KU

kunde

Denmark

Reviews

Review of Andersen Biler A/S

Rated 1 out of 5 stars

Hello

Hello, we called the company several times today to return the car, but unfortunately they did not answer. What can we do about this? please guide. Thanks

May 21, 2024
Unprompted review

Reply from Andersen Biler A/S

Hi,

Thanks for your review.

We are sorry to here, you couldn´t get through to us - but if i can get you to write to kundeservice@andersenbiler.dk, with the car reg. nr. and what department you want to talk to, i will get them to contact you.

Have a nice day.

Best Regards
Andersen Biler.

Review of Andersen Biler A/S

Rated 1 out of 5 stars

The amounts recorded in the promissory…

The amounts recorded in the promissory note were very different from the amounts recorded in the receipt that they gave us when the car was delivered. In addition, the company forced winter tires on us.

May 12, 2024

Reply from Andersen Biler A/S

Hi,

Thanks for your review.

I have talked to my colleague, who says that you approved the discount on winter wheels, as it was included in the offer we made on the car. As we have ordered the wheels home, and were part of the loan amount on the financing, this could not be changed, and you accepted that.

If you have any questions or comments, you can write to kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards,
Andersen Biler.