These are cunning scammers! As soon as I won a large sum, they blocked my account and accused me of unfair play! Now they won't give me my money back! Don't use this site! I recommended them to my friends. What do you think happened? They also took all their winnings and blocked their accounts!
July 13, 2024
Unprompted review
Reply from Chips.gg Casino
Hello,
We’re sorry to hear about your experience and the concerns you’ve raised. At chips.gg, fairness, transparency, and trust are core principles, and we take any accusations like these very seriously. If accounts are flagged for review, it is typically due to suspicious activity detected by our system. However, we strive to ensure that these processes are fair and based on clear evidence.
Addressing Your Concerns: 1. Account Review: If your account was blocked due to accusations of unfair play, you should have received a detailed explanation regarding the decision. If you believe there’s been a mistake, please reach out to our support team to request a full review of your case. 2. Friends’ Accounts: If your friends have also faced issues, they should contact support individually so we can investigate each case thoroughly. Our goal is to ensure that no legitimate winnings are withheld unfairly. 3. Resolving Disputes: We are committed to working with users to clarify any misunderstandings or disputes. Please provide all relevant details when contacting support to expedite the resolution process.
Our Commitments: • Transparency: Ensuring users understand why certain actions are taken on their accounts. • Fairness: Conducting thorough investigations into any flagged accounts without bias. • Support: Being available to address concerns and resolve issues promptly.
We regret that this situation has caused frustration and invite you to provide further details so we can work toward a fair and satisfactory resolution.
They are scammers! I bet on sports, if I won, they always paid. But recently they limited the withdrawal of funds, and asked to go through verification. I sent all the documents, they accepted them. But now they ask me to report other accounts that I allegedly own. But I don’t have them! I always had one account, I never created others. Support works disgustingly, they answer once a day. And each time they ask to report the accounts that they came up with. In fact, they just don’t want to give my winnings! Do not register with them, this is a very bad company!
October 4, 2024
Unprompted review
Reply from Rollbit.com
Hello Gleb,
Sorry to hear you haven't had the best time at Rollbit.
Please email complaints@rollbit.com with more details and we will look in to this for you.