They take forever to verify an account
They take forever to verify an account. Turned $30 to some profits. Seems like they take this long so that you can keep playing. Still no response after 24 hours of verification documents submitted.
They wouldn’t approve my verification due to an account “not having enough activity”. I never had this issue with any other online casino. Very strange.
Reply from Jefebet
Hello Andrya
Thank you for taking the time to leave us a review and provide details on your experience. We’re sorry to hear that your current experience with JefeBet has not met your expectations.
We have reviewed all of your communications with our Customer Service team and can see that there has been an issue with verification for your account.
The verification team has been able to send communication via email to you on the same day you began the verification process. All responses sent to you have also been on the same day in which the team was contacted.
Please be sure to check your spam/junk mail to ensure these messages are not being inadvertently sent there. The most recent response sent to you on July 30th includes the details on the documentation we need to proceed with your verification.
Whenever you have the requested documentation ready to be sent, we’d be more than happy to assist you in finishing the verification process or receive any further feedback you have through our support channels (help@jefebet.com and our social media pages).
