No stars if I could. Left me with no money abroad. They blocked my online banking even though I rang them from my recognised device. Passed all my checks. I got home closed my accounts. Do not rely on them if you go out of the country.
No stars would be better. Waste of money. No reply to customer service. You took my money. I have contacted you many times via the proper channel within 15 days for a refund which you do not reply. You did not state when advertising that it dies not work properly In the UK. Look at the other negative reviews. There is not a company in the UK pretending to be you. It is you.
April 2, 2025
Unprompted review
Reply from Tvnexu
Hello,
Thank you for your feedback. We would like to clarify that TVNEXU operates exclusively in the Netherlands and Belgium. We are not affiliated with any company or brand using a similar name based in the UK.
If you had a negative experience with a UK-based provider, please note that it is not related to our services. We take pride in delivering excellent customer support and reliable service to our clients in our official regions.
For any questions or support, feel free to contact us directly through our official channels.
From day one it only worked a few hours. Customer service E mail does not work its all done via WhatsApp who reply now and then. Requested a refund as per thier policy and refuse to reply. Having to go to my bank to sort it out.
Panther staff called me 40 mins before delivery as agreed. Two very nice young lads turned up. Carried my large heavy parcel around the rear of my house to the garage as requested. Perfect experience walk dine guys.
Scammers. Thought I was buying a shoe rack. Subscribed taking £28 instead of £8.99 then took more money. My bank wouldn't canxel as they said they needed a code. Changed my bank card. Rang site they said I Subscribed. Stay clear of this site.
When you sign up for a DBS check in the small print they sign you up for £8 a month subscription which they keep taking money out of your account until you cancel. They never answer the phone. You can't actually speak to a real person.
January 13, 2024
Unprompted review
Reply from Clear Check
Dear Member
Thank you very much for getting in touch. We have passed your information to our customer services team and they will be in touch to resolve the issue at hand.
I applied and paid and then had to pay another £15 over £80 in total. Had no response so E mailed them and got a std response same form I previously had asking for money on completion. I logged back in and re submitted to get an E mail to say 5 to 7 days via Royal mail. I never received so back in touch. So far no DBS. I should have gone via Gov website ic I had known.
December 29, 2023
Unprompted review
Reply from Clear Check
Dear Member
Thank you very much for getting in touch. We have passed your information to our customer services team and they will be in touch to resolve the issue at hand.
Thank you for sharing your feedback, we appreciate all kinds.
Just like any network, we cannot ensure complete coverage or flawless service throughout the entire country. There are various reasons for the coverage challenges you might be facing.
When you encounter connectivity problems, it's advisable to refer to our coverage checker and network status checker:
https://smarty.co.uk/coverage-checker
https://smarty.co.uk/network-status-checker
We strive to ensure the accuracy of the coverage information provided by our online coverage checker. However, please note that this information serves as a guide and doesn't guarantee the availability of service in specific locations. While we update our expansion plans regularly, please be aware that they might evolve over time.
We would also recommend completing some troubleshooting steps, as this can potentially help:
• Restarting your device and/or resetting your Network Settings (this does not affect your device storage, apps, pictures, etc.). This will refresh your connection to the serving site, prompting a stronger signal.
• Toggling Airplane Mode/Mobile Data off and on. This essentially resets the IP connection, establishing a fresh new connection once linked to the network – this will prompt your device and SIM to connect to a stronger signal.
• You can remove any saved APN credentials, restart your handset and then re-add the required APN if your device doesn’t seem to automatically connect to a strong network signal – please find guidance on the correct APN set-up via the following link:
SMARTY are always working on developing the coverage, so we can provide the best network possible.
These steps are provided for guidance only; whilst we do hope it assists with establishing a stronger signal. This is outlined in our Terms & Conditions upon sign-up. In these instances, we do understand if customers wish to seek an alternative provider who will be able to provide a better connection.
The price was better than others for the cover. I have never name a claim so I can't comment. The only thing that's wrong is I already have an AA account for my house insurance and breakdown. I can't log onto my car insurance and its not showing up on my account. So frustrating now I will have to ring up and try to sort it out.
I sorted my will and power of eterny on a 1 hour chat over the phone with Tom How. Everything was explained in a way that I understood. Easy to do and cost effective. Now I can relax knowing my kids will have a less stressful time. Highly recommended.
This is the second time I have used megabus. 1st time I was left stranded on Finchley Road London on a Friday night after the bus didnt stop. This time it just didn't show uo at all. I stopped a bus. The driver said its running late. 3 hrs later stuck in London again. What a complete shower . Coach tracker dont work. No customer service after 5pm. . All they can say is refund. What about the £80 it cost to get home. Avoid at all costs. Flex bus always turns up and sends updates if late. This company should have thier licence revoked.
July 1, 2022
Unprompted review
Reply from megabus
Hi Deno. We're really sorry for the delay you have experienced. If you have not already done so, please email your reservation number and complaint to enquiries@megabus.com