Lianne

Delivery date not honoured. Chat time waiting was fifty minutes on one and 4 hours on their WhatsApp. When explaining the issue to the customer service they weren't interested in getting the product to me as a matter of urgency even though this was their error. Resolved via the company I purchased from.
No apologies. Appalling customer service. Don't touch them with a barge pole!!

We arrived and were welcomed by Justin who was a man of many talents and so invaluable in his knowledge of the site. The accommodation was beautiful and we entered an airy, fresh cottage with some beautiful homely touches. Everything you could need for your stay was at your disposal. The serenity, the fishing and amenities were faultless. From fishing, walking, play, wildlife and relaxing either by or in the pool, sauna or hot tub. We came with our granddaughter and she has had the best time and the husband has had the best fishing experience. There is an easy lake for the beginners and home lake was a little more of a challenge for the more experienced. The top lake although smaller was also a joy all with the expected wildlife. We shall be coming back. A fantastic place, well maintained and very well managed. Fabulous!

Easy to use, updates given. Brilliant, way better option than the competitors!

The response I had for a card missing beyond their control was outstanding. They were indeed "thortful" "elpful" and went above and beyond to help me. Cards are without question brilliant but their customer service was above and beyond. Well done thortful and thank you