Serbia
Review of SDC.com
pushed by mistake a wrong bottom costumer service want me to take a pic together holding a paper i tried to explain I'm out of the country and will be not able to make that and the respond they can wait.... REDICULES
Review of Agoda
Costumer Service not helpful at all dont can help u with even providing info about traveling Costumer. What happen with the humanity ???? Can not even do the simplest thing.
Reply from Agoda
Dear Sasa,
Thank you for leaving us a review. We`re truly sorry to learn about your disappointing experience and the impression it has left of our company. We understand how crucial it is to have a positive and supportive experience when planning your travels, and it must be disheartening to feel otherwise.
Your feedback is very important, and we will ensure it is communicated to the relevant teams to help us improve our service. If there`s anything further, we can assist you with, here`s how you can connect with us:
• Visit our Help Center: https://www.agoda.com/info/contact.html
• Click "Contact Agoda Customer Service" or select a topic from the popular options displayed on the page.
• Select "Contact Agoda" to connect to an agent
You can also contact us through our whatsapp channel, https://wa.me/66642956115?text=Hello,%20Agoda%20Customer%20Service
Your experience is important to us, and we are committed to making things right. Thank you for bringing this to our attention, and we hope to regain your trust.
Sincerely,
ZT
Review of gettransfer.com
Now already 3 payment not paid to Partner and only Generic response from the Suppor!!! After last review they said to contact Support what we did and again Generic respond and no money paid what we have Black and white from them with the due date!!! Im speachless how they can treat people - companies so bad who provide excellent service.
Reply from gettransfer.com
Dear Partner,
Thank you for your feedback! We would like to improve the experience of drivers, so we need some additional information for that.
Please write in more detail about what happened to our support service at: partner@gettransfer.com
We will check all the information and get back to you with an answer.
Learn more about the payment solution on our GetTransfer blog: https://blog.gettransfer.com/about-gettransfer-com/repayment-solutions-and-stronger-future-for-drivers/
Best regards,
Carrier Care Center, https://blog.gettransfer.com
Review of gettransfer.com
Company not that taking 35% also pays late out !!! And then costumer asking self why they get what they get because good companies leaving this platform!!!
And then they respond and you hope they are willing to pay the companies who are driving with them and again sending a generic email out. Extremely unprofessional and NOT RECOMMENDED!!!!!!
Reply from gettransfer.com
Dear Partner,
Thank you for your feedback - we’re sorry to hear about your disappointment. We understand how important timely and fair payments are. There are many ways to reduce the commission. For more information, please contact us at partner@gettransfer.com so we can take a closer look at your case and address your concerns directly.
Carrier Care Center, https://blog.gettransfer.com
Review of RateHawk
Wollten mit unserer Dienstleistung mit dieser Firma Partnern. Wurden von Monat zu Monat von der Firma hin gehalten und seit 3 Wochen Antworten die nicht mehr!!!! Unter aller .... das Verhalten aber wenn die so ihre potenzielle Partner behandeln möchte ich nicht wissen was die bei den Zahlenden Kunden machen.!!!
Reply from RateHawk
Hallo! Wir entschuldigen uns für etwaige Unannehmlichkeiten, die entstanden sein könnten. Könnten Sie bitte Ihre Buchungsnummer angeben und das Problem beschreiben, damit wir Ihnen helfen können?
Review of ParkVia
Review of HD PLUS
Reply from HD PLUS
Hallo Sasa,
es tut uns leid zu hören, dass Dein Problem noch nicht gelöst werden konnte. Sollte Dein Problem weiterhin bestehen, bitte kontaktiere uns erneut.
Liebe Grüße
Dein HD+Serviceteam
