S Heron

I have just finished my apprenticeship with velocity, achieving a Distinction! I had a rocky start with another provider, as soon as I moved over to velocity Emma took me under her wing. She has been absolutely amazing and help me push myself to produce the best work I could, resulting in an incredible grade that I had only dreamt of! She was an amazing teacher who went into great detail, ensuring all students understood everything. I also want to credit Gemma, who put me at such ease building up to the final EPA exam!

Absolutely fantastic! Use it all the time to find the best places, especially for my doggo :)

Read before you let your dogs stay here! To hear the owner call me or my mother a "cheeky cow" (he didn't realise I was there obviously) says enough already.
My mums dog was supposed to be in the "luxury' kennel where your dogs have a homely environment which costs a lot more than the standard kennel bit. She sent myself (her daughter) and her friend in to make sure said dog was ok (never been left before in a kennel so she was nervous) after the 2 eye witnesses seen she wasn't in the right part, when sending a photo to my mum of the dog they quickly made up a "luxury" pen which didn't even look like a child had been in there 2 minutes let alone a dog. When collecting said dog the owner proceed to call someone a "cheeky cow" (which i have on voice recording of) referring to my mum or me as just hung up the phone with my mum (not realising the person in the waiting room was there to pick up said dog) The man who I think is the owner was blunt and arsey not the soft talking man seen earlier in the day when I went in for a look around.

Just to add the young blonde girl I spoke to around the facility was lovely and can do a lot better than that show of a "5 star award winning" hell hole. Anyone who wants photos and recording of this is more than welcome to get in touch.

UPDATE - replying to your reply on my sisters google review as you have chosen to ignore mine and DELETE it!.

There was a poodle cross on the play park so how is that a member of staff taking a break? Also there was no staff even watching the poodle cross while was being shown around. Not to mention the fact 2 eye witnesses saw the dog in question in a concrete steel bar kennel area NOT in the luxury apartment area our parents booked. And as for the "agressive" girl in question being me, who by the way is 24 years old and 5 foot nothing being "aggressive of overpowering" I has a voice recording which proves otherwise when talking to the grown man of a owner! We will not be bringing our custom to you again as this reply just clarifies how incompetent you are as an owner of a business.

Bought our first sofa set today ready for our first home, Customer Service was fantastic and Nicole was excellent, gave us all the information we would ever need and was very personable.