How to lose a customer in one easy step.
I went into the Vodafone store in Lagos to enquire about home broadband as a new customer. They were helpful enough but couldn't answer some of my technical questions. The salesman promised that an engineer would call me back within one or two weeks. I then went home and saw the online reviews for the company and started to reconsider. I need not have bothered because they never called me back and that was almost a year ago.
Reply from Vodafone Portugal