Saira

I recently ordered tiles from Gadero for a renovation and, like many, ended up with more than I needed. When I contacted Gadero about returning the extra tiles, they were incredibly accommodating. Despite my tight timeline, they worked around my schedule to make the return process hassle-free.

One area for improvement would be offering home pickup for returns, as the distance to their showrooms can be inconvenient. Syncing return logistics with delivery services or providing a more customer-friendly solution would really elevate the experience.

Overall, their excellent service and flexibility made my renovation experience much smoother—highly recommend!