Good Service Poor product instructions
Ordered two Universal friction stays approximately 2 weeks apart. Both delivered on time. However the first one cost £5.00 ex vat and the second one £3.50 ex vat. a difference of 30%. The instructions that come with the item are poor / out of date and describe a non existent adjustment push button. This makes it difficult (not impossible) to use as a drop down stay.
Reply from Eurofit Direct
Thank you for the review. We always aim to keep our prices at a competitive rate and a lot of our products recently received a reduction, which is why your second order would have been cheaper. We are currently working on updating fitting/specification sheets on products, as these would have been supplied by the manufacturer and we would like to have material that is simper and more understanding for customers when purchasing our products.
