JE

Jermaine

United States

Reviews

Review of Akimbo Card


Rated 1 out of 5 stars

Nobody from customer service has…

Nobody from customer service has answered why I cant load my card on google pay

November 11, 2021

Reply from Akimbo Card

Jermaine,

We apologize for the issue with Google Pay transactions. Unfortunately, we have had to temporarily restrict Google transactions on the Akimbo Card. We experienced a dramatic increase in fraudulent Google Play transactions because Google was permitting transactions without proper security validations. They are aware of the issue and are actively working to resolve it. We can let you know when we remove these restrictions. Alternatively, if you would prefer to receive a physical check for the amount on your card, we can send that to you.

Again, we certainly apologize for the inconvenience, but needed to take these steps to protect our cardholders.

Best,
Akimbo Card Customer Care