The customer service is really bad.
The customer service is really bad.
After buying winter tyres and the installation service, the tyre warning light on the dashboard won't go away.
I tried the online chat, but then I was told to call.
Calling the number, and the staff who answers the phone has a super rude tone, and said there is nothing they can help, and yell to confirm, what is your problem? And they ask me to send an email.
So in total I have visited the store twice, called twice, chat once, I now just sent an email, I don't how many emails would solve the problem forwards.
There is no standard procudure or flow of customer service at all.
Reply from thansen.dk
