United Kingdom
Review of Grosvenor Casinos
Yep, its true what everyone is saying so dont be fooled and join this site, they're just take take take and dont give nothing back, barely bonuses you on any games, takes your money constantly! Avoid avoid avoid!! 1 of the worst sites ive played on in years!
Review of Slots Temple
Absolute joke!! Put so much money in here and dont even win nothing!! Takes ages to bonus and then when it does bonus it pays out no more then £20!! Scammers! Won't be coming back😡
Reply from Slots Temple
Hi 'Ace',
As fellow slots players, we understand that it can be disappointing if you experience a run of bad luck. However, the reality is that this can potentially happen when playing slots over a relatively small sample size of spins (as RTPs are calculated over multiple millions of spins).
This explains why players can experience the short term volatility of winning or losing sessions – as opposed to receiving the exact listed RTP percentage each time they play.
We also understand that some Trustpilot reviewers will simply judge a casino based on whether they win or lose. Irrespective of either outcome, players can rest assured that Slots Temple is a UK-based, UK Gambling Commission licensed operator, so all of our games are independently tested to ensure that they are fair. Likewise every single real money game studio on our UK website has a UK Gambling Commission license – ensuring the gold standard in fairness and regulation.
An understanding of slots variance is vital for further context on why players experience natural swings in results caused by short-term good or bad luck. A detailed guide on this subject is available to Slots Temple players (slotstemple.com/slots-volatility-guide/), and we also display the volatility rating of every game on our website, so players can make an informed choice.
Ultimately we believe that gambling of any kind should be considered a fun leisurely activity. If this is no longer the case for you due to not receiving the desired outcome in games, then please note that Gamstop offer a free service which allows users to restrict their online activities with all gambling companies licensed in Great Britain: https://www.gamstop.co.uk/register
Kind regards,
Slots Temple Customer Support
Review of Midnite
This site used to be alright, was fair and paid, bonus fairly, now its just shocking, spent loads on here and not received anything! Won't be coming back! Seems to be all take take take and not give anything in return its just pure greed! Joke!
Reply from Midnite
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. Our aim is always to provide fair play and a positive experience for all players.
If you have any specific concerns, feel free to reach out to our support team at support@midnite.com.
Review of kwiffcasino.com
Absolutely shocking site!! Barely get any bonuses these reviews ain't chatting s**t either there genuine! Thought I'd try cause some people can be sour from not winning but it really is a bunch of summers!! There take take take and nothing!! Will not be returning again there's many more better sites out there then these money grabbers!
Review of betmgm.com
So its true, what others are saying, one of the worst sites ive ever played on its absolutely shocking, pure greed never ever bonuses you and if it does your getting literally jack all from it!! These sites should be looked into! Scammers!!
Review of Unibet
I am really no surprised this site has bang average reviews, its a absolute scam!!! Told me to deposit a £10 to get 200 free spins to then take your money and tell you youve got to wager a £1000 to get the spins!!!! Do not play this site there a absolute joke!! Should be illegal to false advertise stuff that isn't even true! I'll be looking into this cause it clearly doesn't state that when you sign up! If I could give a zero star oh believe me I would! Cons!!!
Review of Heart Bingo
How this scamming site has 3 star i dont know, all the 1 stars i dont blame them! Barely ever let's you bonus, it eats your money like nothing, I'd avoid!!! There's plenty more better sites out there that ain't greedy like these!!!!!
Reply from Heart Bingo
I am very sorry to hear that you are unhappy with our casino games.
All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNG’s are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.
Furthermore, as a licensed operator, we are able to reassure customers we are fully compliant with the conditions of our license and pay-out in line with our Terms and Conditions.
To provide transparency, we have enlisted eCogra to conduct an independent audit of all bets placed on the Casino/Gaming/Slots site on a quarterly basis. This audit determines the Return To Percentage (RTP%) of all Help games.
This is except for Live Casino, but all of our games are audited on a quarterly basis by a third party company.
You can find more details on our help centre
Review of kwiff
Want to do casino side, save your money got more chance of winning the lottery absolute scammers, also misleading with there welcome bonus aswell think your depositing £20 for the next 5 days to claim 200 spins! Won't ever use this shite site again!
Reply from kwiff
Hello Ace, thanks for your review. We can't find your registered kwiff account based on the very limited information provided so far - could you please reply via the trustpilot link in your inbox so we can help you out further?
Kind regards
Kwiff Product Team
Review of Virgin Games
Biggest bullshit of a scam site out there! Honestly do not waste your time playing any of there games, you'll spend spend spend and get jack all in return! Avoid it like the plague it's 1 of the worst sites I've ever played, spent a good £200 in the past week or so and literally got nothing!! You'll get a bonus and it'll be no more then £10 shocking should be looked into!! Never again ill use these scammers!
Review of betmgm.com
Never noticed the reviews until I seen how poor this site really is, biggest bullshit scam going!! Never ever want to Pay out what so ever more interested in taking all your money and thats that!! I'd avoid these scammers at all cost, do not waste your money!! Lucky to get 1 star cause they'd get nothing if I could.
Review of Videoslots
Really isn't a good site to play, there's far better sites out there then this! numerous times it was due to bonus and didn't!! Gave me like £65 then took the whole lot back off me without a single bonus, avoid this scamming site cause I won't be going back on here again!!
Reply from Videoslots
Hi Ace,
We take all feedback seriously and want to understand more about your experience. However, we’re currently unable to locate an account based on the information provided here.
To look into this properly, please get in touch with our support team or provide your registered details so we can investigate further. We're happy to review what happened once we have the necessary information.
Thank you,
Team Videoslots
Review of Loqbox
I've asked a few times now to cancel, I'm just getting ignored, it told me when I signed up it'll boost my score by 200 then 145 now 25 points! I want to cancel my subscription!!
Reply from Loqbox
Hi there,
Thanks for leaving us a review; we’re sorry to hear about your experience, as your satisfaction is our top priority.
You can certainly cancel your active features at any time!
We have requested further information so we can locate you on our system and our support team can resolve this for you. You will receive an email from Trustpilot requesting you to “add review details”.
We’d like to make this right, if the Trustpilot email link has expired —please don't hesitate to email us at support@loqbox.com. Our friendly team is ready to help you further.
We’re here to help and really appreciate your feedback.
Take care,
Team Loqbox
Review of Paddy Power
Honestly... don't waste your time or money on this site, it's not even worth it! There's so many better sites out there, even to the football side of things to place bets the odds are absolutely shocking so you've got to higher your stake or place more teams meaning higher chance of losing, won't be playing here again!!
Review of LottoGo.com
Honestly... there's better sites out there that won't just have you for your money, played a few times and ain't won jack s**t so I will not be back!!
Reply from LottoGo.com
Hi
Thank you for taking the time to leave us a review, I'm sorry to hear you are unhappy.
We are unable to control the outcome of our games, and there's always risk when gambling and partaking in games of chance. A game of chance is a game where the outcome is random, rather than based on any type of skill. Every game that's live on our site is also thoroughly tested before release.
All of our games are certified to the Gaming Commissions standards and we adhere to all requirements they place upon us. The games on site also use a random number generator for every round which is independent from the last. We have zero control of game outcome.
I have reached out to you via trustpilot for more information.
I look forward to hearing back from you
Kind regards
Cody
Lottogo.com
Review of Evri
Ordered something for next day delivery and there telling me it's not due till the day after, so if you pay for next day delivery don't waste your money cause you won't receive it that day!
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Review of Midnite
MONEY GRABBING SCAMMERS!! ALL TAKE TAKE TAKE AND WONT GIVE BACK, IVE PUT LOADS ON THIS SITE AND ILL NEVER GO BACK! There's alot better sites out there then this pile of shit
Reply from Midnite
Hey, we’re sorry to hear about your experience.
We understand your frustration, but please be assured that all Midnite games operate using a random number generator, ensuring that each spin is completely independent. This means past spins have no effect on future outcomes, as everything is purely chance-based to maintain fairness.
Moreover, our games undergo rigorous testing by an independent testing agency approved by the Gambling Commission.
We apologise for any inconvenience this may have caused. If there's anything specific you'd like us to look into, don’t hesitate to reach out at support@midnite.com.
Review of Playson
Don't even waste your money on any game that involves these!! Biggest scammers going, you couldn't win a loaf of bread with these! If I'd known these were bad I wouldn't of even wasted my money! Wouldn't even give a star If I didn't have to
Review of 32Red Casino
WOULDNT EVEN BOTHER!! Absolute munch your money!! Don't ever pay out either worse site I've ever used will be shutting down my account and I won't be returning!
Review of primecasino.co.uk
Will give a 4 star, haven't won nothing yet but they did email me with personal things that I appreciate, seems they do take care of there customers regardless!
Reply from primecasino.co.uk
Hi there,
Thank you for taking the time to share your thoughts and for the positive rating.
We truly appreciate your kind words and are glad to hear that our personal approach made a difference. While winning is based entirely on luck and random number generation (RNG), we're committed to making sure every player feels valued and supported throughout their experience with us.
The Prime Casino Team
Review of hacksawgaming.com
Honestly, don't even waste your time playing these dog s**t games! You won't win nothing on them, they don't bonus and they don't even pay out! If I could give it a zero I would! Shocking!!
