Love the free sit and spin game plus the variety of games. Customer service is also top notch. Keep it up Spree.
May 17, 2025
Reply from Spree
Hi Tony,
Thanks for your amazing review!
We appreciate to hear that you love our sites promotion and the variety of games we offer! Thank you as well for commending our support team as that is what we want to aim for all our customers!
I recently had a redemption from WOW Vegas and was pleased with the way it was handled. I think the time it took to get it was a little long compared to other sites. Also they do not work on weekends, so if you put in a redemption on Saturday the count of days doesn't start until Monday. More day you have to waiy. It was an easy process and the customer service is almost always available to help.
October 29, 2024
Reply from WOW Vegas
Thank you for sharing your feedback with us! We’re so glad to hear that you were pleased with the redemption process and that our customer service was able to assist you. We’re always striving to make the experience as smooth and easy as possible, so it’s great to know that part worked well for you.
We truly appreciate your patience and understand that the processing time can sometimes take longer than expected, especially with weekends involved. We’re constantly looking for ways to improve, and your input is valuable as we continue to enhance our systems.
Thank you again for taking the time to share your experience with us, and we’ll keep working to make WOW Vegas even better. If you ever need further assistance or have any other suggestions, we’re always here to help!
WOW Vegas is a great casino. There is always some contest going on for free coins and SC's. You can transfer your VIP status from another casino. Customer service has been helpful and responds in a timely manner.
October 1, 2024
Unprompted review
Reply from WOW Vegas
Thank you for your kind words and positive review. We're thrilled to hear you're enjoying the contests, VIP benefits, and our customer service. We strive to provide a fun and rewarding experience for all our players.
I have had two declined deposits and according to customer service it's for security purposes and that's all they can tell me. No more information is available they said. This is ridiculous. The deposits were from reputable companies. I have had the deposits sent to another my Chime account and they deposited it without any problems. I'm done with Cash App
September 12, 2024
Unprompted review
Reply from Cash App
Thank you for taking the time to share your experience with us, Tony. We understand you may not have received the assistance you were expecting in the past, but we're happy to help how we can from here. If you ever need assistance or have any feedback, please don't hesitate to contact us, here: https://help.cash.app/3XsT15k
I made a purchase and was told I didn't have enough funds in my account so then I made sure there was enough funds in my account and tried to contact customer service to let them know, which had been very helpful and quick before but now it's been 3 business days and I was told it would take 1-2 days and I've gotten 2 responses. One telling me it would take 1-2 days the other said to let them know when I was ready for them to run it again. Well I did and that was the about the 3rd or 4th time I told them to run it again. Now I can't get anyone to answer my e mails and there phone number listed doesn't work! The last response I received was yesterday at 4:15 telling me to let them know when I was ready, which I had already done several times but I did it again and as of September 13 at 10:30a.m. no response. UPDATE: I have now been told my account is permanently banned and I won't receive the money, that I won fair and square because of the review I had left. This is so unfair. I was going to use that money to pay my rent. FINAL UPDATE: 09/19/2024 I received a response from GoldNLuck and I was told to email them so we could get things resolved. So I did and nothing has been resolved. I was told the same exact thing as before that I lied which I did not. They also said I was bullying them. Also not true. They said that my account wasn't closed due to the review I left but what's funny is that everything was good the day before and I was going to be able to redeem then I received the email saying someone from their company saw my review and they didn't need my business anymore. Account permanently closed. I still think I was treated unfairly in this situation. I did everything they asked me to do and I don't recall doing anything wrong besides my bank declining an ACH transaction which I called the bank and they fixed it. They stated in their response they wanted to resolve this situation but that did not happen!
September 8, 2024
Unprompted review
Reply from Goldnluck
Dear Tony,
Thank you for sharing your experience, and we sincerely regret the frustration you’ve encountered. At GoldnLuck, we strive to provide quick and efficient customer service, and it’s clear we fell short of your expectations in this instance. For that, we apologize.
Regarding your purchase and the delay in processing, we understand how important timely responses are, especially when it comes to financial transactions. We are committed to ensuring your case is fully reviewed. We will escalate this issue to our support team to investigate why communication may have broken down and address it promptly.
As for your account being banned, it’s important to note that account suspensions are only issued after careful review of our terms and conditions. We assure you that any action we take is not influenced by reviews or feedback left by players. If your account has been suspended, it would have been for reasons related to our policies regarding account usage and gameplay and bounced payment.
That said, we want to be transparent and fair in handling this matter. We encourage you to reach out directly to support@goldnluck.com so we can look into this further and work towards a resolution.
We value your time on GoldnLuck and sincerely hope to clarify and resolve this issue.
