Deceptive crooks
The most untrustworthy, selfish estate agents I have had the displeasure of dealing with.
James Anderson failed to acknowledge an offer I put in for a house because someone else had offered higher. They did not respond to my offer after days of pressurising me because it was not high enough for them. I assume they didn't pass it on to the seller either.
Once we finally found the house of our dreams, they then proceeded to allow viewers into the house after it was off the market and accepted a new offer on it on the day we were meant to exchange (the week before completion). There was no regard as to how immoral this was or any empathy for how this had horribly affected people's lives.
Now that we are beginning the search again for a house, I most certainly will not be buying through James Anderson, and recommend others don't either if they don't want to be tricked and made to feel awful.
Reply from James Anderson Estate Agents
Dear Stef / Joe Croft,
I am disappointed to see this review, especially as your partner thanked me for looking into your complaint in his last e-mail to me. To be clear, you were not buying the house through James Anderson. My company were asked by the owner to sell the property and we simply complied with this request. I do not condone gazumping and wish that the government would act to eradicate it for the benefit of everybody, Estate Agents included.