Alan Wheeler

Great initial service with product advice and delivery of items. When I reported a problem with one of the lights, it was replaced immediately and without question, the new one delivered literally the next day.
The help desk contact Jennifer was the epitome of service, professional, friendly and knowledgeable. Thoroughly recommended.

very easy and reliable company to deal with and options that are as reasonable as any at this time.

My call was handled with understanding and courtesy - even though it was a member ship cancellation.
Hannah went through the alternative options fully and was a credit to your company.

The first class personal service on the store; vastly better than the service by chat line or telephone.

In addition to providing a good product, the level of service throughout has been excellent.

Whilst I found the quality of customer service exemplary from start to finish, I was a little disappointed with the wines from my introductory case and not of the standard to warrant continuing to a full price arrangement.
Catherine was at pains to assure me of the quality of your wines and made a generous offer of a reduction on the next case. However I decided to cancel.