VILE COMPANY - DO NOT USE
James Gibb is the most awful company I've ever dealt with. They charge £300 per flat per month for literally nothing, with the only tangible outputs being a fortnightly hoover of the communal stairs and landscaping outside.
They unilaterally changed our buildings insurance without instruction or consultation - it doesn't cover water damage or windows that need replacing, but it DOES cover space hovercraft damage, and terrorism. Make that make sense.
They never offer any help when you phone, they just want to get rid of you and tell you everything is your responsibility without even checking first so you just feel helpless.
The development manager for Edinburgh (Kayleigh) repeatedly pretends to be on calls to avoid speaking directly with owners, and they treat us all like we're thick, rich landlords who have money to burn on homes we don't care about.
We are stuck in our flat because Cruden built the development with flammable cladding, and because the Scottish Government and Cruden are taking 7+ years to 'help' owners, we cannot sell it or move.
Please, please, always self-factor and NEVER use James Gibb. No factor is there to actually do what you pay them for, they just send invoices and rob you blind.
