Ana Maksimovska

I ordered a birthday cake from Bilka for my daughter’s 5th birthday. I received a confirmation email that the cake was ready for pickup at 6:00 PM. I arrived at 5:50 PM – and the cake was nowhere to be found.

First, the bakery staff told me to check inside the supermarket. I went around in circles between confused and unhelpful employees, waiting for 30–40 minutes, trying to get answers. No one seemed to know anything, no one took responsibility. Eventually, I found the second shift manager, who was the only person willing to help. She made several calls and genuinely tried – but unfortunately, the cake simply did not exist.

In the end, I got a refund, but no cake. I left the store with my 5-year-old daughter crying, completely devastated because her birthday cake was just... gone. I then had to run around Copenhagen at 8 PM trying to find any cake for her kindergarten celebration the next morning. Do you have any idea how hard that is the night before?

I also called customer service, who promised they would call me back the next morning to try and make up for it. Guess what? No one ever called. Typical.

The whole experience was a complete disaster. You ruined what was supposed to be a special day for my child. I strongly advise others to think twice before trusting them with anything time-sensitive or important.

Shame on you.

Avoid at any cost! I bought pillows, they arrived but nothing like advertised. Too small, quality zero and they smell like harsh chemicals! Just terrible. I wrote to customer service, I want to return them but no answer whatsoever. I regret not reading the reviews before ordering.

I had an amazing experience at the laser clinic! I went for an IPL treatment and the results were fantastic. Hamsa was incredibly professional, friendly, and made me feel so comfortable throughout the process. She took the time to explain everything and made sure I was at ease. The clinic itself was clean, modern, and welcoming. Highly recommend both the clinic and Hamsa for anyone considering IPL treatment!

Fraud! Stay away!

So unprofessional. I ordered something, I got an order confirmation, than another email that my order is being packed, and suddenly another mail saying that the product is sold out. Why are you selling something you don't have?
Still waiting for money back.