Maria Puhova

Ik heb al veel bestellingen geplaatst. Onlangs kocht ik een adventskalender voor mezelf. Toen besloot ik een vriend een adventskalender voor mannen cadeau te doen en bestelde die online. Bijna een week is verstreken en mijn bestelling is zoekgeraakt. Er is een probleem met de bezorging. Ik verspil mijn tijd. Ik heb betaald en ik heb dit cadeau op tijd nodig, zodat ik het op een specifiek moment kan geven, niet over een maand!

De klantenservice biedt geen oplossing voor het probleem, maar adviseert gewoon om te wachten.

Schandalig. Ik verspil mijn tijd, het cadeau is al te laat. Ze beloven snelle levering!

Ik heb al twee keer naar de supportafdeling geschreven. Geen resultaat.

Elk ander bedrijf had de bestelling al opnieuw verzonden, maar Douglas niet. Hun oplossing is dat ik wacht tot ze het onderling met de bezorgdienst regelen. Schandelijk en respectloos tegenover hun klanten.

Ik wil dat je me mijn geld teruggeeft. Douglas! Nooit meer.

DGLBE0009298191

Uitstekende kwaliteit. We zijn er heel blij mee.
Ik heb vrijdagavond 5 september om 23:00 uur besteld. De volgende vrijdagmiddag was de bestelling al geleverd! Slechts een week, aangezien de bestelling vóór het weekend werd geplaatst.

De kwaliteit is super. Het materiaal, de kleur, de naden zijn gelijkmatig en de dichtheid van de blokken is ideaal. Voor de set die ik heb gekozen, is de prijs meer dan redelijk (in andere winkels zijn de prijzen veel hoger).

Ik raad het zeker aan.
De jongen vindt het leuk.
In de toekomst ben ik van plan een set met een groter aantal blokken te kopen.

Ik vind het erg belangrijk hoe een bedrijf omgaat met fouten en problemen en hoe het klanten helpt. Een perfect bedrijf bestaat immers niet zonder af en toe wat problemen.

Ik had een bestelling geplaatst voor een boeket voor mijn vriendin. De bestelling zou op zaterdag bezorgd worden. Helaas stelde de bezorgservice mijn bestelling uit tot maandag. Ik schreef aan de klantenservice dat ik me zorgen maakte, omdat het boeket niet binnen drie dagen vers zou zijn. Het bedrijf bood me vriendelijk aan om een ​​ander boeket te kiezen. Mijn vriendin ontving uiteindelijk twee prachtige boeketten. Ik voelde me als een welkome klant. Dat is het belangrijkste. De indruk was positief.

This is my second time ordering from this store.
But I should have learned from my first mistake and not contacted them a second time.
I am now 8 months pregnant and I make a lot of online orders in anticipation of my future child. I like the Babydump website, it is quite easy to place an order.

Unfortunately, they use the services of the DPD Belgium delivery service. 2nd order and 2 times problems with delivery.
The first order (I paid for home delivery) - they immediately sent it to a pick-up point that was more convenient for them. (It is not near my house) and I, pregnant, have to get there and pick up my parcels (by the way, these were large boxes with a folding bath for a child). Okay. I endured it.
After some time (01/24/2025) I made a second order (#E0029850) and now it is unclear where and for some reason it was returned to the seller.
Again, thanks to the lazy DPD company, the order did not even reach my city, the order was not in Antwerp, and on the way it simply turned back to the sender, i.e. to the seller. ( 05222080189758 )
I wrote a email to the Babydump company but still no response and no action.
I ask you to look into this matter.

Instead of enjoying the last months of pregnancy, I have to deal with such problems. It's annoying.

I pay for home delivery and do not receive it.
I have already made two orders in the online store, I pay for home delivery.
I enter the correct address but receive delivery to the pick-up point.
The company does not even try to deliver the parcel to my home.
They immediately send an email that "we did not find you" and send the parcel to where it is convenient for them. Although at the time of receiving the email I am at home. I'm now 8 months pregnant and almost always at home.
Unfortunately, I took the risk of making a second order and now my parcel is completely unknown.

I ask you to solve the problem with the parcel 05222080189758

I have had a very bad experience with this company so far. Online stores that use DPD should be avoided.

first and last order! I do not recommend. I made an order, received the goods. I did not like it and the next day I issued a return and took it to the post office. I made a return on July 24. Today is August 6 and there is no news when I will get my money back. I contacted customer service. No answer. Disgusting service.

UPD
I received a response from the company here. I want to note that the company itself did not contact me! I had to write to the support service several times myself, create a request with a description of the problem, screenshots, etc. and wait for their response for several days. Receiving traditional automatic responses!

I ordered my first box from them using a friend's discount.
I chose delivery on Saturday. They have a convenient website and an interesting menu.
I made sure that I had space in the refrigerator for the required day, and did not make purchases at the store, knowing that I would have food delivered from HelloFresh.
delivery was supposed to be at 19:00. Therefore, I canceled my plans for this evening in order to wait for delivery (although we have a large hall where postmen leave packages for residents). I wanted to make sure that my parcel would get into my hands, I stayed at home to wait for the parcel.

further, every half hour the delivery was delayed.. 19:30, 20, 20:30, 21... 21:30. at 23:55 I received a notification that the parcel would not be delivered, but I was not at home...
how so? I'm waiting for a parcel, I'm at home in the evening...
I was left without food, which is not very convenient on a Sunday in Belgium.

I contacted support, wrote them an email...
still no answer. (4 days have already passed!)
it's horrible. terrible service, terrible delivery quality, support team not responsive


You don’t need to answer me so that I can contact your support service. If you want to resolve the issue, contact me yourself.

my order number is 231585857

I'm not sure I want to be your client after such a bad experience and I don't want to recommend you to any of my friends.

I really love this company and their concept!
I've been their client for several years now

I find it very difficult to find the right perfume.
Large bottles don't suit me, because perfume gets boring over time. It also happens that I like a perfume in a store, but when I apply it to myself at home, I realize that I am suffocating and there is too much smell.

the concept of Perfumado is just what I need for me. Every month there is a mini version of the scent that I choose myself. Convenient to test perfume. I use different scents every day, depending on my mood. I have already collected my large collection and I really like it.

every month a package from Perfumado is like a mini gift for yourself. it's cool.

discount can be used rN8N6qGPG

If something goes wrong and the package is lost, the support service works perfectly! always come to the rescue!

The scents are original! 100%!

I definitely recommend it.

Ik heb meerdere keren aankopen gedaan op deze site. goede prijzen, interessant assortiment. vrij lange levertijd, maar ik ben blij! Ik raad het aan vrienden aan.

Ik maak al enkele jaren gebruik van de diensten van dit bedrijf. erg blij. Snelle levering, relatief snelle terugbetaling... over het algemeen ben ik tevreden. (Als er zich een probleem voordoet, kunt u dit in de chat oplossen).

Ik ben zeer tevreden over de service van dit bedrijf. Ik winkel hier al jaren. Ik gebruik een mobiele applicatie. zeer comfortabel. de service was supergoed! leveringssnelheid is erg snel. snelle retourzending van goederen. direct geld terug! (Ik heb het product teruggestuurd naar de winkel en kreeg dezelfde dag nog mijn geld terug! Het is een wonder!).

Ik winkel nooit meer online bij C&A! Zeer lange terugbetalingsperiode. Ik heb bijna een maand gewacht op een terugbetaling voor twee verschillende bestellingen. dit is niet normaal anno 2024! andere concurrenten geven dezelfde dag nog geld terug (bij het retourneren van het product naar de winkel)! Ik raad het niet aan. terugbetaling pas na meerdere brieven.

For me, “the conqueror events” is a great motivation to move more! I got my husband involved in this! At the moment we are each doing a second challenge! everyone has already received their first medals.
Both my husband and I are satisfied. It’s very nice to receive medals at the end of the test. How beautiful, heavy and high quality they are!

" theconqueror.events /r/ MP8243 "will give you a discount on the purchase of the challenge.

By the way! we choose those tests that are associated with the places where we have been! And the medals remain as a keepsake and remind us of our travels! this is especially cool! thank you very much for this idea

with the link theconqueror. events/r/AC42034 you will receive a discount on your first challenge!

good cosmetics, fast delivery. Special thanks to manager Olivia for her help! helped me a lot

I really like The Conqueror Challenges. for me, this is a very good motivation to get out of the house and move! I pass challenges by running. I already have two medals and I don't want to rest on that. Now there is a wonderful series of challenges based on the Lord of the Rings. Gorgeous medals .. that you want to collect everything. And that's what motivates me to move on!

the reward awaits at the finish line.

I recommend to try!

site theconqueror.events + /r/MP8243 will give you a 10% discount on your first challenge.

I saw a lot of positive reviews and decided to order cosmetics here! This was my first order. After the client pays for the order - all problems that may arise unexpectedly - the client himself must decide! Not a single employee of the company will do anything for you, you have already paid the money, they don’t need anything more from you.

my address was sent to the delivery service with an error (I checked, there was no error in the address in my personal account). But the transport company DHL, with which JohnBeerens cooperates, had the wrong address. At what point this error appears - I do not know, but in any case it is a matter between these two companies, not the customer's concern. Of course, my parcel was not delivered, but returned to the seller. By the way, I found out about this by accident. I waited too long for the order and decided to check where it was.

No one contacted me, no one warned me. If I had not found out about this error, I probably would not have received anything. (no money, no goods!)

I contacted support. The employee did his job poorly, tried for a long time to understand what the problem was, suggested that I contact the transport company. No apologies, compensation for the long wait, etc. As a result, after I insisted that it was their mistake, they said that they would send the parcel again.

In the notification that I received, I again found the same error in the address! What immediately reported to the support service. They suggested that I deal with this problem myself and call DHL. I received no apology or help from JohnBeerens.

some time later, I still received my parcel, after I wrote to DHL. (by that time I already wanted to refuse this order altogether, but JohnBeerens told me that they would return the money when the package returned to them, and I had no desire to wait a few more weeks).

This was my first and last order with JohnBeerens. They do not like their customers and do not value them.