Well here I’m here again
Well here I’m here again, I finally got my first payout, now however I have a bigger pay out of almost $500, and try going to login today an won’t load, won’t do anything, however every other website I play has been loading up just fine. It’s funny to me this ALWAYS happens now that I have a bigger payout. Get your stuff together
Reply from Jefebet
Hi Seth,
We apologize for your negative experience. We take critique of this nature very seriously here at JefeBet and we’d like to clarify your situation through this reply.
As with any other operator, Jefebet may experience outages for a variety of reasons including but not limited to: software bugs or glitches, game-provider failures, and network issues of any kind. That said, Jefebet will never prevent a redemption of winnings due to a site failure.
We ask all players to please have patience while experiencing any site issues and to request their redemption as soon as they are able to.
In the meantime, we ask players to follow the below troubleshooting steps in order to confirm the source of the issue:
- Clear cookies and caché from your browser
- Login from incognito mode or private browsing
- Restart your device
- Try a different browser or device if available
We also ask that the internet connection be stable throughout the time logged into JefeBet to minimize any issues.
We are continuously improving our site to minimize any issues and strive to provide the best possible experience for our players.
Please feel free to share your experience/thoughts through our support channels where we can receive your feedback along with looking into your situation further.
