one was lost, seller had to resend.
Evri say they will let you know when your parcel will be delivered, they don’t!

November 5, 2024
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity